Cancun Hotel Guide - Plaza Caracol Mall hotels in Cancun, Mexico.

"They only have sheets in the bed and are not very clean sheets. One towel per person. No phone in yhe room. The only thing worth it, is the food and drinks, both were excellent. Micaela in reception was great. Also the personnel in yhe restaurants. Its definitely a 2 starts hotel. "

"Every worker does %110 to keep you happy! I loved every single one of the activities they have like yoga, beach/pool volleyball, silent party, etc… bartenders, cooks every single one of them are the nicest people I’ve ever met. "

"Yes, secure and practical "

"It was a nice resort. Staff was friendly, food was fine, gym was clean and not crowded. Overall a good experience. "

"The grounds and staff were so pleasant, and our view and access to the ocean was wonderful. We Will be happy to return next time we plan a trip to Cancun!"

"This hotel was incredible! The staff was so kind and helpful, the food was delicious, and the pool and ocean were excellent. We had no problems making reservations for dinner and booked an excursion through them. There was a variety of food for the adults and my pickier son. The swim-up bars were super cool and the drinks were delicious. I highly recommend this resort and will be back!"

"The bed was dirty. There was still hair in the shower from previos guess "

"Very nice property that did not seem packed or overflowing with tourists/guests. Good things come in small packages."

"Staff was great always helpful and cleaning everything. Food was very good lots of choices. "