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Reviews of Petit Palace Hotel Tres

4.5 out of 5
Petit Palace Hotel Tres
Carrer del Apuntadores 3, Palma de Mallorca, Mallorca

Reviews

9.6

Exceptional

Rating 10 - Excellent. 377 out of 505 reviews" "
Rating 8 - Good. 115 out of 505 reviews" "
Rating 6 - Okay. 11 out of 505 reviews" "
Rating 4 - Poor. 0 out of 505 reviews" "
Rating 2 - Terrible. 2 out of 505 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Stephen James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. In an excellent location with shops, bars and restaurants on the doorstep. Ive taken a star off simply because the breakfast is limited I
Stayed 4 nights in Apr 2024
Response from Clara on 13 Apr 2024
Dear Stephen, We would like to thank you for sharing your experience with us at this platform and for the high rating that you have given us. We are happy to know that you were satisfied with the services received from us. We really appreciate your feedback regarding breakfast since all the feedback helps us improve our services. We hope to welcome you back soon! Clara Guest Service Petit Palace Hotel Tres

2/10 Terrible

Freya Jane, WIRRAL

Travelled with family
Disliked: Amenities, property conditions & facilities
This is NOT a 4* hotel by any stretch of the imagination. Website and photos are extraordinarily misleading. Entrance is closed at 18:00. Access then only using key card. We had 2 rooms for 2 nights. Whenever we opened the doors there were crawling insects on the floor near to the doors. Brochure / website states rooms have A/C but with external day/night temperatures ranging from 12-30*C (21/03/2024) there was no cooling A/C available. When we put the A/C "ON" it just blew very hot, with no explanation as to why the cooling facility did not work. This maybe fine if you're Mallorquin / Spanish, but when the hotel caters for international guests, often colder climbs, the cooling system should be enabled or a CLEAR note made on their booking confirmation that this will not be available. So hot were we that we had to sleep with the bedroom doors wide open, allowing all sorts of bugs and mosquitoes in. On one particular night we were woken at 02:45 by very loud music coming from the ground floor restaurant. This went on for 1/2hr before an elderly but helpful night porter went to investigate and we presume found cleaning staff who had put the music on to listen to whilst working. Very annoying but no apology or gesture or refund made. If you are happy "back-packing" or 2-3* this hotel would probably be OK, but is certainly not 4*. We certainly will not return for the reasons highlighted.
Stayed 2 nights in Mar 2024
Response from Eduardo Cuenca | Host Hotel III on 26 Mar 2024
First of all we would like to thank you for taking the time to let us know your impressions.We take into account the opinions of our guests to improve our services continuously.We understand that for the reasons you stated you were not satisfied with your stay, but we can assure you that the majority of our guests do consider this hotel to be a very good 4 star hotel. You can verify in the reference booking websites that the general average is well above hotels in our category.We hope that you will consider these incidents as an isolated incident, perhaps the result of chance or a specific moment, in which mistakes can indeed be made, which is why, without a doubt, we apologise for your stay, and we hope to see you again soon to show you that Hotel III is an establishment worthy of the standard it represents.It has been a pleasure to have you stay with us.Please receive once again our apologies and our warmest regards,

10/10 Excellent

Andrew G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed here twice. Great both times. 2 different rooftops for watching sunsets, amazing views of the skyline and cathedral. Comfortable beds, stylish decor, good breakfast. All the staff we came into contact with were great (thanks Carlos!). I don't think you can do any better for the location, it's an easy walk to pretty much anywhere.
Stayed 4 nights in Feb 2024
Response from Thomas on 21 Feb 2024
Dear Deane,First of all we want to thank you for taking you time to share your experience with us at this platform.We are glad to hear that you enjoyed your stay TWICE! As well as our nice rooftops, our comfortable beds, tasty breakfast and of course our friendly staff. Also thank you for the mention about Carlos, he will be happy to hear about this.We hope to welcome you soon againKind regards,ThomasGuest ServicePetit Palace Hotel Tres

10/10 Excellent

Deane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous small and quiet hotel, very near the cathedral and lots of good local restaurants.
Stayed 3 nights in Feb 2024
Response from Thomas on 21 Feb 2024
Dear Deane,First of all we want to thank you for taking you time to share your experience with us at this platform.We are glad to hear that you enjoyed your stay, as well as our beautiful hotel and our perfect locationWe hope to welcome you soon againKind regards,ThomasGuest ServicePetit Palace Hotel Tres

