Outdoor pool, open 9:00 AM to 6:30 PM, pool loungers
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Reviews of Haciendas IV

3.5 out of 5
Haciendas IV
Calle Dinamarca 7, San Eugenio Alto, Adeje, Santa Cruz de Tenerife

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 8 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 4 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

7.0/10

Cleanliness

6.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

LORNA

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024

4/10 Poor

Shane

Disliked: Cleanliness
Stayed 9 nights in Nov 2021

8/10 Good

Katie S.

Liked: Cleanliness
Quiet location
The property was spotless, and had everything I needed, the only thing I would say is it could do with freshening up as it was looking a bit tired in places I.e. the bathroom. Swimming pools could do with re painting too. The property is in a quiet location, perfect for a short break, quite hilly though and lots of steps, not much nearby you have to walk. Reception staff were really friendly though and it was really easy to get a taxi. Lovely sea views.
Stayed 4 nights in Feb 2020

10/10 Excellent

Teresa L.

Liked: Cleanliness
Will come back to stay again
Great renting I would choose for villa with own pool as I'm coming back over near the end of year with family members but loved the renting experience and staff very welcoming
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Amenities
Disliked: Cleanliness
apartment was clean. needs a bit of TLC. Was not impressed with the maid service. Had to beg them after 5 days for clean towels and bedding and after 8 days beg to get the room clean. The pools could do with a spruce up IE flaky paint on bottom and scum floating on the top. Not enough sunbeds for people. Overall enjoyed our stay did not spoil our holiday of 11 days over xmas. Nice touch was a bottle of Cava for xmas day delivered by management.
Stayed 11 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Sep 2019
Response from Haciendas on 3 Mar 2020
Thank you for your review. We look forward to welcome you again in the nearest future.

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The only plus points were the location and size of the 2 bed apartment. The communication was poor as we landed in the evening after 9pm and when we arrived at the apartment there was no one at the reception. We called the emergency number and no one picked up so we had to stay at another hotel that night. Also the apartment was swarming with ants everywhere in the kitchen, bathroom and hallway. This was due to the heat in the rooms and there was no air con and we were using portable cold blowers and this was not really proving effective because of the large size of the rooms. Also we had to call them to change over the towels and clean the room otherwise this would not have been done. Also the Wifi never worked and we spoke to reception and they said they were looking into it but this never got fixed. Overall poor communication, ants everywhere, WiFi not working and not good overall customer service.
Stayed 7 nights in Aug 2019
Response from Haciendas on 3 Mar 2020
We are sorry to hear you had a negative experience with us. We will look at the issues you have raised and take action so it does not happen again.

8/10 Good

Yaiza B

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Arnaud

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 7 nights in Jun 2021
Response from Haciendas IV Apartments on 21 Jun 2021
Thank you so much for your rating. We hope to see you back. Our best

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Bellissimo posto, personale accogliente. L'appartamento è spazioso con una vista splendida. Consigliato.
Stayed 7 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 10 nights in Jan 2020
Response from Haciendas on 3 Mar 2020
Thank you for your review. We look forward to welcoming you soon at Haciendas

8/10 Good

Tero

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2019
Response from Haciendas on 3 Mar 2020
Thank you for your review, we look forward to welcome you once again at Haciendas.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Haciendas IV
We were on familytrip. Hotel was nice and in walking distance from shopping mall (Siam Mall) and from the city. The neighborhood was quiet and friendly. Location was good and the hotels staff was friendly and helpfull.
Stayed 4 nights in Dec 2019
Response from Haciendas on 3 Mar 2020
Thank you for taking the time to review us online. We are happy to hear you had a pleasant stay with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Het uitzicht vanuit het balkon over de zee. We hadden late incheck kwamen om 01.00 aan. Er was geen duidelijke communicatie de nachtwaker wist niet waar de sleutel lag. Is uiteindelijk goed opgelost. Verder heerlijke vakantie gehad erg rustige omgeving.
Stayed 7 nights in Aug 2019
Response from Haciendas on 3 Mar 2020
Wir freuen uns, dass Sie trotz des anfänglichen Problems, den Schlüssel zu finden, einen angenehmen Aufenthalt bei uns hatten. Wir freuen uns, Sie bald begrüßen zu dürfen.