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Paradisus Playa del Carmen La Perla- Adults Only /All Inclusive

Photo gallery for Paradisus Playa del Carmen La Perla- Adults Only /All Inclusive

Primary image
Beach nearby, white sand, beach umbrellas, beach towels
Beach nearby, white sand, beach umbrellas, beach towels
Beach nearby, white sand, beach umbrellas, beach towels
4 outdoor pools, pool umbrellas

Overview of Paradisus Playa del Carmen La Perla- Adults Only /All Inclusive

VIP Access
UNESCO Sustainable Travel Pledge

Paradisus Playa del Carmen La Perla- Adults Only /All Inclusive

5.0 star property

4.3/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationPunta Esmeralda Beach6 min walk
  • Popular LocationPlaya 8812 min walk
  • Popular LocationGuadalupe Church19 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)48 min drive

Room options

About this area

Playa del Carmen

Paradisus Playa del Carmen La Perla- Adults Only /All Inclusive is located in Luis Donaldo Colosio, a neighbourhood in Playa del Carmen, and is near theme parks and on the waterfront. Quinta Avenida and Quinta Alegría Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Río Secreto. Xcaret Eco Theme Park and Xplor Theme Park are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.

What's nearby

  • Punta Esmeralda Beach - 6 min walk
  • Playa 88 - 12 min walk
  • Guadalupe Church - 19 min walk
  • Grand Coral Golf Riviera Maya - 6 min drive
  • Mamitas Beach - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

About this property

Paradisus Playa del Carmen La Perla- Adults Only /All Inclusive

5-star luxury property in the heart of Luis Donaldo Colosio
A free breakfast buffet, 4 swim-up bars and a beach bar are just a few of the amenities provided at Paradisus Playa del Carmen La Perla- Adults Only /All Inclusive. This property is a great place to bask in the sun with a white sand beach, beach umbrellas and beach towels. Indulge in a body scrub, a massage and a body treatment at YHI Spa, the on-site spa. Be sure to enjoy a meal at any of the 14 on-site restaurants. Yoga classes and Pilates classes are offered at the health club; other things to do include snorkelling. In addition to shopping on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools with 4 swim-up bars and pool umbrellas
  • Free self-parking
  • Massage treatment rooms, luggage storage and ATM/banking services
  • Concierge services, coffee/tea in the lobby and a porter/bellboy
  • Guest reviews speak well of the breakfast and helpful staff
Room features
All 394 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as furnished balconies and Laptop workspace. Guests reviews give good marks for the size rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM–11 AM
  • 14 restaurants and 1 coffee shop/cafe
  • 4 swim-up bars, 16 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 4 outdoor pools
  • Aerobics classes
  • Farming classes
  • Fitness centre
  • Full-service spa
  • Pilates classes
  • Sauna
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Yoga classes

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (25000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Pool umbrellas

Spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-width doorways

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch smart TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service

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Policies

Check-in

86% of travellers were happy with check-in
Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Paradisus Perla All Adult All Inclusive
Paradisus Playa del Carmen La Perla All Adult All Inclusive
Paradisus Playa Carmen Perla All Adult/All Inclusive
Paradisus Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adult/All
Paradisus Perla Adult/All
Paradisus Playa del Carmen La Perla All Adult/All Inclusive
Paradisus Playa Carmen Perla Adults /All Inclusive
Paradisus Playa del Carmen La Perla All Adult/All Inclusive

Frequently asked questions

Does Paradisus Playa del Carmen La Perla- Adults Only /All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

How much does it cost to stay at ?

As of 29 Sept 2022, prices found for a 1-night stay for 2 adults at on 6 Oct 2022 start from €468.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Paradisus Playa del Carmen La Perla- Adults Only /All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Paradisus Playa del Carmen La Perla- Adults Only /All Inclusive?

Self-parking is free at this property.

What time is check-in at Paradisus Playa del Carmen La Perla- Adults Only /All Inclusive?

Check-in is from 3 PM - midnight.

What time is check-out at Paradisus Playa del Carmen La Perla- Adults Only /All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Paradisus Playa del Carmen La Perla- Adults Only /All Inclusive?

Yes, the property is all-inclusive. Activities include bartending classes, cooking classes, water fitness classes and more.

Where is Paradisus Playa del Carmen La Perla- Adults Only /All Inclusive located?

Offering direct access to the beach, this Luis Donaldo Colosio property is within 2 mi (3 km) of Quinta Avenida, Mamitas Beach and Quinta Alegría Shopping Mall. Río Secreto and Xplor Theme Park are also within 9 mi (15 km).

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 604 out of 1002 reviews
5 - Excellent 60%
Rating 4 - Good. 235 out of 1002 reviews
4 - Good 23%
Rating 3 - Okay. 81 out of 1002 reviews
3 - Okay 8%
Rating 2 - Poor. 45 out of 1002 reviews
2 - Poor 4%
Rating 1 - Terrible. 37 out of 1002 reviews
1 - Terrible 4%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Natalia
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an over all excellent experience. The only thing that they lacked was organization with our reservation because the room we paid for was not available the day we arrived.
Stayed 3 nights in Sep 2022

4/5 Good

Juan, Bogotá
Liked: Cleanliness, staff & service
bueno, la verdad tenía una expectativa mas alta del hotel, ya que estaba entre los mejores calificados; pero no fue tan así. Un detalle menor pero significativo, no había cerveza Corona. Tal vez el hotel no estaba muy lleno y por eso la oferta gastronómica no era muy alta en los bufetes y adicional me pareció que había muchas cosas con costo adicional. La atención en la playa no me pareció lo mejor y estaba sucia por el sargazo. No estuvo mal, pero esperaba mas
Stayed 6 nights in Sep 2022

5/5 Excellent

Molly
Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything!! it was fantastic!!
Stayed 5 nights in Sep 2022

5/5 Excellent

Orest
Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice and pleasant stay
Stayed 7 nights in Sep 2022

4/5 Good

Lena, Bethesda
Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The food was pretty good almost at every restaurant including buffet. Two bars on adult side also had a very good martini and other drinks. The beach was neglected, nobody clean hotel beach from tons of seaweeds when public beach nearby was cleaned every day. The beach towel policy is ridiculous, only one towel/card per person allowed, if towel kiosk is closed you have to carry wet towels to your room, so next day you can exchange it for a fresh towel. Not 5star resort policy!
Stayed 7 nights in Aug 2022

5/5 Excellent

Iris V
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is just incredible. I felt like I was treated like royalty!
Stayed 5 nights in Aug 2022

5/5 Excellent

evan
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treat ypu like royalty.
Stayed 5 nights in Aug 2022

4/5 Good

Danielle
Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was over amazing! Staff was exceptional and accommodating. The only negative was it was hard to find our way around. The app was really hard to use so it was hard to make dinner reservations. We didn’t know we had to make reservations so we ended up with late dinners.
Stayed 5 nights in Aug 2022