Bar (on property)

Reviews of Hotel Palau Sa Font

4 out of 5
Hotel Palau Sa Font
Carrer Apuntadors, 38, Palma de Mallorca, Mallorca

Reviews

9.2

Wonderful

Rating 10 - Excellent. 187 out of 288 reviews" "
Rating 8 - Good. 83 out of 288 reviews" "
Rating 6 - Okay. 12 out of 288 reviews" "
Rating 4 - Poor. 1 out of 288 reviews" "
Rating 2 - Terrible. 5 out of 288 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, lovely staff and the breakfast was delightful! Will be coming back!
Stayed 1 night in Feb 2024
Response from Palau sa Font Team on 17 Mar 2024
Dear George, Thank you for a perfect rating. We are so happy to hear that you would love to come back! It would be a pleasure to us if you do so, and would be exciting to welcome you again :) Warm regards

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly hotel
Stayed 1 night in Nov 2023
Response from Palau sa Font Team on 18 Mar 2024
Dear Adrian, Thank you for so much for your sincere words! We are glad that you liked our hotel and our team :) We would love to welcome you when you are in Palma next time. Do not hesitate to contact us if you come back to Mallorca! Kindest Regards

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully located in the old part of Palma, this is an exquisitely renovated building with beautiful rooms and lovely decor. Breakfast was great also. I would definitely stay here again if I was returning to Palma
Stayed 1 night in Sep 2023
Response from Palau sa Font Team on 18 Mar 2024
Dear George, Thank you so much for this heartwarming review! Wea re satisfied that our “work” made you stay with us more enjoyable. You really understood what we stand for: uniqueness and a warm and welcoming environment. So glad that you felt at ease in our hotel. Hopefully we can welcome you back soon. Warm regards :)

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service
This was a super find. Very safe, great neighborhood, lots of places to eat & drink around. Would 💯 stay again!
Stayed 4 nights in Oct 2023
Response from Palau sa Font Team on 17 Mar 2024
Dear Nicky, Thank you for your honest review! We are happy to hear that you made use of our convenient location, right in the heart of Palma and surrounded by some restaurants and bars nearby (since we are located at the end of that street, it is very easy to get there quickly). We will be waiting for you to come again! Kindest Regards

10/10 Excellent

J. Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming small hotel with lovely accommodating staff. Ideal area for exploring the old city and right in the middle of very good eating areas. Lovely fresh breakfasts.
Stayed 3 nights in Sep 2023
Response from Palau sa Font Team on 17 Mar 2024
Dear J.Michael, Thank you for this amazing review! Reading your comment makes us realize that we are doing a great "work", not only on service but in our breakfast and accommodation as well. Our location is indeed one of the best points to start walking through the hidden little streets of Mallorca. Thank you again for your kind words, we really hope to have you back soon. Warm regards

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect location in Palma. Plenty of places to visit nearby but hotel secluded and private.
Stayed 2 nights in Aug 2023
Response from Palau sa Font Team on 9 Oct 2023
Dear Gerard, Thank you very much for giving us a perfect rating! It is a pleasure to know that you enjoyed your stay here, as much as our location. Just as you mentioned before, our small hotel is secluded but has everything you need nearby since it is right in the center, so do not hesitate to ask anything you may need, we are always willing to help! Thank you very much again for your kind feedback, we are looking forward to see you again! Kindest Regards

10/10 Excellent

Gill

Stayed 2 nights in Jul 2023
Response from Palau Sa Font Team on 27 Jul 2023
Dear Gill,Thank you for taking time to review your experience at Palau Sa Font Hotel.We are glad that you enjoyed your stay and we hope to welcome you again in the future.Kindest Regards

10/10 Excellent

Juliet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern clean facilities and excellent breakfast.
Stayed 6 nights in Jun 2023
Response from Palau Sa Font Team on 27 Jul 2023
Dear Juliet,Thank you so much for your nice feedback.We are happy to know that you liked the style of our room facilities and the buffet breakfast. We do take pride in catering to our guests’ needs the best way we can and we hope to have the opportunity to welcome you again in the future.Kindest Regards

