Ousby Hotels

"Helpful, friendly, efficient staff Room clean and well equipped with toiletries Good choice at breakfast "

"The accommodation, the staff and the location."

"Warm and spacious comfortable room, helpful staff, pleasant ambience, conveniently situated."

"Our first time at lakes and what a lovely hotel and great staff what work there , I Cannot remember the name of the therapist from the spa who gave me a facial & massage she was the tonic I needed thank you.we couldn’t fault the hotel from start to finish thank you all , and the chef on barbecue how impressive "

"Wonderful hotel - lovely attention to detail with treats in the bedroom - lovely friendly staff "

"A great family runs this place. A very warm welcome and an enjoyable stay"

"Beautiful old Manor House, main area and particularly the day room were snug and cosy. Room had all the facilities required. Lovely white fluffy towels and clean linen. Pillows very hard (but that is preference). Majority of staff pleasant. Food excellent. SPA a bit tired in places but thoroughly enjoyed the afternoon and the massage was lovely. Would book again. "

"wexare regular visitors to Carlisle and always stay at the ibis, its central spotless and the staff are fantastic"

"Great staff warm welcome and lovley comfortable room with a balcony "