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Reviews of Home2 Suites by Hilton Orlando South Park

3 out of 5
Home2 Suites by Hilton Orlando South Park
2800 Destination Pkwy, Orlando, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 664 out of 901 reviews" "
Rating 8 - Good. 153 out of 901 reviews" "
Rating 6 - Okay. 53 out of 901 reviews" "
Rating 4 - Poor. 9 out of 901 reviews" "
Rating 2 - Terrible. 22 out of 901 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms
Stayed 1 night in Apr 2024

10/10 Excellent

Lila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The following items are available for use :Fridge, dishes, utensils and a microwave.
Stayed 1 night in Apr 2024
Response from AGM on 26 Apr 2024
Dear Lymore,We are thrilled to hear about your recent visit back to our Home2 Suites Orlando South Park, many of our guests enjoy our convenience to the Orange County Convention Center and the Orlando International Airport. Other guests enjoy our peaceful location away from the congestion but convenient to Universal, SeaWorld and Disney. When your travels bring you back to Orlando, we look forward to seeing you again!

10/10 Excellent

Miguel

Friendly staff and nice Hotel
Stayed 1 night in Apr 2024
Response from GSM on 22 Apr 2024
Dear Miguel, Thank you for your kind words. We can't wait to host you again.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The staff checking in was great and very informative. Very easy checkout.
Stayed 1 night in Apr 2024
Response from AGM on 15 Apr 2024
Dear Elizabeth,Your amazing review is why we work so hard for our guest. We are thrilled to hear about your recent visit to our Home2 Suites Orlando South Park. Many of our guests enjoy our convenience to the Orange County Convention Center and the Orlando International Airport. Other guests enjoy our peaceful location away from the congestion but convenient to Universal, SeaWorld and Disney. When your travels bring you back to Orlando, we look forward to seeing you again!

10/10 Excellent

Timbo, Jacksonville

Stayed 1 night in Apr 2024
Response from AGM on 10 Apr 2024
Dear Timbo, Thank you for your amazing rating. Thank you for staying with us.

10/10 Excellent

Henrietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was exceptional.
Stayed 2 nights in Apr 2024
Response from AGM on 8 Apr 2024
Dear Henrietta, Thank you for your kind words. We can't wait to host you again.

10/10 Excellent

Yazmina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love the hotel. Very spacious and clean. The staff really nice. We like the breakfast and it was close to the parks.
Stayed 2 nights in Apr 2024
Response from AGM on 8 Apr 2024
Dear Yazmina, We are so happy to learn that you enjoyed the spacious, and clean rooms. Thank you for choosing H2Suites as your home away from home!

10/10 Excellent

Victoria

Travelled with family
Excellent
Stayed 1 night in Apr 2024
Response from AGM on 8 Apr 2024
Dear Victoria, It was truly a pleasure to host you on your most recent visit to Orlando. We look forward to seeing you the next time you are in the area.

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with a great kitchenette. Bbq by the pool and breakfast were great.
Stayed 1 night in Apr 2024
Response from AGM on 8 Apr 2024
Dear Lindsey, Our multi-functional suites are a usually a hit, and it truly warms our hearts to see how much you enjoyed your stay. We look forward to hosting you again.

10/10 Excellent

Latif

Stayed 1 night in Apr 2024
Response from GSM on 27 Apr 2024
Dear Latif, Thank you for your amazing rating. Thank you for staying with us.

10/10 Excellent

Pratima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff!!
Stayed 1 night in Apr 2024
Response from AGM on 8 Apr 2024
Dear Pratima, Our staff members are such a bright lights at our hotel, we appreciate you for recognizing them. Come back to stay with us soon. Thanks for staying.

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with our stay. The room was spacious, clean, and the beds were comfortable.
Stayed 1 night in Mar 2024
Response from GSM on 1 Apr 2024
Dear Heather, Thank you for your stellar rating and review. We’re extremely delighted to learn that you had a great stay. Positive comments like these are a great boost. Many of our guests enjoy our convenience to the Orange County Convention Center and the Orlando International Airport. Other guests enjoy our peaceful location away from the congestion but convenient to Universal, SeaWorld and Disney. When your travels bring you back to Orlando, we look forward to seeing you again!

