Sonesta Hotel hotels in Southeast Florida, Florida

"Great airport for a delay flight or just got there late"

"They now charge you 26 dollars for valet parking for no reason when you can park your own car. They also charged me $150 deposit for one night, come on. Stayed there twice and both times the AC doesn't work. They manually control it on their end so no matter what temp you set it will never work."

"BUENAS INSTALACIONES, PERO FALTA DE DESAYUNO Y AGUA EN LA HABITACION"

"SAFETY ISSUE; I stayed here one night, my neighbors were having a dispute of some sort, I called the front desk and notified them of the issue. Security went to the room and told them it was me who made the complaint. I over heard this and told the management that this was a serious violation of my security so we changed rooms. However, the neighbors saw me change rooms and continued to harrass my elderly mother while pretending to be security to gain access. After hearing this I made a complaint once again and had to be moved a third time. Serious violation of security. Very serious."

"Great"

"So we stood there for one night and than ended up adding an extra one with this hotel. We didn’t think it would be an issue and we figured we would be allowed to stay in the same room considering we are the “in house guest” and that is suppose to take priority. When I went to the front desk to book it for another night I was informed that somebody reserved that room so we had to pack all our stuff up and switch rooms which was very inconvenient. I understand things happen, however as someone who use to work in a hotel myself, whoever is staying in house is SUPPOSE to have top priority because we are the paying customer. It was just very tedious because we had to up and move everything. And ontop of that, the AC in BOTH rooms we were in were barely working. It was hot in the room the whole time we were there. Definitely wouldn’t stay here again because of these inconveniences."

"Yes"

"Great hotel !! "

"Very nice "