Puerto Calero Hotel Guide - Hotels with Pool in Puerto Calero, Yaiza

"How this is rated 5 star, I will never know. Rooms are average, food is sub prime. The worst are the staff who are really not friendly and so begrudging to have to help you out."

"The Welcome Pleasant and efficient, with a welcome glass of fizz! The Food Plentiful Varied - great choice at breakfast and dinner. Themed food at dinner - Sunday night had English roast options - roast potatoes and Yorkshire puddings! Very good service in Atlantic Restaurant - Juan Pedro is excellent and his work ethic is second to none I have seen in hotels Second smaller pool very pleasant with sun loungers which can be moved as needed Things to note: Lack of plug sockets - only 2 free in our room Wi-Fi in the Atlantic restaurant very poor and in some places no reception Safe extra 3euros per night - not sure that is warranted for a 4* hotel Main pool is very regimented and sun loungers like ‘sardines’ Walls are thin and noise travels No green or herbal tea in rooms. When asked at reception young lady didn’t know. And yet there was an abundance of options at breakfast! Late check out guests is €45 for an extra three hours check out. We were provided with a courtesy room for 30 minutes to freshen up which was very adequate. Overall a great location, clean rooms, excellent service and good quality food"

"Great place to stay in Lanzarote! Spacious and luminous junior suite, comfortable bed, renovated bathroom, nice terrace. Very clean and well maintained. Good breakfast and dinner. Friendly staff. We really enjoyed our stay here. Really recommended! "

"From the moment I entered it the folks behind the desk were very helpful and courteous.ln particular Geronimo was very helpful but indeed all the staff did everything they could to make my stay pleasant and enjoyable. The buffet breakfast was excellent and the room were cleaned daily. I would highly recommend THB Flora"

"Everything was ok. The building could use an upgrade but everything was cleaned a lot. The staff could have been more friendly, except for one guy at reception 2 who was friendly and helpful. "

"I had originally mistakenly booked a twin room and before the holiday, I emailed the hotel to request a change to a double bed room. Upon arrival, during check in, we were “upgraded” to a fantastic, ground floor apartment facing the sea. Great shower, kitchen and the bed could have fitted 4 people! Being on the forefront of the headland, we did feel the wind more but on the days when the sun came out, it was all worth it. Pool bar staff were great and the food very reasonable priced. Good job!"

"Not the cleanest, floor wasn’t cleaned in room before we arrived. Bin in kitchen was dirty Bedding changed twice during 7 night stay No microwave or oven in kitchenette only a dirty kettle and hob which I didn’t use 1 washing machine and 1 tumble dryer located on site Breakfast nice Spacious rooms Comfortable bed Pools nice"

"Great location and services. Some slightly dated rooms is the only reason I can see this is the price it is. Great value for money. "

"Clean room, food choice wasn’t great, spa is an extra add on. Great facial and massage "