Premier Inn hotels in Knebworth, England

"Easy access to the airport with shuttle bus (£4 per person). "

"The room was adequate, but the bathroom cleanliness needed some attention. The shower had stains and the accessible chair paint was peeling and rusted. I ask for my towels to be replaced and additional toilet paper two days in a row. "

"Clean, comfortable and quiet stay. Help staff. "

"Check in was great, explained free parking for a 2 day stay. Check out was even better, friendly and helpful"

"I overpaid for the the rooms by a day and realized my mistake immediately and asked for a refund of the one day. The hotel refused. Then Air Canada canceled my flight because of the staff strike. I could not travel. I asked fora refund. The hotel declined since I did not pay extra fee for a refund. No empathy. I lost almost $700 t o the hotel without staying there. I will never book the hotel again. Additionally, I paid for protection. My claim was declined because notice of the strike had been...

"I was given a room on the ground floor which was set out for a disabled person as were most of the other GF rooms. I’m sorry but this was not suitable it felt like staying in an old folks home and I had booked 3 nights. When I asked for a room change I was told the hotel was fully booked, I was not happy with this as I had paid approximately £90.00 a night to stay in a hospital room. I’m not very happy and won’t return to this hotel "

"Clean hotel, good for family stays, good value for the money"

"The Food was great. The bed was comfortable and the room was clean It would have been nice to have a fridge and a safe in the room to store my passport and valuables It would have been nice to have an iron and drawers to put things into. I stayed for 5 nights so all the above would have made the stay a better experience"