10/10 Excellent

Christina

Stayed 1 night in Jun 2023
Response from Palau Sa Font Team on 27 Jul 2023
Dear Christina,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.Kindest Regards

10/10 Excellent

Fern

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lovely staff
Stayed 2 nights in Jun 2023
Response from Palau Sa Font Team on 27 Jul 2023
Dear Fern,Thank you so much for taking time to leave a comment of your experience at Palau Sa Font Hotel.We are glad to know that you enjoyed the location of the hotel, close to the main attractions of Palma such as the cathedral, the harbour and the ancient quarter.We are also happy to know that the staff met your expectations. We hope to have the opportunity to welcome you again in the future Kindest Regards

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way
Stayed 3 nights in May 2023
Response from Palau Sa Font Team on 27 Jul 2023
Dear Julie, What's amazing review !! Thank you so much for sharing your experience at Palau Sa Font Hotel. We are so glad to hear that you enjoyed your stay with us and that everithing matched your expectation.With Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Jon & Zoe
good hotel, location great, breakfast very good, staff lovely, nice and clean. hotel was not full so was not noisy. would go back
Stayed 3 nights in Feb 2023
Response from Palau sa Font team on 17 Mar 2024
Thank you very much for such lovely words Jon & Zoe! We are happy to know that you enjoyed your stay and our deliciuos breakfast, as well as all our friendly staff. Hoping to see you again very soon. Warm regards

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Equipo Palau sa Font on 9 Dec 2022
Gracias por tu visita Fernando. ¡Esperamos volver a evrte pronto de nuevo!Saludos cordiales,

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the old town. Friendly staff who went out of their way for you. Comfortable, clean room. Nice buffet breakfast. Very easy to get to by bus from the airport & only 5 Euros. Very close to shops, restaurants & the cathedral Only downside was it could be a little noisy in the evening as I had a room at the front.
Stayed 3 nights in Oct 2022

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely breakfast and staff who are friendly, efficient and helpful.
Stayed 7 nights in Aug 2022
Response from Palau sa Font team on 6 Oct 2022
Thank you very much for your positive feedback Mark.We are very pleased to know that you had a lovely stay.Kind Regards,Palau sa Font Team

10/10 Excellent

Derek

Stayed 4 nights in Aug 2022
Response from Palau sa Font team on 6 Oct 2022
Thank you very much for your positive fedback Dereck.We are very pleased to know that you had a lovely stay.Kind Regards,Palau sa Font Team

10/10 Excellent

Louise

Stayed 1 night in Aug 2022
Response from Palau sa Font Team on 6 Oct 2022
Thank you very much Louise.We are very pleased to know that you had a lovely stay.Kind Regards,Palau sa Font Team

8/10 Good

Ana Paula Cardoso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2022

8/10 Good

Valerie, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Arka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff. The location is awesome too!
Stayed 3 nights in Jun 2022

10/10 Excellent

Daniel, San Francisco

Stayed 3 nights in Jun 2022

10/10 Excellent

Ester

Stayed 1 night in Jun 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Palau Sa Font is a lovely boutique establishment located in a neighborhood filled with a fascinating history. The staff is inviting, welcoming and helpful. The rooms are nicely appointed and very clean. The artwork throughout the hotel is charmingly eclectic and the breakfasts are delicious! I highly recommend Hotel Palau Sa Font and would happily stay there again.
Stayed 2 nights in May 2022

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a short stay. Lovely staff. Would return.
Stayed 1 night in Mar 2022
Response from Palau sa Font Team on 13 Apr 2022
Dear Guest, Thank you for sharing your feedback. We are glad to know you had a lovely stay. Thank you for recommending it to other travelers! We hope you do return indeed. Would be our pleasure to welcome you again soon. Best wishes

8/10 Good

russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and well located. Wonderful staff and breakfast, would book again !
Stayed 2 nights in Mar 2022
Response from Palau sa Font Team on 13 Apr 2022
Dear Russell, Thank you for taking the time to value our hotel and share your experience. We are happy to know you had an enjoyable stay and you would rebook with us. We enjoyed having you as a guest as much as you enjoyed your time in our hotel! Hope to see you soon again! Best Wishes

