Lakeland - Winter Haven Hotel Guide - Hotels with Pool in Lakeland - Winter Haven, Florida

"Internet was slow."

"We stayed at the resort while we traveled to the Disney parks and it was perfect for our family of 4. We had a 2 bedroom suite and it had a nice kitchen area and spacious balcony. There were a lot of other families staying nearby and we saw a lot of activities and events going on around the resort. We unfortunately didn’t get to partake since some of them had to be cancelled due to bad weather during our vacation week. The staff was really helpful and made sure our room had the same number of beds listed in our reservation description. It also had a security area you had to go through which added extra peace of mind. "

"La atención y sobre todo limpieza y seguridad "

"I believe our room wasn’t cleaned. It has a nasty odor and no clean towels to begin with. That was ok went and bought stuff to help with that. The walls very very thin and my child had a live roach in there bed. They did move us it was se what better. The first one need major renovation compared to the second one. "

"House keeping was non existent for the two nights we stayed. If you are not at least a party of 20 then your invisible."

"This is our second time here. The property is clean. The swimming pool is nice, and there are many amenities. The room is also fully equipped. However, the bed in the living room that we got this time is very noisy and already sagging, it seems broken and needs to be replaced. It’s good for families and very relaxing, which is why we keep coming back."

"Let me start by saying that the location is a TEN. It’s super close to all things Disney and close to downtown Celebration. This is why we chose this hotel to begin with. The restaurants around the hotel are all great too! The actual hotel itself though is…meh. The rooms and furniture are VERY outdated. The dressers in the bedrooms were all broken, to the point where we couldn’t even use them because they were literally falling apart. None of the bedrooms had clocks, which drove my family nuts. There is also no ice maker or ice trays in the refrigerators, and the hotel ice machines were broken. So, if you want ice, I’d pick up a bag and bring it with you. The pool was great for kids, but make sure you get there early to get a seat because there are very few pool chairs outside. And, if you plan on doing laundry, just know that it took our one load of laundry almost 3 hours to dry. Overall, it was fine. There are too many other great hotels in Orlando though, so we wouldn’t stay here again."

"Ac was not working properly in room. It was not that hot outside so room was ok and I did not call down to complain… but I prefer a cold room to sleep in"

"Room was clean. Loved the pools and the golf course. "