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & comfortable
Stayed 1 night in Mar 2024
Response from Sales Manager on 27 Mar 2024
Dear Alexey,Thank you for your stellar rating and review. It truly means a lot to have our customers share their positive experiences, especially during this time. Our team has worked hard to ensure our guests have clean and comfortable stays. We’d love to welcome you back again next time you’re in the Orlando area.

10/10 Excellent

Oscar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and ameneties
Stayed 1 night in Mar 2024
Response from Sales Manager on 27 Mar 2024
Dear Oscar,We’re delighted to hear about your positive experience here at the Home2 Suites by Hilton South Park. Our team is very appreciative to know our efforts have been paying off. We know you have many options when it comes to Hilton hotels in the Orlando area and we genuinely appreciate you choosing to stay with us. We look forward to hosting you again when travel brings you back to Orlando.

10/10 Excellent

Keith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the workers were very nice and pleasant. Great place to deal with and very helpful.
Stayed 1 night in Mar 2024
Response from Amber Chaikowsky on 18 Mar 2024
Thank you for your positive feedback on your recent stay at Home2 Suites by Hilton South Park, Keith! We appreciate your review on the friendly staff and are thrilled to hear that your stay was extra memorable! We hope you were able to check out one of our many in house amenities and we look forward to welcoming you back the next time travel brings you to Orlando!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GSM on 15 Mar 2024
Dear Elizabeth,Wow, thank you so much for staying with us and taking the time to leave us such a great rating. We appreciate it! We look forward to hosting you next time you visit the area. Our hotel has great advantages like convenience to the Orange County Convention Center and the Orlando International Airport. Not to mention we are in close proximity to Universal, SeaWorld and Disney. When your travels bring you back to Orlando, we look forward to seeing you again!

2/10 Terrible

KEVIN

Stayed 1 night in Feb 2024
Response from GSM on 20 Mar 2024
Dear Kevin, Your rating means the world to us, and it looks like we can make some improvements, thank you for letting us know about your experience. your Many of our guests enjoy our convenience to the Orange County Convention Center and the Orlando International Airport. Other guests enjoy our peaceful location away from the congestion but convenient to Universal, SeaWorld and Disney. When your travels bring you back to Orlando.

2/10 Terrible

Christine

Travelled with family
The hotel was great! They just didn’t have any rooms available. EXPEDIA did not make the reservation!!
Stayed 1 night in Feb 2024
Response from Sales Manager on 19 Feb 2024
Dear Christine, We strongly suggest speaking directly with the third-party company, as they should be able to assist. We appreciate your kind words on our hotel and we hope that we can welcome you the next time travel brings you to Orlando!

10/10 Excellent

Jenicka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Orlando for a business trip. Every employee here was super sweet. The rooms have everything you need and the area is very convenient. It’s a very touristy area, so there’s a lot to do nearby. There are a ton of restaurants close by too. I had a great stay. The next business trip I’ll definitely stay here again.
Stayed 2 nights in Feb 2024
Response from AGM on 8 Feb 2024
Dear Jenicka, Wow, thank you so much for staying with us and taking the time to leave us such a great review. We appreciate it! We are glad you enjoyed the rooms, and the area. We look forward to hosting you soon.

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was better than expected. Clean rooms and friendly staff. Nice outdoor area with small fire pit.
Stayed 1 night in Feb 2024
Response from GSM on 4 Feb 2024
Dear Ted, We are so thankful that you decided to stay with us. We are happy to hear about your recent visit to our Home2 Suites Orlando South Park, thank you for your amazing comments. Many of our guests enjoy our convenience to the Orange County Convention Center and the Orlando International Airport. Other guests enjoy our peaceful location away from the congestion but convenient to Universal, SeaWorld and Disney. When your travels bring you back to Orlando, we look forward to seeing you again!

10/10 Excellent

Katelynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Rooms are massive!! With everything you could need. Would definitely stay again
Stayed 1 night in Jan 2024
Response from GSM on 30 Jan 2024
Dear Katelynne, Your amazing rating means the world to us, thank you for your comments and letting us know your favourites parts of your stay, many of our guests enjoy our convenience to the Orange County Convention Center and the Orlando International Airport. Other guests enjoy our peaceful location away from the congestion but convenient to Universal, SeaWorld and Disney. When your travels bring you back to Orlando, we look forward to seeing you again!

