Restaurant

Reviews of Hotel Calatrava - Adults Only

5 out of 5
Hotel Calatrava - Adults Only
Plaza Llorenc Villalonga 8, Palma de Mallorca, Mallorca

Reviews

9.8

Exceptional

Rating 10 - Excellent. 205 out of 243 reviews" "
Rating 8 - Good. 33 out of 243 reviews" "
Rating 6 - Okay. 2 out of 243 reviews" "
Rating 4 - Poor. 1 out of 243 reviews" "
Rating 2 - Terrible. 2 out of 243 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The spa being small but private is a big plus. Also the restaurant has a beautiful view of the ocean. Service and staff are top notch.
Stayed 1 night in Apr 2024
Response from Miguel Rechtern on 24 Apr 2024
Dear Oscar,Thank you for your very positive review about your recent stay with us.We look forward to host you again during your next visit to Palma.Kind regards,Miguel Rechtern Hotel ManagerHotel Calatrava It Mallorca Hotels

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views from our room. Roof top breakfast excellent. Staff very helpful and kind.
Stayed 4 nights in Mar 2024
Response from Miguel Rechtern on 19 Mar 2024
Dear Amy,First of all,we would like to thank you for taking the time to share your positive impressions of our hotel with our team. We are very happy to hear that you enjoyed your stay in our facilities we are very pleased that you praise our colleagues for the excellent service they offered you.As you have mentioned, the views from our rooms as well as from the rooftop terrace are marvelous, overlooking the Mediterranean Sea. The hotel is also ideally located for exploring the Palma landmarks, and many interesting attractions can be found within easy reach of the property. It is a great satisfaction that you praise our gastronomic offer. Our kitchen team continually strives to offer health, tasty and km0 dishes to please our guests and satisfy every palate!We are truly honored that you chose to stay with us and look forward to welcoming you back soon.Miguel Rechtern Hotel ManagerHotel Calatrava It Mallorca Hotels

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Calatrava Mediterranean Sea House on 25 Oct 2023
Dear Tom,Thank you for letting us know about your fantastic experience with us! We’re glad to have you as a guest and we’ll do our best to continue delivering the high-quality experience you’ve come to expect.The entire team remains at your disposal and looking forward to your next visit.Kind regards,Noemí Munuera Duty Manager It Mallorca Hotels

10/10 Excellent

rodger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with huge room with patio overlooking the harbor. Friendly and supportive staff
Stayed 1 night in Sep 2023
Response from Noemí Munuera | Hotel Manager | It Mallorca Hotel on 18 Sept 2023
Dear Mr. RodgermThank you for taking the time to leave your feedback and for your kind comments about the service and facilities.We are very glad you enjoyed our great room with sea views.We are pleased to know that you have enjoyed our privileged and quiet location on the old town and just a five-minute walking distance from the Cathedral.We are delighted that you had such a pleasant time with us in Mallorca and it would be an honor to welcoming you again in the future. Until then, we wish you all the best.

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at calatrava. Its one of the most lovely hotels we have stayed in. Quiet and so relaxing. Staff are amazing so friendly and cant do enough for you but the best bit is the roof terrace incredible space with a beautiful view across the bay. Could spend hours taking in the view.
Stayed 4 nights in Sep 2023
Response from Noemí Munuera | Duty Manager | It Mallorca Hotels on 18 Sept 2023
Dear Michael,Thank you for your positive review and score and we are very pleased to read that you had such a pleasant time at Hotel Calatrava.We are hardly trying every day to make sure that our guests feel excellent service and that their experiences are unforgettable.We regularly share this observation with our staff and we are sure they are pleased to know their efforts have been appreciated.We are delighted to know you loved your stay with us and everything was up to your experiences.

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the most amazing experience at the hotel I booked through Expedia and I cannot stop raving about it. From start to finish, everything was perfect and exceeded all my expectations. Upon arrival at the hotel, I was greeted by the warm and friendly staff who made me feel right at home. The check-in process was smooth, and they even upgraded my room to a higher category, which was a pleasant surprise. The staff went above and beyond to ensure my comfort throughout my stay. The room itself was absolutely stunning. It was spacious, well-designed, and impeccably clean. The bed was incredibly comfortable, and I had the best sleep during my entire trip. The amenities provided were top-notch, including a mini-fridge, coffee maker, and a luxurious bathroom with high-quality toiletries. The attention to detail in the room was exceptional, and I truly felt pampered. One of the highlights of my stay was the hotel's restaurant. The food was simply outstanding. The menu offered a wide variety of options, and each dish was prepared with utmost care and attention. The flavors were exquisite, and the presentation was beautiful. The wait staff was attentive and provide Great hotel highly recommended
Stayed 3 nights in Aug 2023
Response from Alejandra Resa Hotel Manager It Mallorca Hotels on 20 Aug 2023
Dear Mr. James,Thank you very much for spending your time to share your experience with us and others visitors. We are honestly so happy to know we met your expectations, our team is very focused offering an unforgettable experience to all our guests. We are pleased to know that you have enjoyed our privileged and quiet location on the old town and just a five-minute walking distance from the Cathedral and that you enjoyed the facilities overall and particularly our great rooftop with views to Palma Bay. On the other hand, the fact you have had beautiful holidays, for us is the best answer that we are going on the right direction. We would love to welcome you back in near future, until then, we wish you all the best,Alejandra Resa Hotel Manager It Mallorca Hotels