8/10 Good

Barbara Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located walking distance from the Cathedral and other sites. The hotel included breakfast on Expedia - and there was a large choice of delicious options. However, no wash cloth, no restaurant that was open for dinner, and there was no delay in shutting off electricity when you removed your key so that you ended up exiting the room in the dark. Overall, a positive experience with a lot of little annoying shortcomings.
Stayed 4 nights in Feb 2024
Response from Dimas on 19 Feb 2024
Dear Barbara HelenI want to thank you for having time to value and share your stay with us. We work with an exterbal laundry that wash clients cloths, sadly we have no food options for dinner.Many thanks for your comment about the delay once you remove the key from the holder, we study if our system has the option to do that!.All the bestDimas VelascoExperience Manager

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel in a beautiful location in the old quarter of Palma. We arrived on foot and used public transportation. Breakfast was amazing and staff was very friendly and attentive. No gym but bicycles to use for free. Also a lovely library for work or reading.
Stayed 3 nights in Jan 2024
Response from Thomas on 19 Jan 2024
Dear Catherine,First of all we want to thank you for sharing your experience with us at this platform.We are glad to hear that you liked our amazing location, our tasty breakfast and very friendly and careful staff. We also want to mention that we have a gym maybe you couldnt see it since it is a little bit hidden where the bikes are, the next time you visit us we will show you for sure!We hope to welcome you soon at our beautiful islandKind regards,ThomasGuest ServicePetit Palace Hotel Tres

8/10 Good

danae

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is nice enough, breakfast was good and the staff but overall it lacks soul.
Stayed 3 nights in Oct 2023
Response from Dimas on 25 Oct 2023
Dear DanaeWe want to thank you for your time! and for the nice review, we try our best to put it a bit more soul on it.Best regardsDimas VelascoExperience Manager

8/10 Good

Elliott

Liked: Staff & service, property conditions & facilities, room comfort
Great stay, better location!
Awesome location in Palma! Great staff and the breakfast was very good (you can order eggs, omelets, etc a la carte). We had an issue with our room at check-in, but the reception helped to make up for it. Quaint, unique hotel with an awesome pool at the rooftop with views of the famous cathedral. Would stay here again should we get the opportunity to come back to Palma!
Stayed 1 night in Sep 2023
Response from Thomas on 2 Oct 2023
Dear Deryth,We would like to thank you for the high rating that you have given us. We are grateful that you took your time to leave a review at this platform. We are so happy to know that you were satisfied with the services received from us. Our priority is to make sure our dear guests feel at home and have a wonderful stay. Also that you enjoyed a lot our tasteful breakfast with all the egg options too, clean and very comfortable rooms and our nice rooftop with the amazing views on palma and the cathedral as wellWe hope to welcome you soon back at our beautiful island.Kind regards,ThomasGuest ServicePetit Palace Hotel Tres

10/10 Excellent

Richard Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it! Great breakfast. Lovely, clean and comfortable rooms. Staff went out of their way to accommodate our needs and travel options. Left the hotel at 5am. They made sure our taxi was there for us. Even provided a breakfast box to take to the airport. Definitely going back. Highly recommended.
Stayed 4 nights in Sep 2023
Response from Thomas on 2 Oct 2023
Dear Richard,We would like to thank you for the perfect rating that you have given us. We are grateful that you took your time to leave a review at this platform. We are so happy to know that you were satisfied with the services received from us. Our priority is to make sure our dear guests feel at home and have a wonderful stay.We are happy to hear that we could provide you an easy check-out with our nice takeaway breakfast early in the morning. And that you enjoyed a lot our tasteful breakfast, clean and very comfortable rooms as wellWe hope to welcome you soon back at our beautiful island.Kind regards,ThomasGuest ServicePetit Palace Hotel Tres