10/10 Excellent

Carlos

Stayed 1 night in Jan 2024
Response from GSM on 20 Mar 2024
Dear Carlos,we wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon. Many of our guests enjoy our convenience to the Orange County Convention Center and the Orlando International Airport. Other guests enjoy our peaceful location away from the congestion but convenient to Universal, SeaWorld and Disney. When your travels bring you back to Orlando, we look forward to seeing you again!

10/10 Excellent

Claribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GSM on 20 Jan 2024
Dear Claribel, Thank you for your amazing rating, we are so thrilled to hear about your recent visit to our Home2 Suites Orlando South Park and to hear that you love our installations, Many of our guests enjoy our convenience to the Orange County Convention Center and the Orlando International Airport. Other guests enjoy our peaceful location away from the congestion but convenient to Universal, SeaWorld and Disney. When your travels bring you back to Orlando, we look forward to seeing you again!

6/10 Okay

Jenny

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Bunk beds were very wobbly and low railings not safe for children. Bathroom doors were bean style and there fore unable to lock for privacy
Stayed 1 night in Jan 2024
Response from GSM on 16 Jan 2024
Dear Jenny, We thank you for your much-valued feedback. We apologize profusely for the inconvenience you faced due to the bunk beds and bathroom doors; these comments help us to improve every day and provide a better service, we hope you decide to give us another try if you are in the Orlando area again.

10/10 Excellent

brad

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Super convenient, friendly staff, big room
Stayed 1 night in Jan 2024
Response from GSM on 13 Jan 2024
Dear Brad,Thank you so much for choosing Home2 Suites Orlando South Park. We are thrilled to hear about your recent visit to our Home2 Suites Orlando South Park. every day we work to offer the best service to our guest, and it make us happy to see it reflected on your comments. Many of our guests enjoy our convenience to the Orange County Convention Center and the Orlando International Airport. Other guests enjoy our peaceful location away from the congestion but convenient to Universal, SeaWorld and Disney. When your travels bring you back to Orlando, we look forward to seeing you again!

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Dec 2023
Response from GSM on 13 Jan 2024
Dear Jose,Here at Home2 Suites, we thrive off of amazing feedback like this. It was truly our pleasure to get the opportunity to host you into our Home2 Suites Orlando South Park. Many of our guests enjoy our convenience to the Orange County Convention Center and the Orlando International Airport. Other guests enjoy our peaceful location away from the congestion but convenient to Universal, SeaWorld and Disney. When your travels bring you back to Orlando, we look forward to seeing you again!

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from AGM on 9 Jan 2024
Dear Sherry, We are always pleased to receive feedback from our guests in relation to their stay with us, andwe are so delighted with your rating – thank you very much. We are glad that you loved our accommodations. We cant wait to host you again.

4/10 Poor

Sanish

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 14 nights in Dec 2023
Response from GSM on 8 Jan 2024
Dear Mr Sanish,We are very sorry to hear that you were disappointed with your stay at our hotel. Our aim is to provide a clean, comfortable and pleasant place to stay, and we sincerely apologize that our hospitality and attention to details left something to be desired on this occasion, please let us know the issues that you experience so we can improve and work on it to offer you a better service.

2/10 Terrible

Xiaohua

Stayed 4 nights in Dec 2023
Response from GSM on 8 Jan 2024
Dear Mr Xiaohua,We are very sorry to hear that you were so disappointed with your stay at our hotel. Our aim is to provide a clean, comfortable and pleasant place to stay, and we sincerely apologize that our hospitality and attention to details left something to be desired on this occasion. please let us know which were the issues that you experienced so in that way we can improve and offer to you and exceptional service on your next stay.

