The hotel’s facilities were nice and clean and the personnel continually were cleaning the common areas, where it was obligatory (fortunately!) the use of masks. They all were nice, corteous and always willing to help.
To avoid any potential infections, at the restaurant, one can’t serve his own food, this is done by the personnel of the restaurant and the use of masks is, theoretically obligatory, but we did spot a couple of people wearing nothing. For the restaurant, there were shifts but even though, sometimes we had to wait to be able to reduce the amount of people standing in line to get to the buffet. The food served in the buffet was tasty, but unfortunately there is no variety, so all meals are pretty much the same everyday.
The children’s area looked nice, we only passed it by it, because it was not only full, but nobody was observing any distancing upon waiting to use the zipline or the slides.
We had a couple of small issues, which we were not very happy with: in our room we were given a tiny soap bar, which after two days was over, and no replenishment was done at all, we had to use the soap we brought. Also, nobody explains that if you’d like towels for the pool, you need to give a 10euro deposit per towel or that you have to pay a deposit to get the control remote of the tv in the room.
In summary, it was a very good stay and a recommendable place to have vacation even in these crazy times
Be Live Family Palmeiras Village All-Inclusive - All Inclusive
A verified traveller stayed at Be Live Family Palmeiras Village All-Inclusive - All Inclusive
Posted 10 months ago