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Self check in was complicated , if u call and speak English they hang up on you !! Reception opens for a couple of hrs only , breakfast attendant was extremely rude , name is bead and breakfast which should be replaced as the breakfast is not automatic , you need to pay in addition which was never clear ?!
said
Stayed 1 night in Jul 2023
Response from La reception on 10 Aug 2023
Hello Said,We have taken note of your rating following your stay in our hotel.We regret that our services did not meet your expectations.In the future, do not hesitate to send us your comments. We attach great importance to customer reviews, which allow us to constantly improve our quality.Hoping to see you again soon in our hotel.
There is no one to check you in and I think they have bed bugs
Yaritza
Stayed 1 night in Jul 2023
Response from La reception on 10 Aug 2023
Hello Yaritza,We have taken note of your rating following your stay in our hotel.We regret that our services did not meet your expectations.In the future, do not hesitate to send us your comments. We attach great importance to customer reviews, which allow us to constantly improve our quality.Hoping to see you again soon in our hotel.
I called from the airport to get an airport transfer because they said online that they offered. But when I called, a lady answered and told me she didnāt speak English and hung up without giving me a chance to ask in French. I called again and she didnāt answer me. So we got a taxi to the hotel. I asked if we could get a transfer to the airport tomorrow and she didnāt want to help and just starred at me. She was by far the rudest person we have met on our trip. Good luck staying here
Scammers. Took 3 payments and was constantly told my card did not accept payment but was double then triple charged. Room was a mess as we got in and the curtains had mould all over. Shower had no pressure and hot water was limited.
We needed a hotel close to the airport, so naturally we came to hotels.com to book, We foudn this hotel to be reasonable and have decent reviews. DO NOT STAY HERE! The room was dirty, it looked as though they rented it out by the hour. The sink did not have hand soap. We were there for less than 10 hours and each came out with tons of bug bites. Upon arriving back to the US I had to go to urgent care to get them treated because I had so many. My friend who I traveled with also had a bunch of bug bites. We would have been better off sleeping at the airport. Also- they don't have any overnight front desk assistance. They literally pull a gate down and you're left to fend for yourself. We left as early as we could to go wait at the airport and the housekeeper on our floor was dressed in a night gown (I'm not over exaggerating or being funny- a literal nightgown...We saw housekeepers upon check-in dressed in a uniform). I knew at that moment that I should have never stepped foot in this place.
Chanel
Stayed 1 night in Sep 2019
6/10 Okay
Verified traveller
Business traveller
27 Aug 2019
Liked: Cleanliness, staff & service
Nice clean basic accommodation with a reasonable continental breakfast let down by the poor air conditioning. I specifically chose this hotel because it is advertised with aircon. There is just a small vent in the room which is connected to the hotelās cooling system which is totally inadequate and the temperature cannot be controlled from the room. My room was too hot all night long and I slept badly both nights of my stay. To advertise this hotel as having air conditioning is very misleading!
Some satellite tv wouldnāt go amiss either as the basic French tv channels are DIRE!
Hotel was not clean and shower drain was clogged so could not drain and flooded entire bathroom. Also someone had punched a hole into wall and never been fixed. Beds were very hard and no air or fans to cool room.
The property is very close to the airport. That's about it. It's dirty, it smells like cigarette smoke, it's right next to a dance club, and it's loud. I felt unsafe staying there and felt like everything in the room was dirty. There was a big stain on my pillow, and the smell of cigarette smoke was very disgusting.
The hotel was a good location for the airport, but the car park was not secure & a lots of noise from near by club with a lot of people hanging around the area . You felt a little unsafe .
There was a hair on my clean towel, the room smelled of smoke, there were cigarette burns, in the table and floor, and the bed was highly uncomfortable. I didnāt want to sleep for the few hours I was there because it didnāt feel clean. Would not recommend.
Hotel was fine. Although a staff member knocked really hard several time in the morning because steam from the bathroom was coming out the door. I had to come out naked and open the door because he would stop knocking, not being from this country and a woman traveling alone I was a bit scared. I found it very rude and the room was freezing since there is no heater. I donāt think anyone likes to be pulled out of the shower naked and feel exposed. Even after he saw I was undressed and soaked he continued like it was normal to pull someone out in that condition.
Hotel was bed and breakfast, clean hotel, 24 hour access and clean rooms.
Hotel was not near to the main Eiffel tower as i first thought, as i went by only one review i guess.
Reception staff not speaking English was a big issue in communicating.
Grill restaurant and Mcdonalds takeaway only walking distance, apart from that the hotel and surroundings very quiet.
We arrived at the hotel at 8 AM after an overnight flight into Orly airport. We specifically book this room so that we could check in around 8 AM rest for a few hours take a shower and leave at noon. We rented the room for the night before and check out time was noon the next day paren the day we arrive) when we arrive the person at the front desk said that we could not get a room since we were arriving in the morning and said we could only get a room if we arrive before midnight. After objecting to this and insisting that we should have our room he check the list saw our name and finally gave us the room when we book the room we specifically indicated in our booking that we we would be arriving the following morning at 8 AM
This hotel is budget hotel, so good for overnight sleep before heading to early flight at Orly airport. if you come late at night or early morning you have to check in using a machine. the doors keys are digital number that will allow you to access the parking, the main door, your room door and the WIFI.
it is clean but room has minimum things. very good price in comparison with others around.
Spent the night here before departing on an a.m. flight to Orly. It is very basic; definitely no frills here. Having said that, the two twin beds were quite comfortable, thought very close together. Room was reasonably clean and quiet. McDonalds and a couple restaurants in walking distance.Wifi (free) was very good. Everything else here is extra $$- the breakfast was 6 euro, and sort of meh. You can get better at the airport. The 6 euro apiece for shuttle was a surprise to me; we ended up taking a cab TO the hotel the day we arrived because we never saw a shuttle. Note; it makes the French cab driver mad when they get a short fare like that and are expecting to take you into the center of Paris. (!)
The carpetĀ“s floor was very unclean. The bathroom without soap dispenser (only at the shower). Just one towel (the big one); Without clock. Just one pillow at the bed (the bed was OK). Just the internet connecction works fine.
very rude staff, the lady at the desk when we arrived was sooooooo rude, i cant find words to explain that. shuttle to the airport should be free like other hotels.
Besides that room was excellent, clean, comfortable beds. Hotel is close to the airport. No soaps in the bathroom
Confirmed with front desk worker in the evening that the first shuttle would be there at 5:30am, but it didn't show and the next shuttle was late so I ended up missing my flight, which made for an expensive day. If you have an early flight, arrange for a taxi!
Politiche pessime
Per un imprevisto ho chiesto dopo aver pagato di poter spostare la data di arrivo e malgrado sul sito c era disponibilitĆ non me lo hanno concesso obbligandomi a fare un altra prenotazione non da loro logicamente e naturalmente senza essere rimborsato