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
hotel was perfect. staff were amazing
Stayed 2 nights in Jul 2023
Response from Alejandra Resa | Hotel Manager | It Mallorca Hotel on 21 Jul 2023
Dear David, Thank you so much for your Expedia.com feedback and your comments regarding your recent stay at Calatrava Mediterranean Sea House. We are pleased to know that you have enjoyed our hotel which is located a few steps from the main attractions of the old town, which allows you to explore everything on foot. We really much appreciate your sincerely words about our staff and we are glad you had a fantastic stay and that we were able to take part of it, moreover I will share your comment with all the team.Thank you once again for your kind words and we are looking forward to your next visit. Receive best regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant, comfortable stay
We stayed, as a couple, in a sea view suite which was really pleasant - sizeable, lovely views, very comfortable sofa and huge bed. Ample space for clothes and a safe in the room. As seems to always be the case, more sockets would have been nice (everything needs plugged in to charge overnight these days). The minibar prices itself out of use (I appreciate they are always expensive and this is a ~£650/night room depending on when you book it, but I still value a 200ml bottle of beer at less than 6€). Staff were very pleasant and helpful. We didn't ask much of them, but I feel they would have went to any length to accommodate requests. Breakfast is pricey but lovely. It would maybe feel like better value if you were utilising the wine first thing in the morning... But the orange juice, which tasted freshy squeezed, was good enough for us. The location is excellent - right on the edge of the old part of town making the cathedral 10 minutes walk on top of the fort, everything else is ~15 minutes pleasant walk. Around 22€ for a taxi to / from the airport. On day of departure our flight wasn't until the evening, but made use of the shower room before we set off meaning we could have another essentially full day in Palma without travelling home in sweaty clothes. Overall, thoroughly enjoyed our stay and would recommend for a relaxing break.
Stayed 2 nights in Jul 2023
Response from Alejandra Resa Hotel Manager It Mallorca Hotels on 13 Jul 2023
Dear Mr. David, Thank you for taking the time to write us your feedback. We are so proud to hear you had a lovely stay and you felt looked after. We are very focused on service and your comment is truly rewarding and motivating for the whole team. We are pleased to know that you have enjoyed our privileged and quiet location on the old town and just a few minutes walking distance from the Cathedral.Regarding your words to us about the early wine during your breakfast, we are serving cava every morning and if we would knew it we could have exchange the wine for you, as we try to do our best for our guest to feel them as home.We want to thank you on more time for your confidence in our hotel and we are looking forward to welcoming you back again if your travels bring you back to Mallorca.Receive our warmest regards, Alejandra Resa Hotel Manager It Mallorca Hotels

10/10 Excellent

benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was more than amazing. The staff was on top of everything and very personable. They remembered each guest and treated them like it was their own private villa. I have already recommended it to friends and family off the service alone. Breakfast was amazing and they even set up a taxi driver to stay with us for a whole day—bringing us around Deja and showing us little places we never would of known without a local. Simply amazing!
Stayed 3 nights in Jun 2023
Response from Alejandra Resa | Hotel Manager | It Mallorca Hotel on 9 Jul 2023
Dear Benjamin, We are really thankful for your kind words about your stay at Calatrava Mediterranean Sea House. Our staff always try to do the most unforgettable stay for all our guest and we prefer to personalize to guests request at the last minute, depending on the weather, their wishes and best options happening on the island. Really proud to hear you had a wonderful stay with us and to know, that our staff was helpful. This mean a lot to us. We are looking forward to welcoming you back again in the near future and thank you again for your warm words and for sharing your experience with all the members of Expedia.comKind regards, Alejandra Resa Hotel Manager It Mallorca Hotels

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing stay my wife and I had at this hotel. It truly was worth the money. What really stood out for me was the service and hospitality of the staff. A special shout out to Teresa who went above and beyond to make not just our stay at the hotel amazing but our entire visit to Mallorca an awesome one. She constantly helped us with recommendations on where to go, how to go and what to do in order to make the most out of our visit. From recommendations on attractions, restaurants, beaches, transportation ... etc. We were underprepared for this trip but with Teresa's help, we didn't feel like it. The rooms are amazing at this property. The space, the cleanliness, the thoughtfulness behind everything including the room service & house keeping was awesome. Calatrava set a really high bar for my future stays at hotels.
Stayed 3 nights in Jun 2023
Response from Alejandra Resa | Hotel Manager | It Mallorca Hotel on 3 Jul 2023
Dear Mr. Omar, We really much appreciate your sincerely words and we are glad you had a fantastic stay in Palma, even more if we contributed for. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We are happy to found that you have enjoyed our room ,top terrace and our primary location, moreover this is one of the most important characteristic of our Calatrava Mediterranean Sea House. We are looking forward to welcoming you back again in the near future and thank you again for your warm words and for sharing your experience with all the members of Expedia Group.comYours sincerely,Alejandra Resa Hotel Manager It Mallorca Hotels

