Bahia Principe hotels in Riviera Maya, Mexico

"Everything super clean. Kids club should make an effort to keep the kids busy and parents free, there are several rules and they call you whenever something is off with the kids, we couldn't enjoy a (well paid) spa moment because we had our phone buzzing. In general the staff is kind, but they approach their rules without context making things more complicated/frustrating than they supposed to be. The app is a disaster."

"Place is 100/10!!! From the food, the staff, the pools and how clean the place is I am speechless! We are definitely going to go again! "

"Pros: The resort overall was beautiful and the room was great - very comfortable, updated and clean. We really enjoyed the swim up room. The beach was beautiful and spacious though we weren’t able to snorkel because the water was either red (sargassum) or murky due to the wind. The food was decent and there were so many choices, though everyday the menu was exactly the same. The pools were great - colonial was busier than white sands so if you wanted chairs at colonial you needed to get them by 8am or so. I loved how spacious the resort was, and enjoyed having to walk to get around. Cons: my son got gastroenteritis and was aggressively vomiting so I had to call the in-house physician. The rest of us had typical GI discomfort that was manageable. The music room equipment (guitars, piano, drums) in the Junior Club was all broken, which was a shame - if it can’t be maintained, there’s no point in having it. Don’t even think about relying on the golf carts if you need to be somewhere on time - even though I requested one well in advance at check out, it never came, so we had to drag our bags across the resort to make it to our airport transfer on time. Overall, it was a nice resort, but we won’t be returning. "

"Ask about the picture package so you don’t miss out on memories before you get out to the park"

"Occidental Xcaret is an absolutely stunning resort! From the moment we arrived, we were blown away by how beautifully the property is woven into the surrounding jungle, it truly feels like you’re stepping into another world. Waking up to lush greenery and wildlife all around made the experience so unique and unforgettable. Monkeys visited our balcony every day and it was AMAZING! 😍 The staff went above and beyond to make our stay special, always warm, welcoming, and attentive. Our room was spacious, spotless, and incredibly comfortable, perfect for relaxing after a day of exploring. We had such an incredible vacation and are already dreaming about coming back. This place is pure magic! We will definitely be returning! "

"Fantastic week at Dreams. Rooms were spacious, clean and well stocked. Rooms service was quick and staff were so kind and attentive. We particularly enjoyed the non stop fun and activities from sun up to sun down. The activities team was so much fun! À la carte breakfast lunch and dinner without the need for reservations was a huge bonus! Will definitely go back again. "

"Great hotel! Food and drinks were excellent. Staff and hotel amenities amazing. Great place to relax and enjoy a nice vacation. "

"Excellent service, adequate food, friendly staff, plenty of activities for guests. Rooms are OK but we found beds to be a little hard. "

"This is our third time visiting the Catalonia Royal Tulum. It’s excellent all around. The staff is professional and attentive. The food is awesome, and the rooms and physical facility are well serviced/maintained. It has one of the nicest beaches in Mexico. If you really want to relax and eliminate all sources of stress, go to the Catalonia Royal Tulum."