London Hotel Guide - Canons Leisure Centre hotels in London, United Kingdom.

"The check-in was paifully slow, not enough agents, and the ones there appeared to be taking excessive amount of time checking customers in."

"Great place to stay"

"Beautiful hotel one room was ready early, had a little wait for the 2nd room, we upgraded to the balcony suite rooms, it’s cheaper to do this via Expedia than direct with the hotel, which we did not realise Rooms are top notch, bar and restaurant are lovely, we had lunch and a couple of drinks before getting our room key, not realising you receive a 20% discount on food!! Lunch menu was very good plenty of choices and huge plates. Breakfast was delicious with plenty of choices, would definitely stay here again "

"Nice hotel"

"I found the hotel to be in an excellent location i.e. walkable to many attractions. Transportation and eating options are also close by. The staff is friendly and accommodating. The only negative worth mentioning would be the security staff. When returning to the hotel in the early evening, security staff members are inside the doors where they are unfriendly and look at you as something other than valued guests. They alone will cause me to pause before selecting this hotel on a return visit to London."

"The staff was incredibly helpful. The hotel has the best location in London (South Kensington). Breakfast has great selection of dishes."

"I travel by myself and I have to say I feel so safe and secure in this hotel - even though it’s large I never feel worried."

"We were upgraded to Sloane Club which was excellent in every area including fantastic staff. Wonderful rooms and bathrooms. Training needed for waiting staff at Sloane Place at breakfast. Upgraded didn’t include breakfast in the club restaurant, we had to return to the original restaurant for breakfast. That is where it went wrong. The staff didn’t have us on their list. In front of all the people in the small restaurant I had to show our booking, it felt like we weren’t trusted. Everyone in the restaurant heard the staff saying we weren’t on the list but we had been upgraded in strange voices. We waited 28 minutes for staff to come to take our order. People around us were being served but not us. Others arrived at tables and orders taken within 5 minutes. Staff treated them well but not us. It was like we’d done something wrong. At 28 minutes I asked if we could order. Our food and drinks arrived 47 minutes after we had arrived for breakfast. Ours took twice as long as everyone else in the restaurant. We really appreciated being upgraded, however, we felt that our overall experience was diminished because of the breakfast staff. Everyone and everything else was fantastic."

"Long windy corridors Food pretty good"