Cozumel Hotel Guide - Playa El Cielo hotels in Cozumel, Mexico.

"Xcaret was an experience. the property is massive and even if you're planning to partake in all of the all-fun-inclusive park activities, you should take a day to explore the hotel's property. Because there are so many employees, there were some crossed wires with "

"It was our first time at Cozumel Hotel & Resort. We enjoyed the cleanliness, atmosphere, friendly people, and the food! We would come back again!"

"Catalonia Riviera Maya can be a good option if you’re visiting Quintana Roo on a budget, but there are a few things to keep in mind before booking. First, there isn’t a traditional beach—just a small bay where you can swim. It’s still enjoyable, but it may not meet expectations if you’re looking for long sandy stretches. Restaurant reservations are quite limited. For example, during our 9-night stay, we were only able to book 4 dinners. You can try going to the restaurants around 6 PM to check for last-minute availability (often around 9 PM), but it’s not guaranteed. Also, meals are restricted to one appetizer, one main course, and one dessert per person. Rooms are decent if you book a deluxe option, though they could definitely use some renovations. The resort grounds are well-maintained, and most of the staff are friendly, though we did encounter a few less welcoming interactions. Food overall is average—definitely edible, but not a highlight of the stay. On the positive side, the spa and gym facilities are excellent. The Italian restaurant stood out with great service, especially from Alejandra and Lucas. Overall: A decent budget-friendly resort with some trade-offs, especially in dining and beach quality."

"Clean"

"Beautiful grounds and lots of wildlife. Food at the buffets was hit and miss. Steakhouse restaurant was great! Some staff were very polite and helpful, and some seemed like the guests just being there was a burden. Sargassum had made its way past the barrier a couple days into our stay, but the staff worked hard for a few days to get the beach area cleaned."

"Un súper hotel"

"Its definitely time for a face-lift. Very little beer & liquor selection. Bartenders only doing whiskey or tequila shots. Excuses were to busy to do special shots or drinks. Not enough chairs and umbrellas on beach. The only inside bar smelled like urine. Desserts were terrible. Cheesecake was literally a cake with a piece of cheesecake in it. I was thankful that we could have access to the dream resort. Great food and atmosphere"

"The service and hospitality was unmatched! Love the vibes here "

"Great beach, nice staff, comfy bedding. Will visit again."