Lexington Hotel Guide - Richmond Peddler's Mall hotels in Lexington, United States of America.

"The staff is rude, and even after you book through the app. You get there and it's dirty and staff rude. Requested an additional 100 bucks. I canceled my reservation and made a new one that was much more suitable"

"I rarely leave negative reviews, but my experience at this hotel was terrible . While the room itself was fine, the management, specifically Cheryl made the stay terrible. Meanwhile the rest of the staff was super helpful and great. The manager was unprofessional and condescending from the moment we interacted. However, the real issue was during checkout. I was falsely accused of smoking in the room and told it "smelled like cigarettes." As a non-smoker, I found this accusation insulting and clearly just a reason to keep the fifty dollar security deposit and extra fees. Despite my emphasis that nobody had smoked, the manager was dismissive, rude, and refused to have a civil conversation about it. overall the location is decent, but I won't stay somewhere where guests are treated like criminals and harassed by management. Save your money and go somewhere where the management actually respects their guests."

"We always like Hampton Inn "

"Excellent area, great customer service, breakfast was great every morning, no issues with WiFi. I do wish we had an option to log in to our own live-streaming tv providers, but other than that no issues. We’ve already booked another stay at the same hotel. "

"Everything was excellent "

"The room was very clean and the room temperature was easy to adjust. The breakfast was good."

"Very clean. We had to travel a few weeks after first visit and stayed here again."

"Great service."

"Beautiful old building but has not been maintained as well as it could have been. Has lots of potential, but will require significant expense. Breakfast was very basic. I would like to see them put more into it, but then the price would have to be increased."