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely spot and a great location, and the service of the staff was great. The hotel itself is tucked back off of a busy street, so you're able to walk to historical sites and shopping nearby, but we never had any issues with street noise at night. We only stayed for a night and left early in the morning, so we weren't able to try the restaurant onsite, but the staff packed us a picnic for the airport, which was super nice. The rooftop pool is small but has lots of seating and a lovely view of the city.
Stayed 1 night in Sep 2023
Response from Dimas Velasco on 20 Sept 2023
Dear KerryWe want to thank you for having time to share your experience with us! you make our day.It is so important for us knowing that you had enbjoy our fabulous location, as well we are so happy to read that our service meet your expectations, it means a lot for us.Best regardsDimas VelascoExperience Manager

10/10 Excellent

Alicia

Stayed 4 nights in Sep 2023

10/10 Excellent

BRUCE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so well run... they work hard at making it easy
Stayed 7 nights in Sep 2023
Response from Clara on 10 Sept 2023
Dear Bruce, first of all, thank you for taking the time to write a review of your stay with us on this platform. We are very happy to hear that you enjoyed your stay and to know that you appreciated our service, we are very proud of our team. We hope to welcome you again soon at Hotel Tres Sincerely, Clara Guest Service Petit Palace Hotel Tres

10/10 Excellent

Barbara

Stayed 7 nights in May 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Agustin

Stayed 4 nights in Aug 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet oasis
Stayed 4 nights in Aug 2023
Response from Dimas Velasco on 17 Aug 2023
Dear RobertI want to thank you for share that comment about us.Hope to see you soon back!Best regardsDimas VelascoExperience Manager

10/10 Excellent

Nicholas, Clitheroe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely tranquil courtyard area. Friendly staff. We would stay here again if visiting Palma again.
Stayed 5 nights in Jul 2023
Response from Thomas on 3 Aug 2023
Dear Nicholas,We would like to thank you for the perfect rating that you have given us. We are grateful that you took your time to complete our satisfaction survey.We are so happy to know that you were satisfied with the services received from us. Our priority is to make sure our dear guests feel at home and have a wonderful stay.We hope to see you again at our HotelKind regards,Thomas Guest ServicePetit Palace Hotel Tres

10/10 Excellent

Edward

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is centrally located. Rooms are updated and modernized. Roof top has phenomenal view of city. Staff was super accommodating. Would highly recommend this property to other travelers.
Stayed 2 nights in Jul 2023
Response from Thomas on 26 Jul 2023
Dear Edward,First of all we want to thank you for sharing your experience with us at this platform.We are very glad that you enjoyed your stay with us. That you liked the rooms, our nice rooftop with amazing views and our friendly staff, our priority is to make sure our dear guests feel at home and have a wonderful stay.Thank you for choosing Petit Palace Hotel Tres. We look forward to serving you again.Best regards,ThomasGuest ServicePetit Palace Hotel Tres

10/10 Excellent

Sarah Jane, Redhill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful stay! Staff were so very friendly and welcoming! The facilities are excellent and the location of the property is perfect! Absolutely recommend a visit!!
Stayed 7 nights in Jul 2023
Response from Dimas Velasco on 24 Jul 2023
Dear SarahWe want to thank you for your kind words about us and for sharing the experience here!.Our location is fantastic ! many thanks for recommending us, we hope to host you soon back at Tres.Best regardsDimas VelascoExperience Manager

10/10 Excellent

Stamos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio !! Todo muy bien
Stayed 1 night in Jun 2023
Response from Maylene on 26 Jun 2023
Estimado Gustavo,Nos gustaría agradecerle la calificación perfecta que nos ha otorgado. Le agradecemos que se haya tomado su tiempo para compartirlo en esa plataforma.Estamos muy contentos de saber que ha quedado satisfecho con los servicios recibidos de nosotros. Nuestra prioridad es que nuestros queridos huéspedes se sientan como en casa y tengan una estancia maravillosa.Gracias por elegir el Petit Palace Hotel Tres. Esperamos poder servirle de nuevo.Saludos cordiales,Maylene De LeonGuest Service

