Pale Hotels

"Great place to stay whilst exploring North Wales. Food was excellent and service fantastic, room cosy. Wouldn’t hesitate to return or recommend. "

"Excellent breakfast. Hotel is a little dated but in my opinion this added to its charm. This was my first stay, I will certainly stay again "

"Room wasn’t what we expected for the price. Really needs some modernising. Unfortunately parking can be abit tricky and the hotel don’t have any reserved spots which ended up leaving us nowhere to park one day. "

"We didn't use the Spa or have any meals there so we can't comment on that. But the welcome at check-in was great and the room was excellent. We did have a drink in the bar where the service was excellent and very friendly. Overall we had a lovely stay."

"Nicely refurbished hotel, excellent food and breakfast. Not sure I like the self service check in, not that it didn’t work, it did but just prefer the personal touch for a hotel striving for the boutique feel. Overall a nice stay and friendly staff. They missed cleaning the room one day which was disappointing."

"Freshly cooked hot breakfast and free continental breakfast. Room was good size but can do with a makeover such as window and furniture "

"Good food, clean room however No hot water in the rooms after 18.00Hrs. No heaters working in the bedrooms."

"The room was clean and very compact, it lacked appeal but had most of the amenities you would want at this price. There is no interaction with staff at all as self check in, the heating wasn’t on although the radiator in the hall was hot, one curtain hardly covered the window, my room,2, was at the front of the property so people leaving the pub were talking loudly at 11.30/12pm and then again at 1am which woke me up, the shower was good, the wash basin so tiny you couldn’t get the tiny kettle under the spout to fill it. It is what it is for the price "

"It's was an experience we wanted, to stay in a castle. The Ruthin Castle has a ton of history. It's a bit run down but I guess that could be the charm. The bathroom was beautiful, the rooms (bedroom and living room) were large. Overall, the place seemed quiet and dark. There is not a lot to do in Ruthin. The staff was nice and the room was clean."