Orlando Hotel Guide - Reunion Resort Golf Course hotels in Orlando, United States of America.

"Our stay at this property was disappointing. While the location seemed convenient, the room was not very clean — dusty surfaces and stained bedding made our first impression poor. The staff were polite but slow to respond to requests, and basic amenities like fresh towels and laundry service took multiple reminders. It didn’t feel very family-friendly either, as the surrounding area was noisy late into the night and the common spaces weren’t well-maintained. Overall, not worth the price — better options nearby offer cleaner rooms and more attentive service."

"Zero complaints. The condo was far beyond my expectations. It was spotless and had all needed essentials. The resort itself was beautiful and the water park was excellent and never crowded or loud. Entire resort was very clean. The pools were huge and free of any trash, extremely clean. Seriously have zero complaints. Absolutely will be back."

"This is one of our favorite properties and it did not disappoint. The check in process (Deborah) was less than enthused about being there and it showed. Could use a little help in customer service."

"It was nice to have a private home & pool. But 1 particular bed (in master bedroom) wobbled (almost like about to break), squeaky and too hard. The breakfast included was a MUST and dealbreaker, & we were so disappointed to see cheap quality eggs (if it were even real eggs), nasty plastic tasting & looking “sausage” and a loaf of bread to toast on your own. The coffee was not good and only other drink was orange juice. Lastly, workers seemed too young, immature and not professional at all. "

"w"

"My only complaint is that one of the bigger barbecues did not work and we could of used it. There was another but small for the house size. And the golf simulator and some of the video games did not work and we really did use all the amenities offered. Overall we were very comfortable and had a great time."

"I will never book through ACO again. We have stayed in homes from Encore before and have always had a great experience. But it seems, ACO Vacation homes do not properly upkeep their homes. Rooms and bedding were dirty and had stains on the pillow cases and sheets. All the light switches were sticky for some reason. Broken furniture such as an ottoman found upstairs. Most TVs in the rooms had no connection. Blinds were missing on many of the windows. Dining room seats and table were dirty. Multiple ceiling stains found throughout the house. Found what we hope was chocolate on one of the remotes since we found chocolate wrappers in one of the top dresser drawers. Next time will make sure we are dealing with Encore direct."

"Recommend"

"Ivan at checkin was wonderful but the house had issues from the start. the entire pool deck wasn't cleaned, goggles floating in hot tub, crushed fruity pebbles, cigar and cigarettes butts on the ground and previous renters left heat on in spa/pool so pool was 103 degrees. Multiple calls to get resolution but nothing. Then pool guy came the next day and skimmed it but had to add chlorine and said we couldn't use it now for 2 hours. wasn't able to enjoy pool at all due to temp, BBQ was broken, fire pits didn't work, hair in shower drain, one of the fridges didn't not cool more than luke warm, arcade room had 4 games, only 1 worked. Saw that house is for sale so seems seller is just trying to make a few bucks on it while it sells. Management was supposed to call me to work out a refund/credit but it's been 2 days since check out and nothing. Do not reccommend at all. "