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Reviews of Abbey Hotel Roscommon

4 out of 5
Abbey Hotel Roscommon
Galway Road, Roscommon

Reviews

9.0

Wonderful

Rating 10 - Excellent. 162 out of 278 reviews" "
Rating 8 - Good. 85 out of 278 reviews" "
Rating 6 - Okay. 19 out of 278 reviews" "
Rating 4 - Poor. 9 out of 278 reviews" "
Rating 2 - Terrible. 3 out of 278 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Orla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
V good food
Stayed 2 nights in Mar 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful as were the grounds surrounding it. We were greeted by Sean, the formal ambassador of the hotel (Can't really call him a bellman as he was so much more) He directed us to many areas for leisurely walks around and beyond this beautiful property, took pictures of us and just entertained us with his charm. Rooms were so large especially by European standards. Impeccable! Loved every minute.
Stayed 1 night in Mar 2024

8/10 Good

Raza

Stayed 2 nights in Jan 2024

6/10 Okay

Wendy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Extremely disappointing
Our third time at The Abbey Hotel. Our first time was in 2022 and it was just so charming we extended our stay to 7 nights. The lounge, meals and staff were wonderful as was our king bed room . Later on the same trip we met up with our children and returned to the Abbey which we were given a dingy room in need of refurbishing and felt a bit embarrassed as we told our adult children how wonderful it was. Last night was our 3rd stay and what a disappointment. I enquired if there were any king rooms available, mentioned we were return customers and I was told we were “already situated in a single-double room and all king rooms were occupied.” Okay… we dined in the extremely cozy bar, which we love and the food as always was very good. However the hotel room needed some attention. The pillows were flat and hard, towels thin and small and the furniture was in poor condition, dirty and stained. Completely unacceptable and easily ratified. Staff at the breakfast room were stoical. I mentioned our issues and very very poor night’s sleep to reception, who was apologetic and offered us an upgrade if we returned. Basically we have paid for 3 nights in unacceptable accommodations, which resemble a 2.5-3 star room rather than a 4 star which we paid. We are very saddened by this as we do love the location and personal touches of the hotel. We are very loyal clients and creatures of habit. We desperately wanted the Abbey Hotel to be a return place. Unfortunately the loyalty only ran one way
Stayed 1 night in Jan 2024

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location, hotel a bit dated and bar service was poor
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Cindi

Stayed 1 night in Aug 2023

8/10 Good

Suk Han Abby

Liked: Cleanliness, staff & service, room comfort
Lovely hotel
Nice place and friendly staff, we have wonderful times there
Stayed 1 night in Dec 2023

10/10 Excellent

Pavlos

Stayed 1 night in Jan 2024

10/10 Excellent

Nadja, Forest Park

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was very good, across the board, better than some of the flashier hotels in good locations in Dublin. It is tastefully decorated, and the dining experience is good. We loved the atmosphere in the pub/dining area. Local people seem to go there for a night out, and that's a good sign and we enjoyed participating -- some nice conversations.
Stayed 2 nights in Dec 2023

10/10 Excellent

niall

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little known treasure
Outstanding. Little known treasure
Stayed 1 night in Dec 2023

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friend catch up.
Beautiful hotel right in the heart of the town. People friendly and welcoming at all times. Will stay here again.
Stayed 3 nights in Nov 2023

10/10 Excellent

C

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2023

8/10 Good

Margaret

Stayed 1 night in Nov 2023

10/10 Excellent

Patrick

Travelled with family
Lounge areas nice fire Warm atmosphere
Stayed 2 nights in Nov 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant centrally located hotel
Pleasant stay. Hotel is old-style and decor a bit dated but has character. Rooms are spacious and hotel has all the amenities - bar, leisure centre etc. Breakfast overlooks the lovely Abbey out back. Staff was personable and friendly. Pricey for this time of year out-of-season for a solo traveller but same as every other property in Ireland with the current circumstances unfortunately and breakfast was included which is better than most. Good central location in the country for a stopover.
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Food was ridiculously overpriced and not very nice. Staff werent overly pleasant.
Stayed 2 nights in Oct 2023

8/10 Good

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

David

Stayed 2 nights in Oct 2023

8/10 Good

Diane

Stayed 2 nights in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely place!
We found the Abbey Hotel Roscommon online and booked a three day break but when we got there it was just so relaxing, homely and an exquisite setting. Although the lift was out of order when we arrived for a few hours, we soon forgot about that and thoroughly enjoyed every minute. Thoroughly recommend it.
Stayed 3 nights in Oct 2023
Response from Front Desk Team on 18 Oct 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future

10/10 Excellent

john, Fort Worth

Liked: Property conditions & facilities
Abbey hotel was a pleasant surprise. Walking through through the ruins and experiencing the history of the area was a life experience. It is definitely worth going out of you way to stay there
Stayed 1 night in Oct 2023
Response from Front Desk Team on 18 Oct 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future

