Kempsford Hotels

"Sadly our bed (two singles combined) was in need of replacement as it was too soft and springy (we could feel the springs and the beds dipped in the middle. The toilet cistern dripped all night. There was nowhere to hang our bathroom towels - it needed a hook or two in the bathroom for this. I did report these issues calmly to the manager in the morning and she replied that no one else had reported these issues before! The breakfast was nice but we were surprised to only be given half a muffin with one egg - normally eggs Benedict comes with two muffin halves and two eggs. It was tasty though. The hotel was spotless and I complimented one of the housemaids when I saw her in the morning and she was grateful for the positive comment. Location is good, short walk to the centre of Boughton on the Water. I don’t normally complain when I stay anywhere but I was disappointed overall, which was a surprise to me as I had read great reviews."

"Our room was beautifully clean, and freshly renovated. Great swimming pool and spa facilities as well"

"Didn’t have breakfast, the rooms are lovely but there’s no lifts and everything is spaced out it was lucky we could park near our room and use the fire exit "

"Could do with updating and decorating "

"It was a comfortable bed but lacking in other areas. After seeing the picture of the hotel it was disappointing to find our room was not in the main hotel but the garden Annex. This was an unpleasant looking concrete building detached from the hotel and quite a walk in poor weather. Also we were left with only one 2 even though it was a booking for 2. Also we were convinced that we had chosen the package with breakfast but it turned out this was not part of it. So I cannot comment on the food. "

"Could be outstanding but the kitchen lets them down. The location, hotel and staff are wonderful but the food is where the shine falls off. Decent menu but most of the food was bland, lacking taste or overly greasy (fish). Breakfast was wrong both mornings (even with simple request), kitchen needs to read the orders properly.. At the two dinners, both night people on tables around us were commenting on their food.. (which is such a shame for a lovely hotel..."

"Great stay and very clean room"

"Really lovely motel with lots of thoughtful touches to make the stay comfortable. The shower was incredible, like a therapy session in itself. We were less impressed by the adjoining diner. The food missed the mark a bit, although the restaurant itself and the ambience was good."

"Very nice stay, great choice for breakfasts, one of the best I've seen, would definitely go again."