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"We stay at the hotel once a year as a treat. It’s such a unique and friendly hotel with fantastic staff. It’s a very old hotel but they keep it updated but somethings like not having walk in showers might put some off as the shower is a curtain around the bath but that just adds to the charm for us. Chester is a lovely place to visit and the hotel is in a great location. "

"Great location in the center of Chester. Fantastic area and great location. Hotel was great too."

"Easy check in very comfortable room"

" We had the most wonderful weekend getaway, beautiful location on the canal! From the moment we arrived, everything was perfect. The bed was incredibly comfortable, and the facilities were first-class. I enjoyed a truly blissful spa treatment that left me feeling completely refreshed. Breakfast, included in our stay, offered an impressive variety of options — all fresh, delicious, and beautifully presented 😋. Our evening meal was equally outstanding, with exceptional flavours and attentive service. Highly recommend for a relaxing and luxurious escape weekend away! "

"Lovely hotel, everything we needed in the room, staff were lovely indeed. Room 202 not recommended to those disturbed by noise - generator / fan close by."

"The Vines restaurant is excellent in all aspects, food and service makes the experience really special. "

"We enjoyed our stay at the hotel. The bed and beddings were comfortable and clean and the bathroom was well provisioned (we particularly liked the shower). We only stayed one night but had a really restful time. The hotel also offers an excellent baggage storage service which we loved as we could store our heavy luggage while we explored the beautiful town of Chester."

"Stayed many times in this hotel always enjoy my stay rooms nice and clean , beds comfy .and staff friendly . Close to Chester and its shops etc. Good value especially with pool facilities but tending to look a bit dated now ."

"Chester is a fantastic city to visit especially with the children. Lots to see and do. We dod a family trail and learnt do much. The hotel was a great base, just across the road is a park and ride bus service that took you straight to the centre snd easy to pick up back to the hotel. Great to have the pool and restaurant service too the breakfast certainly filled us up for our days out. "