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Reviews of Hotel Abelux

2 out of 5
Hotel Abelux
Calle Ramon Muntaner, 30, Palma de Mallorca, Mallorca

Reviews

8.0

Very good

Rating 10 - Excellent. 83 out of 303 reviews" "
Rating 8 - Good. 144 out of 303 reviews" "
Rating 6 - Okay. 58 out of 303 reviews" "
Rating 4 - Poor. 10 out of 303 reviews" "
Rating 2 - Terrible. 8 out of 303 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Willow M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I sleep better on firmer mattress. the mattress is more of a memory foam mattress. it was cold, but there was an extra blanket in the closet. heater fan was loud and had to turn off. there is a desk to work from and internet. breakfast was a little challenging because of the heavy carb options. but it worked. if i was a vegetarian who did not eat bread, it would be difficult to eat. staff was kind.
Stayed 1 night in Apr 2024

10/10 Excellent

Shona

Stayed 1 night in Mar 2024

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD LOCATION LOTS OF FACILITIES NEARBY
Stayed 7 nights in Nov 2023

6/10 Okay

Sunil

Liked: Cleanliness, staff & service
This is a decent hotel in an off piste location. The whole building needs a bit of attention to improve the look & feel but it is functional. The Aircon seemed to vent hot air despite being set to cold air etc.........a friend at a different hotel had the same problem. No time to request a fix though
Stayed 2 nights in Dec 2023

6/10 Okay

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel basic but ok for short stay and staff were friendly and charming. Music and singing from somewhere outside went on til early hours on Saturday, don't know if that's a regular occurrence but was v annoying
Stayed 3 nights in Nov 2023

6/10 Okay

Lydia

Liked: Cleanliness, staff & service
Pretty decent hotel but noisy
Abelux is located in a nice part of the city, not far from the Old Town. Make sure you have a map (my map app wouldn't update and airport info didn't have a paper map) so I wandered around for much longer than necessary. Helpful locals got me there eventually. Reception staff are very efficient. Breakfast is cheap at €6 - basic but plentiful. I stayed in a 5th floor room with balcony. I was very appreciative of getting a balcony on a high floor. I think the hotel washing machine was above my room, so there was noise from early on. Cleaners were also very loud chatting to one another. Can hear everything that goes on in next room, as walls are thin and there is no sound insulation. Street noise wasn't an issue for me (I live in a city centre myself). Room has mini fridge which is great for storing drinks etc. Power points by both bedside tables. Laptop-sized safe; I did need help getting it set up despite instructions in room. Bathroom is spacious with a huge shower (rain shower plus regular one). Basic toiletries provided. There was no recycling bin that I saw in the hotel, so I took my rinsed items to the street recycling bins. I never want daily room cleaning, so usually had the "don't disturb" tag on my door. Bizarrely, the cleaners left clean towels outside my room every day. Generally, I only want the room spruced up when towels need replacing. Overall, I was happy with my stay - room rate was VERY reasonable compared to other hotels.
Stayed 6 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value Hotel
Stayed here for 3 nights over the weekend. Found the hotel very clean and comfortable. As other reviewers have said the walls are very thin and you can hear people in the other room but for the price of the stay it's great value! Would definitely stay here again!
Stayed 3 nights in Nov 2023

8/10 Good

Mitesh

Stayed 1 night in Sep 2023

8/10 Good

Sophie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Rolf

Stayed 1 night in Mar 2023

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but very clean and comfortable.
A basic hotel which was good value for money and very clean. The bed and pillows were very comfortable. A decent size room and bathroom with a large walk-in shower. Only complaint was that our air-conditioning didn’t seem to produce cold air, it was warm air, but we did have sliding doors to our balcony to let in fresh air. We were in room 505 which was immediately opposite the lift, so that might be a room to avoid. Also room 515 was literally next door to the lift. I think the numbers run in the same order near you the lift for each floor.
Stayed 3 nights in Nov 2022

8/10 Good

Robert, Miami Beach

Business traveller
Liked: Cleanliness, staff & service
A good, clean and comfortable place to stay in the heart of Palma
Stayed 1 night in Jul 2022