8/10 Good

Suesan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace beautiful hotel with stunning view of the Ba
The hotel was wonderful and we thoroughly enjoyed the peace, rest and view. The light snack on our arrival, was a bit costly, but maybe because we had that in our room?! And the breakfast was 12E over the advertised price. But as we had an upgrade, we cannot complain. It was a glorious start to our holiday. Thank you.
Stayed 2 nights in Jun 2023
Response from Alejandra Resa | Hotel Manager | It Mallorca Hotel on 16 Jun 2023
Dear Mrs. Susan, Thank you for your positive review and score and we are very pleased to read that you had such a pleasant time at Hotel Calatrava.We hope we can welcome you again if your travels bring you back to Mallorca.

10/10 Excellent

Marcela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Alejandra Resa | Hotel Manager | It Mallorca Hote on 16 Jun 2023
Dear Marcela, Thank you for taking the time to leave your feedback and for your kind comments about the service and facilities.We are thrilled to know that the experience with us has exceeded your expectations.It is nice to know that you felt so comfortable with us and that have chosen to share that fact with others and we hope to see you again soon.

10/10 Excellent

Anita

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff at the hotel were just wonderful. They were always on hand to help or answer questions. The location was also great as it is a short 8-10mins walk to Palma city center.
Stayed 2 nights in Oct 2022
Response from Laura Bosch on 12 Oct 2022
Dear Mrs. Anita, Thank you very much for sharing your positive experience with another guests on Expedia.com. We really much appreciate your sincerely words about our staff and we are glad you had a fantastic stay and that we were able to take part of it, moreover I will share your comment with all the team. We greatly appreciate your kind compliments about our great location, just five minutes walking distance away from the Cathedral and from the most of the iconic sightseeing points in Palma.Thank you once again for your kind words and we are looking forward to your next visit. Receive best regards, Laura Bosch Hotel Manager It Mallorca Hotels

10/10 Excellent

John, Mil Valley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. The staff was incredibly helpful and willing to help with figuring out our stay/daily activities. Only wish it had a small workout room so that we did not have to go to its sister hotel about a mile away. I'd stay here again!
Stayed 5 nights in Sep 2022
Response from Laura Bosch on 7 Oct 2022
Dear Mr. John, We are very glad to read that you have taken your time and shared your experience on Expedia with other travelers. Thank you for your punctuation 5 from 5.Really proud to hear you had a wonderful stay with us and to know, that our staff was helpful. This mean a lot to us. Regarding the Gym, as per limited space, unfortunately we do not own a gym, moreover our It Hotel Sant Jaume located in the centre of Palma offer this service free for our guests.We hope to have a pleasure to welcome you soon again. Laura Bosch Hotel Manager Hotel Calatrava IT MALLORCA UNIQUE SPACES GROUP

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Laura Bosch | Hotel Manager on 4 Oct 2022
Dear Mr. Alex,Thank you vey much for your feedback.We look forward to personally welcoming you again in our Calatrava Hotel.Receive our best regards,Laura Bosch

10/10 Excellent

??

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, especially the view you'll see when having the breakfast. However, it's a pitty that such 5-star hotel does not have a pool.
Stayed 2 nights in Aug 2022
Response from Andreea Genes on 23 Aug 2022
Dear guest,Thank you very much for sparing your time to share your great experience with us and others visitors.We are happy to read that we met your expectations and that you enjoyed our rooftop where we serve our daily breakfast.As per limited space, unfortunately we do not own a pool, moreover our It Hotels, Can Alomar and Sant Jaume located in the centre of Palma, have a pool where you can enjoy the plunge pool on their rooftop.It was a pleasure to have you as our guests and we look forward to personally welcoming you again.Laura Bosch Hotel Manager Hotel Calatrava It Mallorca Hotels

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.. will stay again
Stayed 2 nights in Jun 2022
Response from Laura Bosch on 1 Jul 2022
Dear Mr. Michael, Thank you very much for sharing your feedback on Expedia and for choosing us for your stay in Palma. We are so proud to hear you had a wonderful stay with us and we look forward to personally welcoming you again soon. Laura Bosch | Hotel Manager Hotel Calatrava | IT MALLORCA UNIQUE SPACES GROUP

