Search Log Cabins Banff

"The staff was amazing from check in to check out. The room was very clean and as displayed in the photos. "

"Room was well maintained, staff was very courteous and location is amazing "

"Overall, we had a wonderful experience at The Otter Hotel. The staff were friendly, welcoming, and helpful throughout our stay, which really set the tone from the moment we arrived. Our mountainside room had gorgeous views, and the hot tub area was a highlight. It’s well maintained, clean, and the mountain backdrop makes it feel extra special after a day of exploring Banff. The on-site restaurant has great reviews and looked fantastic, but the hours were a bit limited during our stay, so we unfortunately didn’t get a chance to enjoy it. The hotel’s location is at the end of Banff Ave, about a 1 km walk to the downtown area, however guests are provided with a complimentary 3-day bus pass, which is extremely convenient. Route 1, the main route along Banff Avenue, stops right outside the hotel, making it easy to get around without a car. We would absolutely recommend The Otter Hotel and would happily stay here again."

"Great visit. Loved the hot tubs after a long day. Already planning our next trip. Room were awesome staf very friendly and helpful"

"The front desk staff really went above and beyond . We loved the room and the fireplace that you could set the timer too. The amenities also made it feel like a luxurious stay. It was also a great location downtown and had two options for the ski bus. "

"The room was huge! 30% larger than a standard room with two double beds. The beds were very comfortable as well."

"The room was spotless and the staff were a pleasure to deal with. Loved the quietness of the buildings. A bit of a ways to town, but other than that, it was a perfect stay. "

"Amazing Hotel! We will be back. From the views, the fireplace, and the room were comfy and well-appointed. "

"Clean rooms, just a little bit out of the city which was great for the mountain views. And the hot tubs, pool and sauna was amazing."