Lakeland - Winter Haven Hotel Guide - Hotels with Spa in Lakeland - Winter Haven, Florida

"Our stay was wonderful. We booked for 5 nights for our daughter’s birthday vacation and enjoyed the entire time. The rooms were clean and comfortable. The kitchens were well stocked, the blankets were clean cozy. Our kids asked to back to the water park multiple times and loved the paddle boats and mini golf. Over all a great stay. Will definitely book again."

"Great resort"

"Very clean property. Waterpark is great. Beds and pillows very comfortable. Only complaint is hallway signage is very confusing. "

"There were activities for all ages. I wasn't able to participate in them all I will definitely be back again. I also thibk I will look into there other locations when traveling. "

"Property is beautiful but way to spread apart! They do have shuttles but just wasn’t for me! "

"It was okay.. I wouldn’t stay again. Our room was extremely outdated with carpet flooring and just felt meh. The check in process was ridiculous as they valet your car we watched the valet drivers backing into other vehicles and damaging them. "

"The front desk staff was Extremely Helpful, during my stay. I will most definitely stay again.."

"Staff were a true highlight. Liam at the front desk was remarkable — attentive and genuinely supportive throughout our stay. Bryan at the bar was equally amazing. Have patience during complimentary happy hour; you can grab your drink and return if you do not get a seat at the bar. Room requests were handled quickly and without hassle. Pet-Friendly: Very accommodating. We were near the elevator which made taking our pup out easy, but Buildings C & D sit closest to the trail and dog parks — definitely request those if you have a senior dog. Room: We stayed in the one-bedroom suite — a nice space, though showing its age. Kitchen, living area furniture, and shower hardware could use refinement. The shower handles detach easily (furthest left = off, right = hot). Request slippers — wood panel floors are hard to keep clean. Bed was firm and comfortable; request a comforter since the provided blanket is small. AC runs cool but felt stuffy — opening the balcony door at night helped. Amenities: The Wilson restaurant is great and easy. The pool is lovely during the day, but the party music and bright tree lights need to cut off around 8pm — music ran until 10:30pm, lights until 2:45am. Also: windows have no tint, so rooms are visible at night — be mindful on floors 1 and 2. Blackout curtains block your morning sun entirely & I hated having to use them. Would we return? Yes — but only when traveling with our dog, requesting Buildings C or D, and staying away from pool-facing rooms."