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice , clean and perfect as it’s situated in the middle of the town. Every shop , restaurants and bars are all walkable and easy to get to.
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

DANIELA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Shai

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible! keep away
When the ad says it's air conditioned it should be air conditioned! not some 1980's terrible pre-historic A/C that doesn't work and does not cool the room. The receptionist and the manager of the place [the latter rude, fake smiling, unsympathetic and not really caring] do not understand that a traveler on holiday does not want to wake up in the middle of the night because the room is a sauna and complain to the receptionist - even if he is given an alternative. The service i would expect in this kind of situation is simply called owning up to your job and responsibility as a manager and the advertisement on Hotels.com, and compensating or completely reimbursing the customer. We had a terrible experience on the last night of our trip to Mallorca and all that occured on the night before our flight back, we hardly got any sleep and woke up like zombies. In all my years of traveling that was a first. There is nothing wrong with advertising a hotel without A/C or at least install ceiling fans or just have regular cooling fans ready if a room is too hot and the terrible A/C system is not working. All in all - totally unprofessional service, amateur and unsympathetic response from the manager, i would not recommend it to anyone! Still waiting on that refund....
Stayed 1 night in Jul 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent choice
very nice hotel, 10 min walk from the centre, friendly staff
Stayed 1 night in Jun 2019

8/10 Good

Lawrence

Liked: Cleanliness, staff & service
It's fine.
You get what you pay for. It's completely fine, if a little basic. The shower is decent and reception are friendly. The location is great. I've stayed here a couple of times because it is very close to where a friend lives.
Stayed 2 nights in Dec 2018

8/10 Good

NB

Liked: Cleanliness, staff & service
Good Hotel, walking distance to attractions, near some local restaurants
Stayed 4 nights in Dec 2018

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Nice, clean air conditioned room. The continental breakfast was good. The location is convenient for transport links and for walking anywhere within the city centre. I will stay there again.
Stayed 1 night in Jul 2018

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
The place is well located and the staff was friendly.
Stayed 3 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 5 nights in Sep 2018

8/10 Good

Sarah, Gloucester

Liked: Staff & service, property conditions & facilities, room comfort
Within walking distance to Palma Centre
Hotel Abelux is a friendly 2 star hotel in a residential area, within walking distance to Palma Cathedral and Centre. Easy access to the vintage train taking you to Soll which is well worth a visit. The staff were always friendly and polite particularly the lady who attended to breakfast who always gave a warm smile. This hotel is what it says, don't expect luxury but most adequate for visiting Palma on a budget.
Stayed 4 nights in Aug 2018

8/10 Good

Gillian

Clean & comfortable
Fine for a 1 night stay but not that close to the main attractions of Palma. Good value for money
Stayed 1 night in Sep 2018

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
Excellent on all aspects.
Stayed 2 nights in Jun 2018

8/10 Good

Kerri, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again! Great hotel at bargain price!
Stayed for 4 nights. Initially, I was worried about staying here because of the negative reviews I read about the condition, the breakfast, bugs, walking distance etc. They are WRONG! After this, I will never look at reviews again. If you are looking for a nice and comfortable hotel in Palma to use as a base during your stay, at a good price, stay here! The rooms are really comfortable and clean The breakfast is basic but it's nice. Most mornings I had cereal, toast, banana and coffee. The staff are really nice! Two things to note though: the wifi isn't great. The speed is fine, it just dips in and out of connectivity, so make sure you have phone data. The walls are thin, so take ear plugs (just in case). I slept one night with ear plugs because of the neighbours, but my remaining nights where quiet and I did not need ear plugs. Would totally stay again!
Stayed 4 nights in May 2018

8/10 Good

Jackie

Liked: Cleanliness, staff & service
Good budget hotel
We stayed one night and this hotel is fine for that one night stopover. Clean, comfortable, and cheap.

