Madingley Hotels

"Lovely hotel. Great gym. Parking is expensive. "

"I stayed at Turing Locke Cambridge from 22–25 April 2026, and unfortunately the experience was very disappointing—especially as this stay coincided with my birthday. On arrival, we were given a room that was clearly not fit for use. The bathroom had a strong sewage smell and the sink would not drain, making it feel unsanitary and uncomfortable. We reported this straight away but were told other guests were having the same issue, so no alternative room was available that night. As a result, we had to spend our first night in substandard conditions. Although a staff member was helpful and tried to assist, we were only moved to a different room the following day after having to repeatedly push for it. This significantly affected our stay. What made things worse was the lack of support afterwards. When I raised a complaint with Turing Locke, there was no compensation offered, and the response I received was clearly a mix of copy-and-paste sections that failed to properly address my claim. It even referenced a complaint about a fire alarm—something I never mentioned at any point—which made it obvious my case hadn’t been genuinely reviewed or considered. Overall, I would advise others to be cautious. While the property may appear appealing, this experience suggests that when things go wrong, they are not handled to an acceptable standard."

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"Very interesting to look around the building and the wonderful grounds. The breakfast was excellent."

"Clean room, friendly staff, restaurant food and Breakfast good."

"Beautiful place and super helpful front desk staff. Charles was very helpful "

"Breakfast excellent good choice. Check in was excellent and all staff members very helpful."

"Excellent all round "

"Solid and good hyatt in an interesting new university town development. A small but good selection of shops, bars, and pizza in the square nearby, along with the hotels own bar/restaurant. Great shuttle bus to town and close to the park and ride, makes it a great place to stay and relax. Presented good value for money on accomdation, didn't eat there. Handy fridge in room helped too. "