10/10 Excellent

Heather

Stayed 1 night in Jun 2023

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful little hotel, located right in the heart of old town in Palma. The place was spotless, and they had a beautiful, rooftop splash pool. The service was wonderful, especially at the reception desk, and I also want to give a shout out to Gabriella who was the bartender on several afternoons. Also, the breakfast was incredible and it was included as part of the room charge. This location was so convenient to walk everywhere including the palace in the cathedral I would stay here again.
Stayed 4 nights in May 2023
Response from Dimas Velasco on 16 May 2023
Dear KathleenThis is fantastic! to arrive at the Hotel and read your review! from the bottom of our hearts, many thanks for that. We are so happy that you enjoy the experience with us, our great location is one of the key points we have as you have seen, and of course our service, we are so proud of our team, their friendliness, service always with a smile.Many thanks for your promise for coming back, will be waiting for you.All the bestDimas VelascoExperience Manager

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and exceptional service
You cannot beat the great location of the Petit Palace. Close to all the shops, resturants and the historic attractions. The front office staff was fantastic and accomodated our every request. The breakfast was a bit of a let down and the pumbling was a bit noisy at times. We would stay here again without a doubt.
Stayed 2 nights in Apr 2023
Response from Maylene on 29 Apr 2023
Dear Timothy,Thank you so much for this wonderful review that you have given us. We are so grateful that you spent your time to share your experience staying in Hotel Tres in this platform.We are truly pleased knowing that you were completely satisfied with all the services received from us. We do our very best to provide all our beloved guests quality service so that they all feel at home and have a great time.Thank you for choosing Petit Palace Hotel Tres. We look forward to your next visit.Best regards,Maylene De LeonGuest Service

10/10 Excellent

Howard

Stayed 1 night in Apr 2023
Response from Maylene on 19 Apr 2023
Dear Howard,Thank you so much for the perfect rating that you gave us. We really appreciate it.We are glad that you were satisfied with your experience staying with us. We do our best to make sure we provide the best service to all our beloved guests.Thank you for choosing Petit Palace Hotel Tres. We look forward to your next visit.Best regards,Maylene De LeonGuest Service

10/10 Excellent

Martha, North Bergen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Mar 2023
Response from Dimas Velasco on 4 Apr 2023
Dear MarthaThanks for you fantastic words about us!We wish you all the best and hope to see you back soon.Best regardsDimas VelascoExperience Manager

10/10 Excellent

david

Stayed 4 nights in Mar 2023
Response from Maylene on 1 Apr 2023
Dear David,Thank you so much for this perfect rating that you gave us. We really appreciate that you took time to share this on this platform.We are glad to know that you were satisfied with the services received from us. Our goal is to make sure all our guests feel at home and have a great time.Thank you for choosing Petit Palace Hotel Tres. We look forward to serving you again.Best regards,Maylene De LeonGuest Service

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel,great location and staff really helpful
Stayed 3 nights in Mar 2023
Response from Maylene on 1 Apr 2023
Dear Yvonne,Thank you so much for the kind words and high rating that you gave us. We are so grateful that you took your time to share this online.We are glad that you enjoyed your stay with us. We do our best to make sure we provide quality service to all our beloved guests.Thank you for choosing Petit Palace Hotel Tres. We look forward to your next visit.Best regards,Maylene De LeonGuest Service

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and stay
Second visit and would return. Lovely staff, very helpful and the young girl on breakfast has a beautiful welcoming manner and smile 😊
Stayed 1 night in Mar 2023
Response from Maylene on 9 Mar 2023
Dear Dominique,We would like to thank you for this wonderful review that you gave us. We are so grateful that you took your time to share your opinion about us on this platform.We are truly pleased knowing that you had a fabulous experience staying with us. Our main goal is to make sure all our beloved guests feel at home and have a great time.Thank you for choosing Petit Palace Hotel Tres. We look forward to your next visit.Best regards,Maylene De LeonGuest Service

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter break
Second stay at the hotel in 6 months, superb staff and location
Stayed 3 nights in Feb 2023
Response from Maylene on 1 Mar 2023
Dear Jason,Thank you so much for the kind words that you gave us and for taking the time to share your thoughts on this platform. We are so grateful for this.We are truly pleased knowing that you were completely satisfied with your experience staying with us. We do our best to make sure we provide quality service to all our beloved guests.Thank you for choosing Petit Palace Hotel Tres. We look forward to your next visit.Best regards,Maylene De LeonGuest Service

