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MAYAB Playa - 5Th. Ave

3.0 star property
Hotel with a nearby private beach, steps from Playa del Carmen Main Beach

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Photo gallery for MAYAB Playa - 5Th. Ave

Relax by the ocean with a view of the city from our rooftop pool area, featuring a rectangular pool and comfortable lounge seating.
Enjoy al fresco dining and barbecuing on this outdoor patio with a table, chairs, and grill.
Relax in a stylish room with a comfortable bed, large window, and flat-screen TV.
Relax at SOUNDSET Beach Club, where a unique heart-shaped structure meets the shore.
Stroll through the corridor lined with potted plants and doors leading to a bright outdoor view.

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

View all photos for Comfort Studio Suite, 1 King Bed

Comfort Studio Suite, 1 King Bed

Comfort Studio Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Ceiling fan
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite, 1 Queen Bed

Panoramic Studio Suite, 1 Queen Bed

Panoramic Studio Suite, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Ceiling fan
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Down duvet
Separate bedroom
Ceiling fan
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

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About the area

Map
5Ta Avenida Esquina con Calle 2 Norte, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Playa del Carmen Maritime Terminal - 5 min walk - 0.5 km
  • Playacar Beach - 5 min walk - 0.5 km
  • Mamitas Beach - 13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Karen's Restaurant - ‬1 min walk
  • ‪La Vagabunda Centro - ‬2 min walk
  • ‪Hard Rock Cafe Playa del Carmen - ‬2 min walk
  • ‪Burger Playa - ‬3 min walk

About this property

MAYAB Playa - 5Th. Ave

Hotel near Quinta Avenida
Close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, MAYAB Playa - 5Th. Ave provides amenities such as 5 beach bars. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Express check-out and express check-in
Room features
All guestrooms are individually furnished, and have comforts such as air conditioning, as well as amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with showers
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and freezers

Languages

English, Italian, Spanish

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BALAM Playa - 15 Th. Ave

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  • Breakfast included
  • Pet-friendly
  • Free WiFi
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BALAM Playa - 15 Th. Ave

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 10 per day)
  • Street parking available

Food and drink

  • 5 beach bars

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Direct access to a private beach

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Freezer
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: MXN 10 per day (10 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

MAYAB Playa - 5Th. Ave Hotel
Hotel Castillo Del Mar 5Th. Ave
MAYAB Playa - 5Th. Ave Playa del Carmen
MAYAB Playa - 5Th. Ave Hotel Playa del Carmen

Frequently asked questions

Is MAYAB Playa - 5Th. Ave pet-friendly?

No, pets are not allowed at this property.

What time is check-in at MAYAB Playa - 5Th. Ave?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at MAYAB Playa - 5Th. Ave?

Checkout is at noon.

Where is MAYAB Playa - 5Th. Ave located?

Located in Downtown Playa del Carmen, this hotel is steps away from Quinta Avenida and Playa del Carmen Main Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 5 minutes.

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MAYAB Playa - 5Th. Ave Reviews

Reviews

6.8
Rating 10 - Excellent. 23 out of 76 reviews
Rating 8 - Good. 15 out of 76 reviews
Rating 6 - Okay. 18 out of 76 reviews
Rating 4 - Poor. 6 out of 76 reviews
Rating 2 - Terrible. 14 out of 76 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Michael A.

Liked: Cleanliness
Location, location, location! Price, price, price! Air conditioner and WiFi worked fine. Never saw the private beach that was advertised.
Stayed 4 nights in Jun 2025

4/10 Poor

Arturo

Liked: Staff & service
Disliked: Property conditions & facilities
it is close to everything and very convenient
Stayed 1 night in Jan 2025

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Easily accessible and trustworthy. Staff was very friendly and helpful. Only cold water in the shower, but that's perfect for the hot weather. I would come back here :)
Stayed 7 nights in Mar 2025

2/10 Terrible

Marysol

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Expensive , old and dirty
Stayed 1 night in Feb 2025

10/10 Excellent

Judy

It was a decent place for that price. Literally close to everything I loved everything about stay. Shower head was amazing. Bathroom sink needs fixing but overall I will deff book again. Excellent location for those who don’t drive access to everything tours, beaches FOOD. Amazing.
Stayed 5 nights in Jan 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Location is great, if you like it loud no problem for me I can sleep through anything. The staff was pretty good one block from the beach.
Stayed 3 nights in Nov 2023