10/10 Excellent

Beatriz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from Laura Bosch on 7 Feb 2022
Dear Mrs. Beatriz, Thank you very much for choosing us for your stay in Palma. We really appreciate your punctuation on Expedia group. We look forward to welcoming you again in our IT Mallorca Hotels. Receive our best regards, Laura Bosch

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, classy and immaculate with wonderful staff.
Stayed 3 nights in Aug 2021
Response from Laura Bosch on 27 Aug 2021
Dear Mr. Graham, First of all we would like to thank you choosing our Hotel Calatrava for your stay in Palma and for taking time to write us your feedback. Your words regarding our staff is very much appreciated, as we are very focused on the service of each department. We are also really happy to know you enjoyed your room and the quietness of this lovely place. We are looking forward to welcoming you back soon. Receive our best regards, Laura Bosch | Hotel Manager Hotel Calatrava | It Mallorca Hotels

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really beautiful hotel, well located in Palma. The service and attention from the staff was probably the best I've ever experienced.
Stayed 3 nights in Aug 2021
Response from Laura Bosch on 18 Aug 2021
Dear Guest, Thank you very much for sharing such a positive feedback. We really much appreciate your sincerely words about our staff and we are glad you had a fantastic stay and that we were able to take part of it, moreover I will share your comment with all the team. On behalf of all the team members, thank you once again for your kind words and we are looking forward to your next visit. Receive best regards, Laura Bosch | Hotel Manager Hotel Calatrava | It Mallorca Hotels

10/10 Excellent

Madiha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
We were blown away by the service of every member of staff at Hotel Calatrava who made us feel so welcome. A huge thank you to all the reception staff, particularly Laura who went out of her way to ensure we had a comfortable stay. The hotel itself is immaculate. We stayed in the sea view suite and it was beautiful. From the decor to the balcony views - stunning. Excellent location - a few mins walk to the beach, the park and old city where there are plenty of food options. Being vegetarians the hotel offer great vegan options and there are a plethora of vegan cafes/restaurants nearby. We had a wonderful time and would highly recommended Hotel Calatrava to all our family and friends.
Stayed 6 nights in Jul 2021
Response from Laura Bosch on 26 Jul 2021
Dear Mrs. Madiha, Thank you very much for sharing such a positive feedback. We really much appreciate your sincerely words about our staff and we are glad you had a fantastic stay and that we were able to take part of it. We are happy to know that you have enjoyed your Suite with private terrace and sea views and our primary location, just five minutes walking distance from the cathedral and five minutes walking distance from the beach. On behalf of all the team members, thank you once again for your kind words and we are looking forward to your next visit with your family. Receive best regards, Laura Bosch | Hotel Manager Hotel Calatrava | It Mallorca Hotels

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
just a terrible hotel with no parking on site. Not to mention we were robbed in our room when going up for breakfast. Rooms do not look when you close the doors and there are no CAMERAS in the whole hotel!
Stayed 1 night in Apr 2021
Response from Laura Bosch on 28 Apr 2021
Dear Guest, We kindly ask you to check if you are reviewing the right hotel. We regret to see this type of comments in which it makes a series of accusations towards our staff and management team that are intolerable. There is not feedback at all about any type of incidence like this in our hotel, we do have cameras, we do have parking on site and of course, the rooms are locked with the same key that the guests can take. Please check again the hotel you are accusing because it does not correspond to ours. Your sincerely, Laura Bosch | Hotel manager Hotel Calatrava | It Mallorca Hotels

10/10 Excellent

H, Birmingham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great , the staff very attentive in a professional manner and the overall feel of the hotel was superb ! Room was clean and tastefully decorated . The hotel was very tasteful and relaxed and we were made to feel like VIPs
Stayed 3 nights in Mar 2020
Response from Xavier Salas on 16 Mar 2020
Dear Guest, We are really thankful for your kind words about your stay at Boutique Hotel Calatrava. We are glad to know that you have enjoyed your room and the style. We really much appreciate your sincerely words about our staff and we are glad you had a fantastic stay and that we were able to take part of it, moreover I will share your comment with all the team, as they strive to exceed our guests' expectations. We are happy to know you have enjoyed our primary location, moreover this is one of the most important characteristic of a boutique hotel. We are located at just five minutes walking distance from the cathedral and five minutes walking distance from the beach. We are looking forward to welcoming you back again in the near future and thank you again for your warm words and for sharing your experience with all the members. Kind regards, Xavier Salas | Hotel Manager Boutique Hotel Calatrava | IT MALLORCA UNIQUE SPACES GROUP

