Massages
Check availability

Reviews of INNSiDE by MeliĆ” Palma Center

4 out of 5
INNSiDE by MeliĆ” Palma Center
Font I Monteros 23, Palma de Mallorca, Mallorca

Reviews

9.0

Wonderful

Rating 10 - Excellent. 481 out of 948 reviews" "
Rating 8 - Good. 394 out of 948 reviews" "
Rating 6 - Okay. 57 out of 948 reviews" "
Rating 4 - Poor. 14 out of 948 reviews" "
Rating 2 - Terrible. 2 out of 948 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Inderjit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with friendly staff. Within easy walking distance to the main areas although after long days we did end up getting a few taxis to avoid walking back from dinner. Overall a lovely stay.
Stayed 3 nights in Apr 2024

8/10 Good

Anna

Business traveller, Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Ileana, Lynchburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, free minibar
Stayed 5 nights in Apr 2024

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with the hotel, good location with easy walking distance to the old town and train station. Only 20 minutes by taxi from the airport. Warm, friendly and relaxed atmosphere. We booked the spa for Euro 8 per person for 90 minutes which was nice. We also enjoyed the massage that we had booked. The breakfast has everything one could hope for and staff where always helpful providing glutenfree bread. The room was airy and clean. We would definitely recommend this hotel and go back for a visit in the future.
Stayed 9 nights in Feb 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay.
Only one night but couldn't fault anything. Only gripe was it wasnt clear on booking that the spa required pre-booking and cost ā‚¬8 each . Staff very helpful and nice.
Stayed 1 night in Jan 2024

8/10 Good

Sangmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AtenciĆ³n inmejorable
Excelente experiencia, el hotel es muy cĆ³modo y agradable. El personal es atento y muy servicial. El segundo dĆ­a tuve problema con la caja fuerte y el cerrojo de la ventana, de inmediato llegaron a arreglarlos, y como no funcionĆ³, me hicieron upgrade a una mejor habitaciĆ³n y hasta una cita gratuita del spa como compensaciĆ³n. VolverĆ­a de nuevo a este hotel, super recomendado!
Stayed 5 nights in Nov 2023
Response from Daniel FernƔndez on 18 Nov 2023
Apreciado Carlos,Muchas gracias por su tiempo y la valoraciĆ³n que hace de su experiencia INNSIDE en nuestro Palma Center. Nuestro mayor placer es la satisfacciĆ³n del huĆ©sped. Estamos encantados de haberlo conseguido con usted. Reciba un cordial saludo,

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful with arranging cabs and accommodating our early breakfast needs.
Stayed 1 night in Oct 2023
Response from Daniel FernƔndez on 30 Oct 2023
Dear Terry,Thank you very much again.When you want to tour Mallorca by bicycle again, we are waiting for you.Kind regards,

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Easily walkable to lots of stores and restaurants. Staff was outstanding!
Stayed 1 night in Oct 2023
Response from Daniel FernƔndez on 30 Oct 2023
Dear Terry,Thank you very much for your generous evaluation of the INNSIDE experience with us.We hope this is not the last time we welcome you.Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Lovely hotel. Itā€™s about a 18 min walk to central Palma which I think is great. Itā€™s quiet so I slept well and the beds were nice. Staff were very friendly and helpful. The bathroom and room was clean, modern, and well kept. The AC was fabulous. I donā€™t understand why they donā€™t have tea coffee facilities in the room. Although you can get coffee from level 7. However the minibar was free which meant I never bought water during my stay! I used the pool, terrace and gym, all really good!
Stayed 3 nights in Oct 2023
Response from Daniel FernƔndez on 30 Oct 2023
Dear Anonymous,Dear Terry,Thank you very much for your generous evaluation of the INNSIDE experience with us.We have rooms in which kettle and coffee service is included. We will be happy to inform you which rooms in your next reservation.Kind regards,

10/10 Excellent

Maria

Stayed 2 nights in Sep 2023

10/10 Excellent

WLADYSLAW

Stayed 7 nights in Sep 2023

8/10 Good

Clare, Walsall

Disliked: Staff & service
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Jonathan