2/10 Terrible

KAREN

I could find this place earlier when i arrived and ended up purchasing another room.
Stayed 2 nights in Apr 2024

10/10 Excellent

arlette

Liked: Cleanliness, staff & service, property conditions & facilities
Agradable
Stayed 1 night in Aug 2024

4/10 Poor

Pablo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

4/10 Poor

Gemma

Liked: Staff & service
Disliked: Cleanliness
Great location. AC in room is awesome. Nice receptionists. Room is gross. Sheets and towels have stains. Terrible shower head and pressure in shower. Dripping from rain.
Stayed 2 nights in Oct 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Amenities
Nothing
Stayed 2 nights in Nov 2024

2/10 Terrible

Sage & Alahh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. The only bonus was the closeness to the beach. Difficult to find. Not as described.
Stayed 2 nights in Apr 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Way over priced for condition of room

Old run down. Bed was horrible. Was supposed to be a panoramic view. Only one glass door to street. Loud music every night until 1:30 am. Rooms are directly over bars with loud music. Did have AC and hot water.
Stayed 5 nights in Apr 2024

6/10 Okay

Zoltan

Disliked: Property conditions & facilities

Panoramic? Down 5th Avenue maybe... but NO seaview

Panoramic Studio, it was supposed to be, with a partial seaview, but there was no seaview to speak of, unless you count seeing what you suspect is the sea between some leaves of trees in the distance? I'm also not sure why they were called Studios, as there was just a fridge freezer, a bed and a wardrobe/cupboard, but even the bedside tables were ripped out ... so nothing to sit on like a chair or sofa, even on the balcony ...
Stayed 3 nights in Nov 2024

10/10 Excellent

Raja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right on 5th avenue. Entrance is on 2nd st North, pretty close to 5th Avenue. Balcony faces 5th avenue and is pretty loud late into the night. If sound bothers you, you should reconsider. wifi is pretty good speed. Room is small but comfortable for 2. AC worked well, staff is friendly. Easy to get in and get out. Nothing fancy about this place but budget friendly and all the dining options available to you on 5th Ave.
Stayed 4 nights in Nov 2023

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What was advertised in the pictures is not what we got. We got a dirty, dingy, smelly. Tiny room. Beds super hard, towels super dingy and old. We had to convince the attendant to give us new ones. The walls were super dirty, tiles in the bathroom falling off. Faucets and sink had left over toothpaste and soap from the previous renter. We do own we were not aware of it being situated in the middle of 5th ave—smack in the middle of the busy strip. We were totally taken advantage of at 150 per night, boy was it a pig sty. For 160 per night we rented a room at the Hyatt in Merida for our next part of our trip. Terrible place Mayab hotel. Disgusting.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ana Mailin Leal

Stayed 3 nights in Dec 2024

2/10 Terrible

Sofia

Disliked: Cleanliness, staff & service, property conditions & facilities
Fatal el trato del “personal”, llegamos el día de nuestro check in y la persona de recepción nunca llegó, nos tuvieron esperando 1 hora y media y jamás llegaron, tuvimos que buscar otro hotel, fatal y cero recomendado
Stayed 1 night in May 2025

2/10 Terrible

Espiridion

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No es lo que ofrecen en la app las fotos no reflejan la realidad
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gusto por q no hay estacionamiento....todo lo demás excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Aleks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias

Todo muy bien con el hotel. Limpieza + amabilidad tal como lo muestra las fotos y descripción
Stayed 5 nights in Apr 2025

8/10 Good

isabel

Liked: Cleanliness, amenities, property conditions & facilities
El lugar está agradable es muy tranquilo, la habitación bien la alberca en la azotea linda, solo q la recepción no te saben decir bien lo q especifica o te ofrecen por la aplicación, estacionamiento difícil de conseguir, nunca supiero decirme del club de playa q mencionan, pero con la alberca y camastros en la azotea mas q perfecto, y por el precio q pagas recomendable
Stayed 1 night in Apr 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrico
Stayed 1 night in Apr 2025

8/10 Good

María De Lourdes

Liked: Staff & service, property conditions & facilities
La atención de las personas de recepción es muy buena. La limpieza deja que desear.
Stayed 6 nights in Mar 2025