London Hotel Guide - Mitcham Common hotels in London, United Kingdom.

"The location is good"

"Rooms need updating. Furniture is worn, curtains are very dusty. Our room had very visible signs of a leak in the ceiling. Waits for elevators are long and be prepared to stop at every floor going up and down. Despite the variety, breakfast is lacking in flavor. Coffee is instant, no creamer options. Ended up skipping altogether after the first morning and spent additional money elsewhere. The view of Tower Bridge is great and proximity to Tower Hill tube is a plus. This hotel is just “ok”. Gets you by a few nights, but not the place to stay for 8 nights like we did. Not recommendable and would skip it."

"Nice hotel and staff rooms need updating "

"Stayed here for weekend , location excellent, breakfast fantastic . Big shout out to concierge for keeping our luggage until we were leaving for airport "

"Upon arrival there was no soao, shampoo (sink/shower) all bottles were empty and towels only for 2 people not for 3….reception however fixed it and next day all was in order and room spotlessly ckean sadly the following day housekeeping did not ckean very well…hotel as such is amazing in great and very convenient location so will definitely return as most staff is amazing and very helpful and breakfast also fantastic "

"The hotel is undergoing major refurbishment which is not advertised. There is no signage to redirect guests to Reception which is in the other building. Drilling and hammering began just after 9am on Friday and Saturday morning. Reception did not answer the phone when I tried to complain. At check out on Sunday morning staff did not ask if we had enjoyed our stay and when I said I wanted to complain the staff member did not show any interest. Carried our bags to the other hotel to check out and then had to take them back to where we started to leave them in the luggage room. Then had to get a member of staff to come back again when we wanted to get them back. Really disappointed as we have stayed here many times before but will think twice about booking again. "

"Great location, handy for restaurants, shops and the tube station. Lovely staff, very kind and helpful. The hotel is new, freshly renovated and in top top condition. "

"Nice hotel"

"Overall great experience at Strand Palace. Fabulous location in Covent Garden with access to restaurants, stores, theatre and three different Underground stations each within 1/4. Lovely, clean and updated rooms and lobby. Staff very helpful. Breakfast great and plentiful. I would stay again there for sure. "