10/10 Excellent

Raquel

Travelled with family
Very good hotel
The hotel is fantastic, value for money is worth it. clean facilities, large room with small kitchen, clean bathrooms, good coffee service. My family and I loved the experience, I definitely recommend it
Stayed 3 nights in Dec 2023
Response from GSM on 6 Jan 2024
Dear Raquel,Your amazing review is why we work so hard for our guest. We are thrilled to hear about your recent visit to our Home2 Suites Orlando South Park. Many of our guests enjoy our convenience to the Orange County Convention Center and the Orlando International Airport. Other guests enjoy our peaceful location away from the congestion but convenient to Universal, SeaWorld and Disney. When your travels bring you back to Orlando, we look forward to seeing you again!

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from GSM on 6 Jan 2024
Dear Vanessa,We are so happy that you decided to choose Home2 Suites as your temporary Home away from Home. We are thrilled to hear about your recent visit and your amazing rating. Many of our guests enjoy our convenience to the Orange County Convention Center and the Orlando International Airport. Other guests enjoy our peaceful location away from the congestion but convenient to Universal, SeaWorld and Disney. When your travels bring you back to Orlando, we look forward to seeing you again!

10/10 Excellent

Jorge, Elgin

Liked: Amenities
Stayed 3 nights in Dec 2023
Response from GSM on 6 Jan 2024
Dear Jorge,Thank you so much for taking the time to rate your stay at our Home2 Suites Orlando South Park, we are so glad to know you enjoyed your stay, many of our guests enjoy our convenience to the Orange County Convention Center and the Orlando International Airport. Other guests enjoy our peaceful location away from the congestion but convenient to Universal, SeaWorld and Disney. When your travels bring you back to Orlando, we look forward to seeing you again.

8/10 Good

René

Travelled with family
Liked: Amenities
EV charging stations wasn’t working.
Stayed 2 nights in Dec 2023
Response from GSM on 29 Dec 2023
Dear Rene, We thank you for your much-valued feedback. We apologize profusely for the inconvenience you faced due to the AV charging station. We hope you decide to give us another try if you are in the Orlando area again.

10/10 Excellent

David

Stayed 3 nights in Dec 2023
Response from GSM on 26 Dec 2023
Thank you so much for choosing our Home2 Suites Orlando South Park. We are thrilled to know how much you enjoyed your visit. Many of our guests enjoy our convenience to the Orange County Convention Center and the Orlando International Airport. Other guests enjoy our peaceful location away from the congestion but convenient to Universal, SeaWorld and Disney. When your travels bring you back to Orlando, we look forward to seeing you again soon!

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from GSM on 19 Dec 2023
Hello Ms. Sherry,Thank you for your stellar rating and review. We’re extremely delighted to learn that you had agreat stay and loved the overall experience.

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GSM on 16 Dec 2023
Dear Maria,We are so happy to see how much you enjoyed your stay We can't wait to get the opportunity to host you. again.

6/10 Okay

ELIZABETH

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from AGM on 16 Dec 2023
Dear Elizabeth, My name is Sierra, I am the AGM here at Home2 Suites Orlando South Park. I wanted to personally reach out in regard to your most recent stay at Home2 Suites Orlando. We are so sorry to hear that you were disappointed with your stay. Are you able to detail the issues you experienced? We want more than anything to resolve these issues and make things right. I look forward to speaking with you soon.

10/10 Excellent

Rigoberto

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Weekend stay
The Staff was very friendly and helpful. The room was very clean. The breakfast was nothing out of this world but was available and coffee was actually good.
Stayed 3 nights in Nov 2023
Response from AGM on 4 Dec 2023
Dear Rigoberto, It was pleasure hosting you on your most recent trip to Orlando. Thank you for choosing us.

8/10 Good

Marina

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023
Response from AGM on 29 Nov 2023
Dear Marina, Thank you for choosing Home2 Suites Orlando South Park. We appreciate you for staying.

10/10 Excellent

Todd, Riverview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and it was clean
Stayed 1 night in Nov 2023
Response from AGM on 20 Nov 2023
Dear Todd, Thank you for your stellar rating and review. It truly means a lot to have our customers sharetheir positive experiences, especially during this time. Our team has worked hard to ensure thatall health and safety concerns of our guests are met. We’d love to welcome you back again nexttime when you visit the area.