10/10 Excellent

Hanne Vrang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Palma
We really enjoyed being close to the waterfront and at same time in the Old Quarter. The 5th floor terrace where also Breakfast is served was a really really nice add-on. The staff is plenty and very helpful. The breakfast has many options ans we also ate there for lunch one day and the food was really good.
Stayed 3 nights in Feb 2020
Response from Xavier Salas on 4 Mar 2020
Dear Mrs. Vrang, Thank you kindly for taking time to share your experience with us and others travelers. Your words regarding our staff is very much appreciated. We are very focused on service and your comment is truly rewarding and motivating for the whole team. We are also really happy to know you enjoyed our rooftop terrace, with our amazing sea view. We take proud in serving selected local products for breakfast, lunch and dinner. It was a pleasure to have you here as our guest and we are really glad to know you valued our primary location, just five minutes walking distance from the cathedral and five minutes walking distance from the beach. We are looking forward to welcoming you back soon. Receive our best regards, Xavier Salas | Hotel Manager Boutique Hotel Calatrava | IT MALLORCA UNIQUE SPACES GROUP

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. I felt very well looked after. Amazing interiors: beautiful entry hall and terrace with dining area. Beautiful rooms. Very small spa: hot tube, hot chairs and sauna.
Stayed 2 nights in Jan 2020
Response from Xavier Salas on 4 Feb 2020
Dear Guest, Thank you for taking the time to write us your feedback. We are so proud to hear you had a lovely stay and you felt looked after. We are very focused on service and your comment is truly rewarding and motivating for the whole team. We are looking forward to welcoming you back soon. Receive best regards, Xavier Salas | Hotel Manager Boutique Hotel Calatrava | IT MALLORCA UNIQUE SPACES GROUP

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in the hotel is great! They are very friendly and ready to make your feel very welcome
Stayed 6 nights in Oct 2019
Response from Xavier Salas on 6 Nov 2019
Dear Guest, First of all we would like to thank you choosing our Boutique Hotel Calatrava for your stay in Palma and for taking time to write us your feedback. We are particularly delighted to hear that we were able to live up to your expectations and greatly appreciate your kind compliments about our staff. We look forward to personally welcoming you in our Boutique Hotel Calatrava for your next stay in Palma. Receive our best regards, Xavier Salas Boutique Hotel Calatrava | Hotel Manager gm@boutiquehotelcalatrava.com | It Mallorca Unique Spaces Group

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Xavier Salas on 21 Oct 2019
Dear Guest, Thank you very much for your feedback. We look forward to personally welcoming you in our Boutique Hotel Calatrava for your next stay in Palma. Receive our best regards, Xavier Salas Boutique Hotel Calatrava | Hotel Manager gm@boutiquehotelcalatrava.com | It Mallorca Unique Spaces Group

10/10 Excellent

Family

Liked: Cleanliness, staff & service
Great room with sea view, very comfy beds, super breakfast. Excellent staff very friendly. Overall superb!
Stayed 2 nights in Sep 2019
Response from Xavier Salas on 30 Sept 2019
Dear Family, First of all we would like to thank you choosing our Boutique Hotel Calatrava for your stay in Palma and for taking time to write us your feedback. We are glad that you enjoyed our hotel, our fresh breakfast served daily in our roof top terrace with sea views and that you found the bed very comfortable and the room with nice views to the Mediterranean. We greatly appreciate your kind comment about our staff as is truly rewarding and motivating for the whole team. We are looking forward to welcoming you and your family back soon. Receive best regards, Xavier Salas | Hotel Manager Boutique Hotel Calatrava | IT MALLORCA UNIQUE SPACES GROUP

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel, beautifully decorated and taken care of. The staff are friendly and really helpful. And it's in a great location too. One thing would improve it - a kettle in the room!
Stayed 5 nights in Sep 2019
Response from Xavier Salas on 27 Sept 2019
Dear Guest, First of all we would like to thank you choosing our Boutique Hotel Calatrava for your stay in Palma and for taking time to write us your feedback. We are glad that you enjoyed our hotel, the decoration and the primary location, moreover this is one of the most important characteristic of a boutique hotel. We are located at just five minutes walking distance from the cathedral and five minutes walking distance from the beach. We greatly appreciate your kind comment about our staff as is truly rewarding and motivating for the whole team. Regarding the kettle in the room, we kindly inform you that is on request. We are looking forward to welcoming you back soon. Receive best regards, Xavier Salas Hotel Manager | gm@boutiquehotelcalatrava.com Boutique Hotel Calatrava | IT MALLORCA UNIQUE SPACES GROUP

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Xavier Salas on 23 Aug 2019
Dear Guest, Thank you very much for your feedback. We look forward to personally welcoming you in our Boutique Hotel Calatrava for your next stay in Palma. Receive our best regards, Xavier Salas Boutique Hotel Calatrava | Hotel Manager gm@boutiquehotelcalatrava.com | It Mallorca Unique Spaces Group

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Xavier Salas on 21 Aug 2019
Dear Guest, Thank you very much for your feedback. We look forward to personally welcoming you in our Boutique Hotel Calatrava for your next stay in Palma. Receive our best regards, Xavier Salas Boutique Hotel Calatrava | Hotel Manager gm@boutiquehotelcalatrava.com | It Mallorca Unique Spaces Group

