Holiday Homes in Policeman's Creek Boardwalk

"The room was unacceptable, not private and had high traffic walking past the small window. I asked to be upgraded (discovered later that I was entitled to a vip upgrade that was not honoured). Hotel refused then asked for $80 per night extra to move to a different room. Unacceptably poor customer service and I will never book here again. "

"Rooms were nice and clean. Hot tub was great. Staff was pleasant and helpful. "

"Awesome option for when in Banff. Not on the Main Street which is great when you want some quiet and actual nature. Their restaurant was also amazing. "

"Very nice basic accommodation, close to everything"

"This is a top notch hotel. Highly recommend this hotel. "

"Spotlessly clean, loved the hot pools and the complimentary tea, coffee and cocoa on demand. The service and staff were wonderful; they even found a pencil and sharpener for my daughter so she could do her homework. My youngest was a little disappointed there was no true swimming pool, but the rest of us didn't mind. The view from the hot pools is spectacular. They also provide free bus passes, which we appreciated so we could avoid trying to find parking downtown. We will stay here again on our next trip to Banff."

"Only stayed for one night and it was ok. Breakfast didn’t open till 8, which was a little late if you wanted to be at the hill early. No place to buy water on the grounds, only vending machines that were completely out of water. Other than that it was pretty good for the price."

"hot tub is a bit small. "

"Family friendly. Nice to have a large kitchen area that was well equipped "