8/10 Good

Patrick

Stayed 1 night in Oct 2023
Response from Front Desk Team on 18 Oct 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel in wonderful surroundings. Clean and breakfast is lovely with views of the ruins.
Stayed 2 nights in Sep 2023
Response from Front Desk Team on 18 Oct 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Front Desk team on 18 Oct 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future

10/10 Excellent

WENDY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice quiet hotel. A nice break in our trip to relax a little. Comfortable beds and a bath tub which I so enjoyed. There breakfast was really good as well.
Stayed 2 nights in Sep 2023
Response from Front Desk Team on 18 Oct 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to train and town. Excellent staff and everything very clean. Lovely hotel.
Stayed 2 nights in Sep 2023
Response from Front Desk team on 18 Oct 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming manor house with restaurant and bar. Everyone was warm, friendly and helpful. The room was quiet and clean and history surrounded the entire establishment.
Stayed 5 nights in Sep 2023
Response from Front Desk Team on 18 Oct 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
We had a lovely time , very comfortable warm hotel. Very nice breakfast. Staff especially in the bar very attentive and lovely. My one criticism is the bar menu, very miminalistic. Would we stay there again definitely.
Stayed 2 nights in Sep 2023
Response from Front Desk Team on 18 Oct 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future

8/10 Good

Bernie

Stayed 2 nights in Sep 2023
Response from Front Desk Team on 18 Oct 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front Desk Team on 20 Sept 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower pressure was weak. No top bed sheet. No face cloths.
Stayed 4 nights in Sep 2023
Response from Front Desk Team on 20 Sept 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future.

10/10 Excellent

Asa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice a spacious rooms. Nice dining room. Very friendly staff.
Stayed 5 nights in Aug 2023
Response from Front Desk Team on 20 Sept 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A one-of-a-kind experience, with charming, spacious room decorated with beautiful antique furniture. Walking the beautifully landscaped grounds with it ruins of a monastery dating back to the 1200s was a memorable experience. The food was superb and the staff top notch.
Stayed 1 night in Sep 2023
Response from Front Desk Team on 20 Sept 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future.

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Front Desk Team on 20 Sept 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future.

10/10 Excellent

Shelaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just back from 4 nights here as a family of 4 We had a great time pool facilities were amazing and food was delicious. Would definitely recommend
Stayed 4 nights in Aug 2023
Response from Front Desk Team on 20 Sept 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Front Desk Team on 20 Sept 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future.

4/10 Poor

John F

Travelled with family
Liked: Cleanliness
Extremely Disappointed wheelchair user
I booked 2 rooms at the Abbey Hotel for 5 nights for my elderly parents and my disabled wife who is in a wheelchair. I rang the Hotel 5 to 6 weeks before our stay to make sure everything was in order regarding wheelchair accessible room for my wife and was assured everything was ok. Upon arrival went to check in and given room when we went up to the room it was not accessible and I returned to reception where I was told there had been a mistake and the accessible room would be ready the next morning and that we would have to stay in the allocated room for the night and would be moved the next day as early as possible. So we spent the night in an unsuitable room having to take my wife up and down several times to use the disabled toilet in the lobby. The next day our room wasn’t ready until 14.45 which meant we had to spend most of that day waiting to change to a suitable room. The rest of our stay was ok but the first 2 days were extremely disappointing and stressful and at no point were we offered any discount on our stay although it was the hotel’s fault we were not even a complimentary meal which I thought would have been the least they could do
Stayed 5 nights in Aug 2023
Response from Front Desk Team on 20 Sept 2023
Thank you for your feedback about your recent stay with us. We apologize for the inconvenience caused during your stay, We hope to have the pleasure of welcoming you back again in the near future.

10/10 Excellent

Clara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great from the moment we arrived and the room was fabulous.
Stayed 2 nights in Aug 2023
Response from Front Desk Team on 20 Sept 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future.

10/10 Excellent

Julie, Dover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Jul 2023
Response from Front Desk Team on 20 Sept 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future.

10/10 Excellent

Sof

Stayed 2 nights in Aug 2023
Response from Front Desk Team on 20 Sept 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future.

10/10 Excellent

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Front Desk Team on 20 Sept 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future.

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property - would stay again
Stayed 1 night in May 2023
Response from Front Desk Team on 20 Sept 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future.

8/10 Good

Amanda

Stayed 1 night in Jul 2023
Response from Front Desk Team on 20 Sept 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future.

10/10 Excellent

Cahal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Front Desk Team on 20 Sept 2023
Thank you for your feedback about your recent stay with us. We hope to have the pleasure of welcoming you back again in the near future.

10/10 Excellent

perpetua

Stayed 3 nights in Jul 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff accomadated our unplanned extended stay even when there seemed to be no availability
Stayed 1 night in Jul 2023

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Claire

Liked: Cleanliness
Stayed 2 nights in Jul 2023

10/10 Excellent

Sherilyn, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone at the hotel were very nice. Very close to the city center. Breakfast was hearty. Room was clean and quiet.
Stayed 2 nights in Jun 2023