Venice Hotel Guide - Palazzo Grassi hotels in Venice, Italy.

"Great location close to the Boat transportation, and you can get there driving! Very new and clean hotel! "

"Good"

"Rooms were lovely, we got a free upgrade which was a bonus. Rooms were clean and well equipped for our two night stay. Location was good, canal front and there is a public transport stop right at the hotel. Bar staff were hit and miss - Bengali barman was wonderful!! Staff at reception were helpful and relatively knowledgeable (we were told cash only for Gondola ride, however, this is not the case). We didn’t eat at the hotel so could not comment on food. Overall we really enjoyed our two night stay here. "

"The staff was excellent The room was very clean Hotel is recommended "

"Breakfast was good. Staff is pleasant and helpful. Location was excellent but room was noisy due to restaurants and people around. Most importantly, the whole hotel requires renovation -1) old and dirty carpet, 2)stale air and poor ventilation, 3) room aircon was not functional, 4)bathroom plumbing is poor (does not flush properly even though it flushes), 5) the hotel room was above restaurents so I get abundant free cooked fish aroma every night. The deal breaker was the aircon. The room was stuffy because the air vent was blowing humid stale air. I tried opening the room window and found mosquitoes in the room in addition to the restaurent food smell.I complained to the staff about the aircon and was told they would send someone to look at it but that did not happen and neither was it fixed. Toilet seat was not aligned with toilet bowl and bathroom fllor tile was cracked and not fixed."

"hotel was perfect for our 1 night stay to explore Venice. the room was nice and clean, breakfast had lots of choice including a waffle station which we took full advantage of! Venice is only a 10 min walk to get into the heart of it and explore. all in all was a perfect base for the night for what we needed and would defo recommend. its also the penultimate stop on the water bus stops (blue line) so you get to almost get a full tour around Venice too (about 80-90mins from airport) "

"The hotel is classified as a 4 star, but not the standard rooms. It is clean, but the bathroom really needs updating. They still use the 80’s hairdryer with a hose… Breakfast was really nice. Best location to all attractions. "

"Staff were all fabulous the only thing that let this place down was the worn out decor,we stayed there a few times in the past 7 years but this time it was really noticeable peeling faded wall paper very worn chipped furniture, bath that you had to stand in the toilet to get in !!!! Bath didn’t work no plugs in sink or bath . Bedding changed every day and housekeeping was very good "

"Wonderful breakfast. Hotel with a lot of personality. I was disappointed that the “spa” facility required additional fees for guests. Gym is very small but has the basics. Convenient location."