Stayed 1 night in Aug 2023

10/10 Excellent

Jigar

Stayed 1 night in Aug 2023

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were exceptional especially Paco who went out of his way to help The room was clean and the beds were extremely comfortable with great pillows! The hotel is conveniently situated within walking distance of anywhere you need to get to in Palma
Stayed 7 nights in Jun 2023
Response from Daniel FernƔndez on 2 Jul 2023
Dear Sharon, Thank you very much for your kind comments and assessment of your INNSIDE experience at our Palma Center.We hope to welcome you again on your next visit to Mallorca.Best regards,

10/10 Excellent

Elyse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stay at the INNSIDE Melia where ever we travel. It is always a pleasant, comfortable and enjoyable experience. The employees are professional, helpful and friendly. The locations are convenient. The hotels rooms are clean and properties have something different to offer. And we love the free welcome minibar!
Stayed 1 night in Jun 2023
Response from Daniel FernƔndez on 19 Jun 2023
Dear Elyse,Thank you very much for your time and evaluation of the INNSIDE experience at the Palma Center. We are also grateful for the trust in MeliĆ” Hotels International.It will be a pleasure to welcome you again on your next visit to Mallorca.Kind regards,

10/10 Excellent

LUZ HELENA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool terrace
I loved the the spaces such as the pool terrace upstairs with its restaurant and bar along with the breakfast lounge downstairs. Cozy and beautiful spots.
Stayed 3 nights in Jun 2023
Response from Daniel FernƔndez on 19 Jun 2023
Dear Luz Helena, Dear Elyse,Thank you very much for your time and detailed evaluation of the INNSIDE experience at the Palma Center.We hope to see you again soon to welcome you on your next visit to Palma.Best regards,

8/10 Good

Veronica, Pinner

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great short stay. Friendly and very helpful staff, modern rooms, comfortable bed and a great rooftop bar!
Stayed 3 nights in May 2023
Response from Daniel FernƔndez on 23 May 2023
Dear Veronica, Thank you very much for evaluating your INNSIDE experience at the Palma Center and for your kind comments.We hope to welcome you again on your next visit to Mallorca.Kind regards,

10/10 Excellent

Mark

Stayed 1 night in May 2023
Response from Daniel FernƔndez on 23 May 2023
Dear Mark, Thank you very much for evaluating your INNSIDE experience at the Palma Center.We hope to welcome you again.Kind regards,

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Daniel FernƔndez on 23 May 2023
Dear AmyThank you very much for evaluating your INNSIDE experience at the Palma Center.We hope to welcome you again.Kind regards,

4/10 Poor

John

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We booked hotel for pool and sun terrace and we werenā€™t informed it would be closed for refurbishment during our visit either at time of booking or on arrival at hotel - very disappointing.
Stayed 3 nights in Apr 2023
Response from Daniel FernƔndez on 12 Apr 2023
Dear Mr John,Thank you for your time and assessment of the INNSIDE experience at our Palma Center.We're sorry you couldn't use the pool, but it's seasonal. The information is always available on our website www.melia.com. During these months the temperature is unstable and this is when we can make improvements so that our guests can enjoy it in all its splendor during the summer season.We would like to see you back in the summer months to enjoy the pool and the views over the city.Kind regards,

10/10 Excellent

Brian

Stayed 1 night in Apr 2023
Response from Daniel FernƔndez on 23 May 2023
Dear Brian,Thank you very much for evaluating your INNSIDE experience at the Palma Center.We hope to welcome you again.Kind regards,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were really comfortable and the staff really helpful friendly and happy!
Stayed 3 nights in Mar 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Daniel FernƔndez on 17 Mar 2023
Dear John,Thank you for evaluating and sharing your INNSIDE experience at the Palma Center.We hope to have the pleasure of welcoming you again.Kind regards,

10/10 Excellent

Iselda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! Excellent service! Staff was very friendly, comfortable rooms, good food and nice location! Iā€™ll definitely recommend and will come back!
Stayed 1 night in Sep 2022

10/10 Excellent

Mario

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Oct 2022

10/10 Excellent

Darren

Stayed 1 night in Oct 2022

10/10 Excellent

Nicole

Stayed 2 nights in Sep 2022

10/10 Excellent

ben

Stayed 1 night in Sep 2022

8/10 Good

myles

Stayed 3 nights in Sep 2022

10/10 Excellent

Luka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2022

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

Gerald

Stayed 3 nights in Aug 2022

8/10 Good

Alistair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a city break visit. Good location and only a 10min walk in to the main area. Staff were friendly and accommodating even after the numerous times we had to have the in room safe fixed! Rooms were clean on arrival and during our stay. Rooms good size and very comfortable. This is the second Melia hotel we have booked in Palma and will be sure to book here again.
Stayed 5 nights in Jul 2022
Response from Innside Palma Center on 2 Aug 2022
Dear Alistari, Thank you for sharing your experience with us. We hope you may book in Palma again with us soon. Best Regards

