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Reviews of Y Hostel - Albergue Juvenil

2 out of 5
Y Hostel - Albergue Juvenil
Avinguda de Joan Miró, 126, Palma de Mallorca, Illes Balears

Reviews

8.2

Very good

Rating 10 - Excellent. 10 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 3 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Isaiah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrific! Do Not Do it!
Literally the worst hostel on earth. I asked myself Y would I stay here? I left because people were literally itching from the bed bugs. They had more cockroaches than guests. I nearly threw up from the stains, filth, grime and dirt everywhere! It was a slum pit of doom. Customer service is non existent! I have been to 57 countries and not ever seen such deplorable living conditions.it was worse than the worst parts in a 3rd world country! There was human excrement on the walls and puke and blood in the rooms. This place is a health violation! It should be closed due to toxic fluids on the walls and in the sheets! It ruined my entire vacation and it will ruin yours too! Do not! I repeat do not stay here! You will be very sorry! Again: DO NOT EVER STAY HERE!
Stayed 1 night in Sep 2023
Response from Creating real experiences on 1 Nov 2023
Isaiah, If what you write were true we wouldn't have guests, we clean every day and we try to provide the best attention and service for those who stay with us, we keep working every day to generate real comments and experiences. best regards Yhostel Manager

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
The nearest station is quite a way out (this is an eco site after all) and it is still a bit of an uphill walk from the station. Bathrooms were good, rooms were nice with a cupboard and the bed has a shelf and reading light. If you want to cook, you can but the kitchen could still do with an overhaul.
Stayed 1 night in Mar 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
What a great environment. Best hostel I been to so far
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was alright
Pros: clean and modern hostel, friendly staff and people staying there mostly those looking for job on the yachts Cons: entertainment and outside area quite small Reason I wouldn’t stay again is when they close the common area to clean @11pm when most people are trying to sleep the staff cleaning are so noisy with moving things and talking loudly (seems quite inconsiderate) given we are literally 5/10m away from them. Therefore unless you can sleep with noise you’ll only get to bed at 1-2am. On top of that both of the staff had serious coughs so even when they were quiet for a second it wasn’t 10secs until you heard a loud cough (no attempt to muffle/conceal it quietly)
Stayed 2 nights in May 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very friendly and nice atmosphere.
Stayed 3 nights in Nov 2021
Response from Aina, Yhostel recepcionist on 1 Dec 2021
Thank you Jason for you coments, we hope see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All people staying there was so nice. Victor and the people working there do a great job
Stayed 2 nights in Jun 2021

10/10 Excellent

Maid

Liked: Amenities
👋
Stayed 4 nights in Feb 2024

10/10 Excellent

Moudden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Jan

Disliked: Staff & service, property conditions & facilities, room comfort
Nicht zu empfehlen aus meiner persönlichen Sicht
Ich habe mich nicht sicher und nicht willkommen gefühlt aus meiner persönlichen Sicht. Kann das nicht empfehlen. Ich werde nie wiederkommen.
Stayed 2 nights in Oct 2023
Response from Vielen Dank, dass Sie sich die Zeit genommen haben on 1 Nov 2023
Hallo Jan, vielen Dank, dass Sie sich die Zeit genommen haben, es uns mitzuteilen. Wir glauben, dass Ihre Unsicherheit möglicherweise auf die Menge an Alkohol zurückzuführen ist, die Sie außerhalb des Hostels getrunken haben. Wir lieben es, Kunden zu bedienen und ihnen zu helfen. Wir haben Schließfächer mit Schlüsseln, die wir jedem geben Wir bieten unseren Kunden die Möglichkeit, Ihre Habseligkeiten aufzubewahren und in unseren öffentlichen Bereichen Überwachungskameras zu haben. Wir hoffen, dass wir wieder hier übernachten und Ihre Perspektive ändern können.Mit freundlichen GrüßeYhostel-Manager

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a family
Beside a good location, nice and clean rooms and facilities this place is really something. You are being welcomed into a small family - they take care of each other and there is definately room for you as well. I can highly recommend this place 💛
Stayed 1 night in Dec 2022

10/10 Excellent

Laura

Stayed 2 nights in Dec 2022

4/10 Poor

Ibrahima

Stayed 2 nights in Jul 2021

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Sara on 7 Dec 2020
Muchaas gracias

8/10 Good

Deborah

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Bon séjour!
Super logement, très mignon et confortable, seul bémol sur l’isolation qui n’est pas top pour le bruit, et le ménage qui était censé être inclus chaque jour mais qui n’a jamais été fait. Je vous conseille quand même grandement! Car l’emplacement est top et l’appartement aussi surtout vu le prix.
Stayed 3 nights in Aug 2020
Response from Y-Hostel on 15 Oct 2020
Merci beaucoup Deborah, nous sommes très heureux d'apprendre que votre séjour a été agréable et que vous avez apprécié l'appartement. Concernant le ménage quotidien, il n'est pas inclus, uniquement pour les séjours de plus d'une semaine. Nous espérons vous revoir bientôt. À votre santé! Et auberge