Puerto de la Cruz Hotel Guide - Plaza del Charco hotels in Puerto de la Cruz, Spain.

"Fantastic stay, obviously the views are breath taking (Teide covered in snow on one side, the ocean on the other side!) but the hotel itself is also run to a high standard, with every single member of staff we interacted with being incredibly helpful, accommodating and kind."

"Amazing view from the balcony, we can hear the waves even on the 10th floor. The room was spacious and clean"

"The hotel commands a stunning position overlooking Puerto de la Cruz and if you choose an Ocean View room you will get both, a wonderful sight to wake up to. We ate in one of the hotels restaurants and the food was outstanding. The hotel staff were extremely helpful and friendly and we hope to return one day.. "

"Alexander was very courteous and expedite managing an error at the property and turned to a very positive experience thank to his effort to support and manage the mistake .Just applaud and appreciate his desire to help and support and extra mile effort to solve the situation and he did. We returned thanks to him ."

"Yes."

"Excellent location with a great staff."

"Kanan (I’ve hopefully have that correct as she deserves recognition) was amazing. we we’re put in a terrible situation with the villa we had booked, in that it was inhabitable, awful. We urgently had to find somewhere quickly as the company were not helping resolve the issue. She was welcoming calm & very kind. Rooms couldn’t have been any cleaner "

"The best tropical destination yet. We felt really safe and cared for."

"Staff were courteous and helpful. Loved the indoor trees and the pool area"