New Kent Hotels

"Second time staying here. Wonderful place to stay. Staff are lovely. Rooms are great. Close to shopping. "

"Laundry , kitchen clean"

"I was only there for a short visit. The checkin was very efficient and the room was fine for what I was looking for. Not for a long stay but if you need a place to stay while driving south, it is good."

"The property was fine, but the front desk staff never told us that parking was an additional $20/day + tax. He simply handed us the parking pass. (This was AFTER our room was not ready at the promised check in time of 4pm. We had to wait almost 2 hours to get into our room.) Nor was the parking fee outlined on our reservation confirmation email from Wxpedia nor the email from Marriott. When I spoke to the manager about it, her reply was, “It’s on our website and all the booking sites. I know because I manage them. It’s also written on the parking pass.” That all may be true but it’s not obvious, and requires the guest to seek it out. We would have selected an alternative parking option with no fee vs. paying the fee. This is unacceptable. As a longtime guest at many of their properties, I expect better from Marriott."

"I haven’t stayed in a place this awful since I was in college. I am beyond mystified how it could be rated the way it is and there are no warnings about the condition of the hotel prior to booking. They’re doing some kind of renovation, but they haven’t gotten very far and the place is a literal mess. The lobby is in shambles. The rooms are outdated and dark and there’s just nothing positive I can say. The TV had no streaming available and no premium channels and no guide. So in order to find anything to watch, we had to click through and wait for the system to catch up to show. It was what it was until we moved on to the next. We actually set our alarm for 2 AM this morning so we could get out of there as soon as possible after sleeping for a handful of hours."

"Since being here the staff here is wonderful very helpful the housekeepers do a great job cleaning the rooms maintenance keep the property clean it's pet friendly parking here is great and if you feel like shopping the bus is near by"

"Great place for a family to stay! Comfortable, home-like accommodations with fun for the kids and adults!"

"The property is in a great downtown location near restaurants and other attractions. Very clean, large rooms, lovely furnishings. The restaurant had closed the week before our stay and we weren’t aware, but great local options were very close by. Otherwise our stay was great."

"Very nice but the internet was offline"