10/10 Excellent

Patricia G, Sea Girt

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and location! Staff was so welcoming and helpful!
Stayed 1 night in Jan 2023
Response from Maylene on 24 Jan 2023
Dear Patricia,Thank you so much for the kind words and high rating that you have given us. We are so grateful that you took your time to share your opinion about us on this platform.We are truly pleased that you appreciated the services received from us. We really strive so hard to make sure all our guests will feel welcome and have a great experience staying with us.Thank you for choosing Petit Palace Hotel Tres. We look forward to your next visit.Best regards,Maylene De LeonGuest Service

10/10 Excellent

Andrew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, great location, great breakfast!
Response from Maylene on 16 Jan 2023
Dear Andrew,Thank you so much for the high rating and kind words thatyou gave us. We are so grateful that you spen a little of your time to share your opinion about us on this platform.We are glad that you were satisfied with your experience staying in Hotel Tres. We do our best to provide quality service to all our beloved guests.Thank you for choosing Petit Palace Hotel Tres. We look forward to serving you again.Best regards,Maylene De LeonGuest Service

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel very friendly staff
Excellent hotel, good food, excellent service & very pleasant staff.
Stayed 2 nights in Jan 2023
Response from Maylene on 16 Jan 2023
Dear Gary,We would like to thank you for the high rating and fantastic review that you gave us. We really appreciate the time you spent to share your thoughts about us on this platform.We are happy to know that you were satisfied with your experience staying with us. Our main goal is to make sure all our guests feel at home and enjoy their stay. We would like to inform you, however, that the pictures posted with this review do not represent Hotel Tres.Thank you for choosing Petit Palace Hotel Tres. We look forward to serving you again.Best regards,Maylene De LeonGuest Service

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Maylene on 28 Dec 2022
Dear Sandra,Thank you so much for this perfect score and for taking your time to share this on this platform.We are happy to know that you were satisfied with your experience staying with us. We do our best to make sure we provide quality service so that all our beloved guests feel at home and have a great time.Thank you for choosing Petit Palace Hotel Tres. We look forward to serving you again.Best regards,Maylene De LeonGuest Service

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for walking Palma. Staff were absolutely the best!
Response from Maylene on 29 Nov 2022
Dear Katie,We would like to thank you for the kind words and high rating that you have given us. We really appreciate that you took your time to share your opinion about us on this platform.We are glad to know that you had a wonderful experience staying with us. We do our best to make sure all our guests feel at home and enjoy their stay.Thank you for choosing Petit Palace Hotel Tres. We look forward to serving you again.Best regards,Maylene De LeonGuest Service

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Response from Maylene on 12 Nov 2022
Dear Brian,Thank you for the kind words and high rating that you gave us. We really apprecite the time you spent to share this online.We are so happy that you had a very enjoyable stay in Hotel Tres. We do our best to make sure all our beloved guests feel at home and have a wonderful time.Thank you for choosing Petit Palace Hotel Tres. We look forward to serving you again.Best regards,Maylene De LeonGuest Service

10/10 Excellent

Spencer, Church Aston Newport

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
great location and lovely hotel
Stayed 2 nights in Oct 2022
Response from Maylene on 25 Oct 2022
Dear Steven,Thank you so much for this wonderful feedabck. We really appreciate your time in doing this.We are truly pleased knowing that you had a fabulous time staying with us. We do our best to make sure all our beloved guests feel at home and enjoy their time.Thank you for choosing Petit Palace Hotel Tres. We look forward to your next visit.Best regards,Maylene De LeonGuest Service

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab boutique and well located hotel!
Wonderful little boutique hotel, would highly recommend for a city break!
Stayed 5 nights in Oct 2022
Response from Maylene on 20 Oct 2022
Dear Adrian,We would like to thank you for this wonderful review that you gave us. We really appreciate that you took your time to share this online.We are truly happy knowing that you were very much satisfied with your experience staying with us. We do our best to make sure we provide quality service to all our beloved guests.Thank you for choosing Petit Palace Hotel Tres. We look forward to your next visit.Best regards,Maylene De LeonGuest Service

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent continental breakfasts and friendly staff
Stayed 7 nights in Sep 2022
Response from Dimas Velasco on 12 Oct 2022
Dear JaneMany thanks for your time and comments, we are so proud of both our fantastic team and the delicious breakfast of III.Hope you can enjoy again soon.All the bestDimas VelascoExperience Manager