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly! We love everything about this hotel. Very luxurious. Very clean. Amazing rooms with amazing view to the ocean. When we arrive we were greeted by Mandy. She is such a beautiful person. She greeted us like if were from the royal family helping us with our bags and a hand shake.This beautiful service staff at Calatrava Boutique and Hotel they really know how to make you feel like a King/Queen. Service in this beautiful hotel top notch. Every service staff in Calatrava hotel starting with the director to the assistant director, receptionist, restaurant and bar staff. House keeping employees. All are so beautiful people with a beautiful smile always going the extra mile to serve you and help you. I felt like I was at home. Staying in this beautiful hotel really made our experience in Palma de Mallorca the most beautiful experience I ever had in all my years traveling around the world. At the end of our staying the director Xavier and Carlos and Andrea they escorted us all the way to our limo going back to the airport. Shaking hands and beautiful goodbye words like when you are saying goodbye to a family love one. This vacation was the most memorable vacation ever. I will recommend this Boutique Hotel to anyone who really want to experience only but the best in hospitality industry. Wish for this beautiful hotel and all of their staff continue success. We will come back. Thank you so much for such an excellent experience and for taking such a good care of us.
Stayed 3 nights in Aug 2019
Response from Xavier Salas on 17 Aug 2019
Dear Guest, Thank you very much for your feedback and for sharing your experience with other guests. We are so proud to hear you had a wonderful stay with us as we are very focused on service and your comment is truly rewarding and motivating for the whole team. We will share your feedback with all our staff. We greatly appreciate your kind comment about our service and our room with seaviews furthermore we are truly happy to see we met your expectations and you felt like at home. We want to thank you your confidence in our hotel and we are looking forward to welcoming you back soon. Receive best regards, Xavier Salas Hotel Manager | gm@boutiquehotelcalatrava.com Boutique Hotel Calatrava | IT MALLORCA UNIQUE SPACES GROUP

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel has top of the line service and is located in a very nice part of Palma (very close to a beach, nice restaurants, a palace, park, playground, etc). The bed was supper comfortable and the rooms were very clean. I would absolutely recommend this hotel as we will be going back to visit again.
Stayed 5 nights in Jul 2019
Response from Xavier Salas on 3 Aug 2019
Dear guest, We really much appreciate your sincerelly words and we are glad you had a fantastic stay in Palma, even more if we contributed for. We are very glad to know that you found our rooms very clean and the bed very comfortable. We are glad to know you have enjoyed our primary location, moreover this is one of the most important characteristic of a boutique hotel. We are located at just five minutes walking distance from the cathedral and five minutes walking distance from the beach. We are looking forward to welcoming you and your family back soon! Receive our best regards, Hotel Manager | gm@boutiquehotelcalatrava.com Boutique Hotel Calatrava | IT MALLORCA UNIQUE SPACES GROUP

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff of the reception very helpful Breakfast needs to improve
Stayed 6 nights in Jul 2019
Response from Xavier Salas on 3 Aug 2019
Dear guest, Thank you very much for taking your time to share your experience with us and other travelers. We are very focused on service and your comment is truly rewarding and motivating for the whole team. This is the best reward we can receive from our guests and this is the reason why we love our job. We are really sorry to hear that you did not enjoy our breakfast, as is based on local and fresh products, and served onour rooftop, with views to the bay of Palma. We will take note about your comment as the opinion of our guests is very important for us, in order to improve our service. We would love to welcome you back, meanwhile we remain at your entire disposal. Receive our best regards, Hotel Manager | gm@boutiquehotelcalatrava.com Boutique Hotel Calatrava | IT MALLORCA UNIQUE SPACES GROUP

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Xavier Salas on 1 Aug 2019
Dear Mr. Charles, We cannot thank you enough for this points. This is the best reward we can receive from our guests and this is the reason why we love our job. We are looking forward to welcoming you. Kind regards, Xavi Salas I Hotel Manager | gm@boutiquehotelcalatrava.com Boutique Hotel Calatrava | IT MALLORCA UNIQUE SPACES GROUP

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great services, beautiful room
Stayed 4 nights in Jul 2019
Response from Xavier Salas on 20 Jul 2019
Dear guest, Thank you for your feedback shared with Expedia.com. We are pleased to know that the room, staff and our service suits your expectactions, as we cannot thank you enough for your wonderful review. We look forward to welcome you back again very soon. Receive our best regards, Xavier Salas | Hotel Manager | Boutique Hotel Calatrava | It Mallorca Unique Spaces Group

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palma
Good stay. Excellent service. Clean room. Comfy bed. In city but away from noise. Fun. Delicious coffee. Nice views.
Stayed 4 nights in Jul 2019
Response from Xavier Salas on 7 Jul 2019
Dear Guest, First of all we would like to thank you choosing our Boutique Hotel Calatrava for your stay in Palma and for taking time to write us your feedback on Expedia.com. We cannot thank you enough for your wonderful review. This is the best reward we can receive from our guests and the best recognition for the entire staff. It has been a pleasure to welcome you as our guest and we are really glad to know you have enjoyed our location and our coffes served daily in our roof top with sea views. We are glad to hear that you found our rooms cleaned and our beds comfortables. We are looking forward to welcoming you back soon. Receive best regards, Hotel Manager | gm@boutiquehotelcalatrava.com Boutique Hotel Calatrava | IT MALLORCA UNIQUE SPACES GROUP