10/10 Excellent

SHARON

Stayed 1 night in Jul 2022
Response from Innside Palma Center on 2 Aug 2022
Hello Sharon, Thank you for your time scoring us! Best wishes

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. My room had breakfast included (buffet). Convenient to buses and short walk to transit center. Free Coke and water in minibar in room.
Stayed 7 nights in Jun 2022
Response from Innside Palma Center on 2 Aug 2022
Dear Edward, Thank you for your review and score. We love to read that guest really enjoyed with us. Hope to see you soon again! Best Regards.

10/10 Excellent

Scott

Stayed 2 nights in Jun 2022
Response from Innside Palma Center on 14 Jul 2022
Dear Scott, Thank you for your great score. We hope to see you again with us. Best wishes!

8/10 Good

Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern hotel in great location
This hotel has great facilities and service. The rooms were very neat and clean. The amenities were attractive and useful. We enjoyed the spa and the roof deck pool immensely. Breakfast in the lobby in the morning was ample and varied with a lot of options. The service at the rooftop bar was a little slow sometimes but it was always very busy as well. I'd recommend this hotel and would stay here again.
Stayed 2 nights in Jun 2022
Response from Daniel FernƔndez on 25 Jun 2022
Dear Tyler, Thank you for your time sharing your experience during your stay with us. Your comments helps us to improve and we will do our best to make from your next stay a 10/10. Looking forward to see you again with us. Best wishes!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We find it a very good hotel to walk and see the sights. It really was real easy and many good restaurants' nearby.
Stayed 4 nights in Jun 2022
Response from Daniel FernƔndez on 12 Jun 2022
Dear James, Thanks for sharing your experience INNSIDE with us. We hope to welcome you back in your next visit to Palma. Best Regards,

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean and spacious, excellent breakfast - huge choice! Very helpful staff. Close to transport options and walking distance to shopping areas and cathedral.
Stayed 6 nights in May 2022
Response from Daniel FernƔndez on 12 Jun 2022
Dear Sussanne, Thank you for sharing your INNSIDE experience with us. Thanks for detailing every important thing. We hope that it will not be the last time we welcome you to Palma. Best Regards,

8/10 Good

Maggie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel just thought the bar staff were very slow ! Maybe just need a few more! Also not a lot of umbrellas on the roof !
Stayed 4 nights in May 2022
Response from Daniel FernƔndez on 12 Jun 2022
Dear Maggie, Thank you for sharing your INNSIDE experience with us. Thanks for detailing the things that weren't up to your expectations. We always try to do better. We hope that it will not be the last time we welcome you to Palma.

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back again
That was our second visit to that hotel. Itā€™s stylish , comfortable and has very helpful staff. Weā€™ll be back again.
Stayed 2 nights in May 2022
Response from Daniel FernƔndez on 12 Jun 2022
Dear Lukas Thanks for sharing your INNSIDE experience. You'll be back and we will be happy to welcome you! Best regards!

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely and clean and staff friendly. Good location for seeing the sights and very relaxing on the rooftop pool bar. I would recommend putting a mirror above the dressing table as challenging when trying to get ready!
Stayed 3 nights in May 2022
Response from Daniel FernƔndez on 12 Jun 2022
Dear Wendy, Thank you for sharing your INNSIDE experience with us, and for your suggestion. We hope to receive you and welcome you again on your next visit to Mallorca.

8/10 Good

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Property is lovely, quiet and well maintained while being in a very central location. The restaurants nearby are great and the pool is also lovely. Most of the staff was friendly however the gentleman at the pool upstairs was extremely rude as was one of the front desk staff. I asked the front desk for help making a reservation and he told me he never heard of the restaurant and why did I need help? He did make the reservation but as a guest that is not the way to approach a very simple request.
Stayed 5 nights in Apr 2022
Response from Daniel FernƔndez on 12 Jun 2022
Dear Dan, We are sorry that we did not live up to your expectations. Our staff receives continuous training and preparation to serve our guests as they expect, and when this does not happen, we take care to correct it. We hope to welcome you again on your next visit to Palma to make your stay unforgettable.