Surabaya Hotel Guide - Rumah Sakit Umum Daerah Dr. Soetomo hotels in Surabaya, Indonesia.

"Pleasant and relaxing stay, helpful and friendly staff, breakfast was ok, room and bathroom not as spacious but good enough and toiletries provided. Beside the mall and nearby restaurants"

"Thank you front desk Maya for outstanding customer service. "

"Staff friendly and very helpful "

"Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now."

"In the middle of nowhere "

"Great location"

"Friendly staff and close to amenities. Rooms are clean and comfy beddings"

"Breakfast was amazing! This hotel was a lovely retreat from the busy city. I appreciated the serenity 😌"

"Great Hotel and Friendly Staff!"

"Good location"

"After staying at another Neo hotel recently, i was disappointed with this property. The room is pretty run down, definitely in need of an update. The toilet seat was broken. There was this internittent pumping sound every 45 secs or so, coming from the rooftop or an adjacent room, it was annoying but not bad enough that i couldn't fall asleep. It did however had good hot water flow. The staff were friendly. The area was really quiet."

"Check first before booking include breakfast or not,make sure okay"

"Location to many shopping areas & eateries, staffs are friendly, room is very new and clean "

"loud music until midnight, front desk called wrongly for unpaid drinks for different customer, noisy neighbor"

"Great location. Staff were friendly and helpful."

"I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next...

"Nice wine bar restaurant with good food. Very quiet rooms. Comfortable bed with lovely soft pillows."

"Average room. Staff were friendly."

" The room was very small, with no closet space and no drawers. Thin walls, you could hear people in the next room. They required you to leave your passport at the front desk, which seemed wrong."

"Easy checking in - kind & helpful staff - ok breakfast - good location. Nice views / good stop over - slightly modern theme and not too dates hotel - recommend "