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and helpful. They made us feel welcome and answered all of our questions. The breakfast was delicious and convenient. The cleanliness and hotel condition was excellent.
Stayed 6 nights in Jun 2019
Response from Xavier Salas on 3 Jul 2019
First of all we would like to thank you choosing our Boutique Hotel Calatrava for your stay in Palma and for taking your time to share your experience with us. Your review describes every aspect of our property and services. We are particularly delighted to hear that we were able to live up to your expectations. However, what makes us feel the proudest are your kind words towards our staff. We look forward to sharing your words of praise with the entire team. We are very happy to hear that you have enjoyed our fresh breakfast served daily in our roof top terrace with sea views . We want to thank you your confidence in our hotel and we are looking forward to welcoming you back soon. Receive best regards, Xavier Salas | Hotel Manager (gm@boutiquehotelcalatrava.com) Boutique Hotel Calatrava IT MALLORCA UNIQUE SPACES GROUP

10/10 Excellent

Lia, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot for business and this was by far the best service I've ever received in any hotel. They are in a league of their own. Location is walking distance to all Palma attractions but private enough. If you are looking at getting spoiled, this is the place for you.
Stayed 2 nights in May 2019
Response from Xavier Salas on 22 May 2019
Dear Mrs. Lia, First of all we would like to thank you choosing our Boutique Hotel Calatrava for your stay in Palma. Your review describes every aspect of our property and services.We are particularly delighted to hear that we were able to live up to your expectations and greatly appreciate your kind compliments on our great location, just five minutes walking distance away from the Cathedral and most of the iconic sightseeing points in Palma. However, what makes us feel the proudest are your kind words towards our staff. We look forward to sharing your words of praise with the entire team. We are looking forward to welcoming you back. Receive best regards, Xavier Salas I Hotel Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room - had the junior suite with ocean views. Room was twice the size of normal rooms. Terrace was huge as well. Staff was professional and went out of their way to make us happy. We ended up spending a day at the hospital, and hotel contact doctor and redid our champagne since we missed our first day. Very helpful and beautiful city with lots of history.
Stayed 2 nights in May 2019
Response from Xavier Salas on 18 May 2019
Dear Guest, Thank you very much for sharing your experience in our Boutique Hotel Calatrava and also for having chosen our hotel for your holidays in Palma. We are so proud to hear that you have enjoyed our Suite Calatrava with a sea views and private terrace and you founded spacious enough for your taste. We are really glad to know you value the service provided by our staff as is truly rewarding and motivating for the whole team. We want to thank you your confidence in our hotel and we are looking forward to welcoming you back soon. Receive our best regards, Xavier Salas | Hotel Manager IT MALLORCA UNIQUE SPACES GROUP

10/10 Excellent

Russell, New Jersey

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wanted to say how amazing stuff were when we arrived. They made myself and my spouse feel important which makes my stay at the Boutique Hotel Calatrava much more relaxing. When you first walk into the hotel, there’s this very pleasant aroma of cleanliness which I appreciated. The bathroom in the room is pretty and big. There was more than enough room for myself and spouse with amazing sea-view! Situated just minutes away from Old Town and famous Cathedral this hotel offers travelers an unbeatable mix of convenience and comfort. Also, we got a free luxury transfer from Palma de Mallorca International Airport. Every time when they saw us, they made sure that we had everything we needed, they brought us bottle of very good cava for free and were just so kind overall. Its honestly been one of the best services I’ve ever had, ill surely come back.
Stayed 3 nights in Mar 2019
Response from Xavier Salas on 5 Apr 2019
Dear Mr. Russell, First of all we would like to thank you choosing our Boutique Hotel Calatrava for your stay in Palma and for taking your time to share your experience with us and other travellers. We are so proud to hear you had a wonderful stay and you have felt special. We are very focused on service and your comment is truly rewarding and motivating for the whole team. We appreciate your positive feedback about the high level of room comfort and we are happy that you could enjoy the view from our Suite Calatrava. We are glad to know you have enjoyed our primary location, moreover this is one of the most important characteristic of a boutique hotel. We are located at just five minutes walking distance from the cathedral and five minutes walking distance from the beach. We are delighted that you had such a pleasant experience, and we thank you for your many compliments. We want to thank you your confidence in our hotel and we are looking forward to welcoming you back soon. Xavier Salas | Hotel Manager Boutique Hotel Calatrava IT MALLORCA UNIQUE SPACES GROUP