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022
Response from Maylene on 8 Oct 2022
Dear Jane,We would like to thank you for the perfect score that you have given us. We really appreciate that you took your time to share this online.We are so happy to know that you were completely satisfied with the services received from us. We do our best to make sure all our beloved guests feel at home and enjoy their stay.Thank you for choosing Petit Palace Hotel Tres. We look forward to serving you again.Best regards,Maylene De LeonGuest Service

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 night stay
Superb hotel and staff in a great location, highly recommend to anyone.
Stayed 4 nights in Sep 2022
Response from Maylene on 3 Oct 2022
Dear Jason,We would like to thank you for the perfect rating and kind words that you have given us. We are grateful that you took your time to share your thoughts about us on this platform.We are so happy to know that you were satisfied with the services received from us. Our priority is to make sure our dear guests feel at home and have a wonderful stay.Thank you for choosing Petit Palace Hotel Tres. We look forward to your next visit.Best regards,Maylene De LeonGuest Service

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in Sep 2022
Response from Maylene on 28 Sept 2022
Dear Barry,We would like to thank you for the kind words that you have given us. We are so grateful for the time you spent in sharing your opinion about us on this platform.We are truly pleased knowing that you had a wonderful experience staying with us. Our main goal is to make sure all our beloved guests feel at home and have a great time. Thank you for choosing Petit Palace Hotel Tres. We look forward to your next visit.Best regards,Maylene De LeonGuest Service

10/10 Excellent

theresa j

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The BEST!!!
We loved this hotel. The rooms are super clean and modern. The breakfast is well appointed. The location was perfect! Shopping and restaurants right outside the door.
Stayed 3 nights in Sep 2022
Response from Maylene on 20 Sept 2022
Dear Theresa,We would like to thank you for the wonderful review that you have given us. We really appreciate that you took your time to share your opinion about us on this platform.We are so pleased to know that you had a fantastic experience with us. Our top prority is to make sure all our dear guests feel at home and have a fabulous time.Thank you for choosing Petit Palace Hotel Tres. We look forward to your next visit.Best regards,Maylene De LeonGuest Service

8/10 Good

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Jul 2022
Response from Maylene on 4 Aug 2022
Dear Carl, Thank you for the high rating and kind words that you gave us. We are glad that you were satisfied with your experience staying with us. We do our best to provide the best service to our dear guests. Thank you for choosing Petit Palace Hotel Tres. We look forward to serving you again. Best regards, Maylene De Leon Guest Service

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great breakfast, perfect for us.
Stayed 5 nights in Jul 2022
Response from Dimas Velasco on 19 Jul 2022
Dear Marcos We are delighted to see that you share your experience with us and was a nice one! Hope to see you soon back! Best regards Dimas Velasco Experience manager

8/10 Good

Ken

Travelled with group
Liked: Cleanliness, staff & service, room comfort
So-So
Pleasant hotel. Great location in the heart of Palma. (However, Rooms don’t have much of a view, if that’s what you’re looking for). The rooftop terrace (and plunge pool ?) is a very poor unloved area, which reflects badly on the hotel. The hotel generally looks unloved.
Stayed 4 nights in Jul 2022
Response from Maylene on 17 Jul 2022
Dear Ken, Thank you so much for taking your time to share your experience with us on this platform. Through this we know in what areas we have to improve to provide the best service to our guests. We are glad that you liked the location of the hotel. Since we are located in Palma center, rooms with view other than the streets or our inner courtyard, is a bit complicated. We will forward your comments and suggestions to our superiors so that they can take them into consideration for future changes and improvements of the hotel. Thank you for choosing Petit Palace Hotel Tres. We look forward to serving you again. Best regards, Maylene De Leon Guest Service

10/10 Excellent

Michel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property and Great location. Staff extremely friendly and helpful.
Stayed 4 nights in Jul 2022
Response from Dimas Velasco on 13 Jul 2022
Dear Michel We are so happy to receive your feedback about your stay with us and read all those positive things. Our staff is what it make what we are are and we are so proud of them. We hope to see you soon back. All the best Dimas Velasco Experience Manager