Syston Hotels

"The hotel is great, just think the bar is understaffed and slow service. The hotel would benefit from an experienced bar staff. That said the staff are pleasant they just lack the bar training and experience. "

"Great stay for the 2026 EIHL playoff weekend. Good location, reasonable price and quiet room. What’s not to love?!"

"Breakfast good, staff helpful."

"Beautiful location in gorgeous grounds with fabulous views of Rutland Water. We had a junior "suite" (actually one room, not separate bedroom and living area) with balcony. It was clean, comfortable and spacious although could do with more lighting (the room was dark despite glorious sunny May weather). The lift wasn't working throughout our stay which didn't bother us but would be problematic for anyone with disabilities or mobility problems. We hated the way you have to step into a pitch black lobby to access the bedroom and the light on a sensor doesn't come on until you are half way across the lobby (take a torch). Same when leaving your bedroom to exit the hotel. Breakfast was very average, we felt, all self-service and feels mass produced, coffee machines producing indifferent "coffee" but no decaf option. We would stay again for the location, but for the price (around £350 per night) we felt there could be improvements"

"Premium hotel with good service and facilities. A proper luxury feel."

"Room clean and tidy good breakfast and friendly staff."

"Our usual stay In favourite park plaza. Never disappointed us :)"

"Nice clean and safe surroundings"

"The staff were absolutely excellent in every way and were the best thing about the hotel. Thanks to all the staff for being so helpful and so friendly. The breakfast was good in terms of choice and availability. The fruit could have been fresher. The bar area was great and offered great services and refreshments. Just a couple of small things re the room which explains why I didn’t give 5 stars. The pillows were very hard - we were a big party and had several rooms and everyone had that same feedback. Also my half of the bed was on a slope. The shower head was immovable so you have to wear a shower cap. However it was clean and the towels were changed daily. The parking wasn’t particularly easy. It’s great if you’re staying the weekend as there’s a fantastic rate at Nottingham station for that, but outside of that, navigating parking can be tricky."