Birmingham Hotel Guide - Katie Fitzgerald's hotels in Birmingham, United Kingdom.

"Parking was fine. The room was dirty and noisy and smelled of smoke"

"this is our 3rd time here, and we have already booked to stay in a couple weeks time, excellent staff, who are friendly and approachable, Karl on reception is fantastic! lovely pool are, and great distance to the waterfront and shopping centre."

"Two starters not available at 8pm, which was disappointing. I asked if I could have a half portion of the sharer as my partner doesn't like cheese...Just a straight no. Breakfast a bit chaotic at continental station.. no places, bowls or milk! Accommodation nice enough."

"I was pleasantly surprised at the room. Much better than the first stay. Much cleaner bedding. Pillows. Cleaner overall. The only negative. Was the room next door to ours. I presume was staff quarters. A male was talking pretty much from early hours. Also watching something on his phone which I could hear. Kept me awake most of the night."

"Great value for money. Super comfy king size bed and very clean throughout."

"Great location,room and amazing breakfast good value for money "

"During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic."

"The Blue Moon Ensuite is suitable for a short stay and works best for one person, though it may not meet the needs of someone travelling for work. There is no dedicated desk, and the Wi‑Fi connection was intermittent during my visit.The bedding had an unpleasant smell and didn’t seem freshly prepared, so I used my own bedding. The mattress was quite firm for my taste, which made it difficult for me to sleep comfortably. There was also a noticeable smell coming from the back door area.The towels didn’t seem freshly laundered either. On the positive side, the floors and equipment were clean. The kettle, next to the socket extension lead, had been pre‑filled with water. I chose not to use it.On the positive side, the parking space by the ensuite driveway is very convenient, and all access instructions were provided promptly and clearly."

"Room was good, clean and quiet. Could not get the wifi to work. Did not report it while there."