Jackfield Hotels

"Thoroughly relaxing and enjoyable stay. Clean comfortable accommodation. Extremely welcoming and amenable staff. Central location with ease of access to places we were due to visit. Will definitely stay again. Best wishes for ongoing success with the business. "

"Comfortable stay, friendly staff, convenient location with lots of shops and food places near by. "

"Cool place. Great bar staff. Great location for a weekend stay. "

"Rooms are newly refurbished, and look good. Plenty of sockets and have aircon which works really well. But there are some glaring errors. No storage!!! Just a tiny rail with 4 hangars, and when I asked for more i was told they werent allowed to give me any. There is just one drawer in the desk - no shelves and no other storage. This was a double room, for 3 nights and basically, just 2 hangars each! No hooks for wet jackets etc. So I had coats on the back of the desk chair, and piled on top of my suitcase. Crazy. The shower is one of those awful over the head ones, so you cant avoid getting your hair wet. As a woman with longer hair, that is a total pain. And no hairdryers in the room!!! I dont want to appear sexist, but I'd put money on the fact these rooms were designed by a man - look good initially but dont work on a practical level. Lovely mirror to match the wood behind the tiny hanging area, same shape, obviously been thought about, but then so little storage. Large TV - great, but would rather have the more practical things like storage, hairdryer and shower that you can use without wettimg your hair!!!"

"Clean room, bar/food expensive with food quality very mixed with some meals really disappointing/bland "

"This is an historical building, very well built and maintained. Staff could be friendlier, more enthusiasm. I will stay here again. Clean, great area. Shops and food close by, and can walk to the Castle from here. Nice to have local parking."

"Room was clean, could do with improvement bathroom door at the bottom was a bit rotted, shower cubicle was a bit grubby, but overall no complaints, bar was lovely and clean, had a drink was a bit pricey, but that’s hotels for you, overall an enjoyable stay, staff were very friendly and helpful."

"The rooms were clean and comfortable and belied the rather inauspicious entrance out the back of the pub. There were little touches (water, coffee/tea and biscuits) that made us feel welcome. The beds were very comfy."

"Bed linen had cug burns in bathroom taps were very lime scaled up. Shower curtain was mouldy."