10/10 Excellent

claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, clean, well located and friendly staff.
Stayed 2 nights in Nov 2021
Response from lucia on 21 Dec 2021
Dear Claire, Thank you for taking a few minutes to value our hotel. We are delighted to receive your perfect score evaluation and happy to know that you enjoyed your experience at Palau sa Font. We hope to see you soon again. Best Wishes, Palau sa Font Team

10/10 Excellent

Merrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is super convenient to all attractions in old city, rooms are minimalistic, but each door entrance has fabulous canvas by different artists. Staff great, clean. Breakfast was always delicious and plentiful. My biggest complaint is that it is very loud. From street, from room to room, from halls, from upper floors. Very poor insulation means you can hear your neighbor use the toilet. Difficult to sleep a restful nite.
Stayed 3 nights in Oct 2021

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple style in great location
Simple and beautifully clean room. Services limited in pandemic but staff v friendly and helpful. A bit noisy from the street but otherwise peaceful. Great location.
Stayed 1 night in Oct 2021
Response from Palau Sa Font Team on 21 Oct 2021
Dear Andrew, Thank you for your kind review. We are glad to know that you appreciated the style of the room and to hear that our staff made your stay pleasant. Of course, being located in the historical city centre sometimes is inevitable to hear some noise from the street but we are lucky to do not have traffic. We hope to have the opportunity to welcome you again in the future. Kindest Regards

10/10 Excellent

Ger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Palau Sa Font Team on 21 Oct 2021
Dear Ger, Thank you for giving us a perfect rating. We hope to welcome you again in the future. Warm Regards

8/10 Good

ISABEL

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
No parking at facility
Stayed 2 nights in Aug 2021
Response from Palau sa Font Team on 14 Oct 2021
Dear Isabel, No, there isn't since parking is restricted in our area. On our website, https://palausafont.com/en/contact-location/ guests can read all the information regarding the parking situation and how to access the hotel by car/taxi/bus. Best Wishes,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in heart on Palma
Beautiful hotel, amazing attention to detail, wonderful staff, fabulous pool and a delicious breakfast!
Stayed 2 nights in Aug 2021

10/10 Excellent

Denise

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The staff, especially Lucia, is very helpful
Stayed 7 nights in Jul 2021

10/10 Excellent

Anonymous, Uk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Very friendly staff and great location
Stayed 3 nights in Jul 2020
Response from Palau sa Font Team on 29 Aug 2020
Dear Guest, Thank you for your kind comments towards the staff and thank you for valuing and sharing your experience to us. We appreciate it very much and we are glad to see that you had a very pleasant stay at Palau sa Font. We hope to see you again soon. Bet Wishes,

10/10 Excellent

John E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Traveller
I really enjoyed my stay at Palau Sa Font. The staff was very friendly and helpful. My room was very comfortable.
Stayed 4 nights in Mar 2020
Response from Palau sa Font Team on 12 Mar 2020
Dear Mr John E, We are very grateful for your words. We are very happy to see that you had a very pleasant stay and we look forward to welcoming you soon again to Palau sa Font. Best Wishes

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly small hotel in quiet corner of old town close to cathedral, museums etc. Interesting decor. Staff really helpful.
Stayed 3 nights in Dec 2019
Response from Palau sa Font Team on 20 Dec 2019
Dear Ann, Thank you so much for taking some time to review our hotel and share your kind comments. We are very happy to see that you had a very pleasant stay and that you were happy with the service of the staff and the hotel's style and location. We hope to welcome back to Palma de Mallorca in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exactly what we were looking for- excellent service, beautiful room, and the perfect location for our stay in Majorca. We especially loved the breakfast which included an amazing variety of meats and cheeses. Everyone was so helpful and went above and beyond to make sure we were very well accommodated!
Stayed 3 nights in Nov 2019
Response from Palau sa Font Team on 2 Dec 2019
Dear guest, Thank you a lot for taking the time to review our hotel and for sharing your experience. We are very happy to see that we met your expectations and our work and dedication translates into a confortable and enjoyable stay for our guests. We hope to see you again soon and welcome you back to Palma de Mallorca. Best wishes, Palau sa Font Team