10/10 Excellent

Tim, Greenville, SC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a great location with a spacious room.
Stayed 1 night in Mar 2019
Response from Xavier Salas on 28 Mar 2019
Dear Mr. Tim, We cannot thank you enough for this review. This is the best reward we can receive from our guests and this is the reason why we love our job. We are very glad to know that you have enjoyed our location just five minutes walking distance away from the Cathedral and most of the iconic sightseeing points in Palma and you found our rooms spacious. We are looking forward to welcoming you back soon! Kind regards, Xavier Salas | Hotel Manager Boutique Hotel Calatrava IT MALLORCA UNIQUE SPACES GROUP

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptionally gracious staff. Attractive common rooms, including the terraced breakfast room, which is kept open all day. Excellent breakfast.
Stayed 5 nights in Feb 2019
Response from Xavier Salas on 21 Feb 2019
Dear Guest, We cannot thank you enough for this review. This is the best reward we can receive from our guests and this is the reason why we love our job. We are very glad to know that you have had the best experience in our hotel. We are looking forward to welcoming you back soon! Kind regards, Xavier Salas | Hotel Manager Boutique Hotel Calatrava IT MALLORCA UNIQUE SPACES GROUP

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Xavier Salas | Hotel Manager on 28 Jan 2019
Dear Guest, Thanks for staying with us. We appreciate your feedback! We are looking forward to welcoming you back soon! Kind regards, | Hotel Manager IT MALLORCA UNIQUE SPACES GROUP

10/10 Excellent

Ayany, Palma, es

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and amenities. The staff is nice and kind.
Stayed 1 night in Dec 2018
Response from Xavier Salas on 20 Dec 2018
Dear Ayany, First of all we would like to thank you choosing our Boutique Hotel Calatrava for your stay in Palma. Your review describes every aspect of our property and services. We are particularly delighted to hear that we were able to live up to your expectations. We want to thank you your confidence in our hotel and we are looking forward to welcoming you back soon. Receive best regards, Xavier Salas | Hotel Manager

10/10 Excellent

colin, hereford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, lovely staff, close to city but quiet
Stayed 4 nights in Nov 2018
Response from Xavier Salas on 16 Nov 2018
Dear Mr. Colin, We cannot thank you enough for this review. This is the best reward we can receive from our guests and this is the reason why we love our job. We are so proud to hear you had a wonderful stay. We are very focused on service and your comment is truly rewarding and motivating for the whole team. We are looking forward to welcoming you back soon! Kind regards, Xavier Salas | Hotel Manager IT MALLORCA UNIQUE SPACES GROUP

10/10 Excellent

Diana, Sussex ,England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with excellent staff in all areas and great attention to detail and needs of guests. A most enjoyable stay.
Stayed 5 nights in Oct 2018
Response from Xavier Salas on 22 Oct 2018
Dear Mrs. Diana, Thank you very much for taking your time to share your experience with us and other travelers. We are so proud to hear you had a wonderful stay. We are very focused on service and your comment is truly rewarding and motivating for the whole team. We are really glad to know you felt important during your stay, as definetely our guests are very important for us. We would love to welcome you back, meanwhile we remain at your entire disposal. Best Regards, Xavi Salas I Hotel Manager IT MALLORCA UNIQUE SPACES GROUP gm@boutiquehotelcalatrava.com

10/10 Excellent

Gerry, Dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet hotel in great location beside the beach and within walking distance of the Cathedral and main shopping area. Staff could not have been more friendly and the room was beautiful including a really comfortable bed. Breakfast was excellent and overall it was a great few days. We would definitely recommend the hotel and hope to revisit again some time in the future.
Stayed 4 nights in Sep 2018
Response from Xavier Salas on 3 Oct 2018
Dear Mr. Gerry, First of all we would like to thank you choosing our Boutique Hotel Calatrava for your stay in Palma. We greatly appreciate your kind and positive feedback about your stay in our hotel and we are very proud that our team match your expectations. We always try to provide the best possible service and help you in every possible way in order to make your stay unforgettable. We hope we will have the pleasure to welcome you back in our Boutique Hotel Calatrava or in other of our IT HOTELS in Palma. Receive best regards, Xavier Salas I Hotel Manager gm@boutiquehotelcalatrava.com

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious rooms. Staff were very attentive and friendly.
Stayed 2 nights in Sep 2018
Response from Xavier Salas on 19 Sept 2018
Dear Guest, We really much appreciate your sincerelly words and we are glad you had a fantastic stay in Palma, even more if we contributed for. We are truly happy to see we met your expectations as our team is very focused to offer a genuine experience to all our clients and I will share your fabulous words with all of them. We want to thank you your confidence in our hotel and we are looking forward to welcoming you back soon. Receive our best regards, Xavier Salas | Hotel Manager gm@boutiquehotelcalatrava.com

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Xavier Salas on 13 Sept 2018
Dear Guest, Thank you for staying with us. We appreciate your feedback! Receive our best regards, Xavier Salas | Hotel Manager