Surabaya Hotel Guide - Hero Monument and November 10th Museum hotels in Surabaya, Indonesia.

"Great Hotel and Friendly Staff!"

"The staff was really nice, the bed was comfortable, and the room was very clean. "

"Staff friendly and very helpful "

"Check first before booking include breakfast or not,make sure okay"

"The hotel is a top notch hotel strategically located near tunjungan Plaza. The staff are very helpful and friendly with super clean rooms and a big tv to stream your favourite shows and movies on sites like Netflix and the breakfast was excellent."

"Breakfast was amazing! This hotel was a lovely retreat from the busy city. I appreciated the serenity 😌"

"Great location"

"L9 of the BG Junction Mall. Great service from the staff. Relatively comfortable room with the exception of the lingering smell of cigarettes. Good a/c and wifi. Many food choices inside the mall. "

"Breakfast was weak, not much options. The bath towels was worned and old."

"Good location"

"Everything about this hotel was great. I had no issues with anything. Definitely recommend this hotel."

"Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure."

"Great location. Staff were friendly and helpful."

"The location was great ... far enough from congestion but close enough to walk if needed. Night food markets down the street. Good variety at breakfast. Only issue was room cleaning was before 10am. "

"Pleasant and relaxing stay, helpful and friendly staff, breakfast was ok, room and bathroom not as spacious but good enough and toiletries provided. Beside the mall and nearby restaurants"

"Thank you front desk Maya for outstanding customer service. "

"I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next...

"Staff was very helpful and friendly. Assisted me in many different ways."

"Clean, Friendly, Front of Plaza"

"Average room. Staff were friendly."