10/10 Excellent

jerrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was upbeat, and friendly! The room was comfortable, and clean. Checkout and checkin was easy/fast. Breakfast was good and fresh, they offer something for everyone. (My kids are very picky eaters, but liked the breakfast choices). We definitely enjoyed our stay
Stayed 1 night in Nov 2023
Response from GSM on 13 Nov 2023
Dear Jarrell, Thank you for your stellar rating and review. It truly means a lot to have our customers share their positive experiences, especially during this time. Our team has worked hard to ensure that all health and safety concerns of our guests are met. We’d love to welcome you back again next time when you visit the area!

10/10 Excellent

prajakta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was very clean! I had very peaceful stay. Highly recommended for short stay!
Stayed 1 night in Nov 2023
Response from GSM on 13 Nov 2023
Dear Prajakta, Thank you for your stellar rating and review. It truly means a lot to have our customers share their positive experiences, especially during this time. Our team has worked hard to ensure that all health and safety concerns of our guests are met. We’d love to welcome you back again next time when you visit the area!

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were great to include the free breakfast and staff was very helpful. The Hotels location was excellent as it made everything close enough to walk to or a short drive to get there. Will be returning for sure.
Stayed 2 nights in Nov 2023
Response from GSM on 13 Nov 2023
Dear Manuel, Thank you for your stellar rating and review. It truly means a lot to have our customers share their positive experiences, especially during this time. Our team has worked hard to ensure that all health and safety concerns of our guests are met. We’d love to welcome you back again next time when you visit the area!

10/10 Excellent

Jannel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with kitchen, dishwasher, flatware, and comfortable beds. Hot breakfast was what you'd expect to find at a Hilton but overall good for the price of your stay.
Stayed 2 nights in Nov 2023
Response from GSM on 7 Nov 2023
Dear Jannel, Thank you for your stellar rating and review. It truly means a lot to have our customers share their positive experiences, especially during this time. Our team has worked hard to ensure that all health and safety concerns of our guests are met. We’d love to welcome you back again next time when you visit the area!

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have never left a review for anywhere I have stayed but this place was excellent and would defintely stay again. 3 beds, a pull out couch and still plenty of room in there. It was clean and the security was top notch! Of course the breakfast included was a huge plus.
Stayed 4 nights in Oct 2023
Response from AGM on 1 Nov 2023
Dear Ashley, Thank you for your stellar rating and review. It truly means a lot to have our customers sharetheir positive experiences, especially during this time. Our team has worked hard to ensure thatall health and safety concerns of our guests are met. We’d love to welcome you back again nexttime when you visit the area!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay!!!!
More than pleased with our stay! Rooms were super clean, beds and pillows comfy also. Staff was beyond nice and helpful. Will stay again!
Stayed 3 nights in Oct 2023
Response from AGM on 1 Nov 2023
Dear Robert, Thank you for your stellar rating and review. It truly means a lot to have our customers sharetheir positive experiences, especially during this time. Our team has worked hard to ensure thatall health and safety concerns of our guests are met. We’d love to welcome you back again nexttime when you visit the area!

10/10 Excellent

Chelsea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that our large family could be in one room and the kids thought the bunk beds were cool!
Stayed 1 night in Oct 2023
Response from AGM on 30 Oct 2023
Dear Chelsea,Thank you for your stellar rating and review. It truly means a lot to have our customers sharetheir positive experiences, especially during this time. Our team has worked hard to ensure thatall health and safety concerns of our guests are met. We’d love to welcome you back again nexttime when you visit the area!

10/10 Excellent

Guillermina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Sep 2023
Response from AGM on 16 Oct 2023
Dear Guillermina, Thank you for your stellar rating and review. It truly means a lot to have our customers sharetheir positive experiences, especially during this time. Our team has worked hard to ensure thatall health and safety concerns of our guests are met. We’d love to welcome you back again nexttime when you visit the area.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from AGM on 27 Sept 2023
Dear Maria, Thank you for choosing Home2 Suites.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from AGM on 22 Sept 2023
Dear Aaron, Thank you for your stellar rating and review. It truly means a lot to have our customers sharetheir positive experiences, especially during this time. Our team has worked hard to ensure thatall health and safety concerns of our guests are met. We’d love to welcome you back again nexttime when you visit the area!