10/10 Excellent

Thomas, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Hotel in fantastic location lots of great places to eat and a short walk into centre of Palma. Close to train station and bus stops great for getting out and see more of Majorca.
Stayed 5 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Wonderful staff, great location not too far from everything and easy parking in parking station nearby.
Stayed 4 nights in Feb 2018

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay.
Very nice place to stay. Bit of a walk to the centre but nothing too much. Breakfast was worth getting.
Stayed 3 nights in Feb 2018

8/10 Good

MIRIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

6/10 Okay

Furhana, UK

Liked: Cleanliness
Good location
Quiet hotel. Large room with powerful shower. Near transport hub at Placa Espanya. Breakfast ok.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Peaceful night
Good breakfast. Near railway station. Quiet. Comfortable. Needed a kettle and cups in room.
Stayed 1 night in Sep 2017

10/10 Excellent

Katryna, Los Angeles, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and great stuff
Location is good to see Palma through locals' eyes. 20-30 min walk to old city. Hotel was clean, inter sting design (minimalist+futurist), great stuff. No complaints!
Stayed 1 night in Sep 2017

8/10 Good

Bnewport, Newport Beach, Ca

Liked: Cleanliness, property conditions & facilities
Updated hotel close to everything
Pretty happy with the hotel. Location was great rooms are updated with mini fridge and a/c that worked well. My biggest complaint is that the doors and locks they upgraded to cannot be shut politely: they slam shut on their own loudly and if you try and close the room door you have to pull hard to do so. If you are looking for a hotel that you want to sleep in or if you wake up easily then be warned you will be hearing doors close all day and night.
Stayed 3 nights in Sep 2017

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit like a Spanish Ibis - very good
A good 3-star hotel with modern furnishings including a stunning rainfall shower (with hand jet). Beds did not look promising but I had tje best sleeps in months. Having to keep logging into erratic wi-fi was a minor annoyance. Friendly staff. About 15 mins from Estacion Intermodal by foot and in a quiet enough area for a city hotel (my trusty earplugs helped). There is a ped zone with bars and restaurants 5 mins down the western end of the street. Friendly staff. Nice stay.
Stayed 3 nights in Jul 2017

6/10 Okay

Rolf

Liked: Cleanliness
Disliked: Staff & service
Good newly renovated rooms in a central Palma
Good price for central area in Palma. Poor Spanish service
Stayed 1 night in Jun 2017

10/10 Excellent

marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel, central for everything. Would definitely use again.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, a bit out of the city
Overall excellent, a bit of a walk into the city, but it was good to be in a local area. WiFi was poor.

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel for bus and train station
A comfortable basic hotel in a convenient location. Nice balcony.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise
Hotel was modern clean and comfortable, definitely a lot nicer than a standard 2 star hotel, it's more of a 3 star really. Only a 10/15 minute walk from the main shopping area with loads of nice bars and restaurants. Overall a very good choice if you're staying in Palma on a budget

8/10 Good

Rishi, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Good basic hotel near to city centre
The hotel is located around a 10 minute walk from the main bus/train station of Palma making for easy access from the airport or other parts of Majorca. I found the front desk helpful and proficient in English. The room was clean and modern, although the bed linens were a bit sparse.

6/10 Okay

Verified traveller

Liked: Cleanliness
Noise
Hotel is ok. We were on the first floor and you can hear the staff working from 06.00 onwards. Also other guests coming back in the early hours talking loudly and banging doors. This needs to be addressed.

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for exploring Palma
Nice mid-range hotel with friendly service. Great for a business trip or tourism.

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean hotel
A one night stay in Palma whilst enjoying a longer holiday in Puerto Pollensa. Took the opportunity to take the train to Soller, and also visit the sights of Palma. Only 10 minutes walk from the bus and train station, but you would need directions or google maps to find the hotel.

8/10 Good

j, UK

Liked: Cleanliness, staff & service, room comfort
Good location - only negative is the noise!
We stayed here for 4 nights and were happy with the location - easy to reach the bus/train station, the bus stop for the airport, the local shops and restaurants, the mercado gastronomico... The only issue was with the noise both outside and inside the hotel - with thicker windows/walls, we might have had a more pleasant rest at night. The AC was quite noisy too, but did work well!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
helpful staff
helpful staff cleaners everyday hotel ideally located breakfast is good