Sugito Hotels

"Modern amenities, helpful and kind staff, nice onsen "

"For some reason they had a hard time locating my reservation so the automated system did not work. They were able to manually check me in"

"I like that this hotel is near to the JR Otsuka Station. Makes it a whole lot easier to travel anywhere. There are nearby Lawson and Family Mart for quick konbini runs as well. Overall, would love to be back!"

"great"

"Clean room, nice location, and the staff is very helpful. "

"Lovely hotel in a good location close to Ikebukuro station, and with a 7-Eleven attached. Only complaint is that we were given one key card between three of us and when we lost it on the last day they charged us £15 for a new one."

"It was beautiful. Staff was friendly and helpful. Walking distance from the train gave us plenty of choices to see and do in Tokyo."

"This hotel has a great location minutes away from the JR lime train station. There are several convenience stores within a few blocks. Our bed was comfortable. The room is very small. Limited walking space and storage for luggage is under the bed. We did mot like the paid for breakfast option. It is ramen from the next door restaurant. It is good ramen we just do not want to eat it at 10am for breakfast time."

"Great hotel with nice lounge area with microwaveable food from vending machine (i didn't try any of it though), free (coffee/tea, soft) drink area. Helpful staf answered our questions. Behind the hotel was a 7-11 and a small park with cherry blossoms blooming since it was March. Very close to shopping and eating areas and Sunshine city, safe area. When you arrive, the front desk is located on the B1 floor and only stairs lead to it but, luckily, they have a step-free entrance but it needs a key. You have to call them on the intercom first but they will come up to meet you, just tell them you would like to use the elevator and they will lead the way, but that is not specifically said anywhere. Laundry: Had three coin washer/dryer units; Dryer isn't strong as the U.S. so probably need to run it 2+ times. I did find this hotel a bit far from the main station; Ikebukuro is a BUSY and HUGE station with many exits, so maybe have your luggage delivered to the hotel, if you have big suitcases. May be about 13-15 minutes to the Ikebukuro Station, also is a subway nearby. I didn't have any issues with the walk but I was with family that had a hard time walking, which made it a bit difficult. There is another hotel up the Street under the same company with similar sounding name, so make sure you have the correct name. Would recommend, if you don't mind walking a bit to the station. But close to airport pick-up bus stop."