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Hotel in the old town
Great location in the old town We had a very small room on the second floor. We went to sit by the pool in the afternoon but it was full as it only has seating for 6 persons so very disappointed there was nowhere to sit. Would gave been better it it had just a couple of plastic chairs or a. small bench that we could have pulled into the sunshine. Breakfast is basic continental but service was good
Stayed 2 nights in Oct 2019
Response from Elena - Front Office Mnagar on 22 Nov 2019
Dear Nancy, Thank you for your honest comment. We really appreciate all the feedback in order to improve our service. We take note of your suggestion :) and we hope to welcome you in the future to enjoy the pool terrace Kindest Regards Palau Sa Font Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous boutique style hotel. Quiet. Excellent breakfast.
Stayed 3 nights in Oct 2019
Response from FOM on 3 Nov 2019
Dear Guest, Thank you so much for taking time to review your stay at Palau Sa Font. We are proud to know that you enjoyed your experience with us! Looking forward to welcoming you in the future ! Kindest Regards Palau Sa Font Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception, comfortable boutique hotel. Located close to the old town area restaurants etc.
Stayed 1 night in Sep 2019
Response from Front Office Manager on 8 Oct 2019
Dear Guest, We really appreciated your feedback and thank you so much for the nice worlds in favour of the staff. We are really happy that you enjoyed your stay and the hotel facilities. Don't hesitate to contact us for your next trip to Palma. Kindest Regards Palau Sa Font Team

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019
Response from FOM on 24 Sept 2019
Dear Guest, Thanks for staying with us. We appreciate your feedback! Kindest Regards Palau Sa Font Team

10/10 Excellent

Jo-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from FOM on 24 Sept 2019
Dear Jo-Anne, Thanks for staying with us. We appreciate your feedback! Warm Regards Palau Sa Font Team

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for exploring
We spent 3 nights here, it was quiet, clean and the breakfast was great. The two highlights however have to be the excellent air conditioning (quiet enough to sleep through) and the fab walk in shower. Highly recommend for your stay in Palma.
Stayed 3 nights in Aug 2019
Response from Elena - Front Office Manager on 31 Aug 2019
Dear Rachel, Thank you for taking time to review your stay at Palau Sa Font and for the nice words! We are proud to know that you enjoyed the comfort of the hotel and the well equipped rooms, our buffet breakfast and our central location. Please, fell free to contact us for your next stay in Palma and we will more than happy to welcome you again. Kindest Regards Palau Sa Font Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Elena on 20 Aug 2019
Dear Guest, Thanks for staying with us. We appreciate your feedback! Kindest Regards Palau Sa Font Team

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Elena on 20 Aug 2019
Dear Jeremy, Thanks for staying with us. We really appreciate your positive feedback! Warm Regards Palau Sa Font Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was unique and simply decorated. The great things about it were the size of the rooms, the temperature and pressure of the spacious shower, the room safe and closet, a comfy bed and uniquely styled window shades. The amazing things about it were the fluffy towels and the breakfast (usually I don't eat breakfast at hotels, but this one was exceptional).
Stayed 2 nights in Aug 2019
Response from Elena on 20 Aug 2019
Dear Guest, Thank you very much for your time on posting this feedback. It’s a real pleasure for us to know you loved the room we gave you, enjoying the comfort and the atmosphere. We are so pleased that you loved our breakfast buffet. Looking forward to welcoming you soon, we send our best regards. Sincerely, Palau Sa Font Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. great breakfast, super location.
Stayed 4 nights in Aug 2019
Response from Front Office Manager on 10 Aug 2019
Dear Guest, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re travelling to our area gain soon, don’t hesitate to come back. Kindest Regards - Palau Sa Font Team

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019
Response from Front Office Manager on 7 Aug 2019
Dear Robert, Thank you for the nice score! Hope to welcome you again in the future Kindest Regards - Palau Sa Font Staff