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Aparthotel

Neptuno Costadeje

3.0 star property
Aparthotel with 2 outdoor swimming pools, near Fañabé Beach

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Photo gallery for Neptuno Costadeje

Sun deck
Apartment, 2 Bedrooms | View from property
Superior Apartment, 1 Bedroom | Living area
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Living area

Superior Apartment, 1 Bedroom

Highlights

Balcony or patio
Private pool
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

Highlights

Balcony or patio
Private pool
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
2 bedrooms
Sofa bed
  • 66 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 4 Single Beds

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About the area

Map
Calle Cataluña nº3, Torviscas Centro, Adeje, Santa Cruz de Tenerife, 38670

What's nearby

  • Aqualand Costa Adeje - 14 min walk - 1.2 km
  • Fañabé Beach - 15 min walk - 1.3 km
  • Siam Park - 1 min drive - 2.3 km
  • Puerto Colon Marina - 2 min drive - 1.5 km
  • El Duque Beach - 4 min drive - 2.3 km

Getting around

  • Tenerife (TFS-Tenerife South) - 18 min drive

Restaurants

  • ‪Lobby Bar Iberostar Selection Sábila - ‬13 min walk
  • ‪Restaurante Sebastian - ‬19 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Bar Unique - ‬15 min walk
  • ‪Pekin Palace - ‬17 min walk

About this property

Neptuno Costadeje

Aparthotel with 2 outdoor swimming pools, near Fañabé Beach
Along with 2 outdoor pools, this aparthotel has a full-service spa and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site. Each apartment boasts a private pool and offers a kitchenette and a balcony. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a sofa bed and a fridge. Limited housekeeping is available.
Neptuno Costadeje offers 90 accommodations with private pools and espresso makers. Rooms open to balconies or patios. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils.

Bathrooms include a shower, bidets and hairdryers. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on weekdays only and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, German, Italian, Spanish

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools
  • Full-service spa
  • Massage
  • Pool loungers
  • Pool umbrellas
  • Private pool

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Parking on site (EUR 40 per week)

Family friendly

  • Children's pool
  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Balcony/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (weekdays only)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fishing nearby
  • Scooter/moped rentals nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 90 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 40.00 per week
  • In-room safe fee: EUR 16.25 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Residencial Neptuno Aparthotel Adeje
Residencial Neptuno Aparthotel
Residencial Neptuno Adeje
Residencial Neptuno
Neptuno Costadeje Aparthotel
Neptuno Aparthotel
Neptuno Costadeje Adeje
Neptuno Costadeje Aparthotel
Neptuno Costadeje Aparthotel Adeje

Frequently asked questions

Does Neptuno Costadeje have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Neptuno Costadeje pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neptuno Costadeje?

Self-parking is available for EUR 40.00 per week. There is free parking nearby.

What time is check-in at Neptuno Costadeje?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Neptuno Costadeje?

Checkout is at 11:00 AM.

Where is Neptuno Costadeje located?

Located in Costa Adeje, this spa aparthotel is within 1 mile (2 km) of Gran Sur Shopping Center, Fañabé Beach and Puerto Colon Marina. Siam Park is 1.5 mi (2.4 km) away.

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Neptuno Costadeje Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 73 out of 242 reviews
Rating 8 - Good. 112 out of 242 reviews
Rating 6 - Okay. 40 out of 242 reviews
Rating 4 - Poor. 14 out of 242 reviews
Rating 2 - Terrible. 3 out of 242 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Liked: Cleanliness, room comfort, communication

Great holiday

Our room was a side room and had a lovely sea view, the balcony was a good size to sit on and get the last rays of sun. The rooms were cleaned almost everyday and were nice and spacious. Would definitely stay here again. The staff were all friendly, and the pool staff were so accommodating.
Stayed 7 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, room comfort, communication

Bara brith

Couldn't fault it for what we wanted and the price would stay again.
Stayed 7 nights in Nov 2024

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities, communication
So gorgeous, lovely private feel
Stayed 6 nights in May 2024

8/10 Good

Hilda

Liked: Cleanliness, communication

Peaceful location.

Loved the peaceful location and surroundings. Pools were lovely as was the pool bar. Very close to large Mercadona and lovely walk to town and beaches. The uphill walk back was a challenge but kept us fit. The apartment was clean but very dated. Would need a new kitchen. Beds not very comfortable
Stayed 7 nights in Dec 2024

6/10 Okay

carla

Disliked: Property conditions & facilities
Dated, like a maze, out the way of everything.
Stayed 7 nights in Jan 2025

10/10 Excellent

Harpal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Value for money, very friendly staff, nice location, a bit of an incline to walk back but taxi cheap enough if need be.
Stayed 3 nights in Mar 2023

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love this property because it was remote enough that you don't hear noise of other tourists walking past. The apartment was lovely, large in space for 2 adults and 2 children. And the views of the balcony are to die for
Stayed 7 nights in Jun 2024

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic place to stay staff really helpful only problem is that its up a hill but dont be put off staying because of it taxi €5 nice and peaceful
Stayed 5 nights in Nov 2022

10/10 Excellent

Shelley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beach within walking distance , grocery store, bakery , bus stop nearby , restaurants nearby , but far enough away for evening privacy and quietness. Clean comfortable pleasant staff
Stayed 20 nights in Feb 2023

6/10 Okay

Jorge

Good area but very noisy
Stayed 7 nights in Nov 2023

10/10 Excellent

Kurt

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice people. Simon at the reception was very friendly!
Stayed 3 nights in Nov 2022

8/10 Good

Philip

Liked: Cleanliness, communication
On a steep hill 20 minutes walk from seafront, but local bus goes by. Also easy to get cabs. Reception staff are helpful.
Stayed 9 nights in Oct 2023

10/10 Excellent

Constantin

Liked: Cleanliness, room comfort, communication

Neptuno

Nice place, nice view, very nice peoples there.
Stayed 7 nights in Jun 2022

10/10 Excellent

ANGEL

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect service Thanks
Stayed 12 nights in Sep 2023

8/10 Good

Shayne

Liked: Room comfort, communication
Good value for money. My only complaint was the amount of cockroaches in the room. Had one crawl over my face and wake me up in the night. If your squeamish this hotel isn't for you
Stayed 7 nights in Apr 2024

8/10 Good

Danielle

Liked: Cleanliness, room comfort, communication
my stay was very nice and comfortable. the only things i would say is there was an annoying loud high pitched noise alot coming from the boiler in the kitchen and the gril on the microwave didnt work and smelt burning byt location was great and facilities i had a lovely massage by a lady in my apartment
Stayed 4 nights in Oct 2022

10/10 Excellent

Linda ANN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice big apt, well equipped kitchen, west facing balconies, small heated pool and large unheated pool, peaceful, lovely views. Only irritation was the flashing smoke detector light on bedroom ceiling which was hard to ignore at night. Walk back from beach was very steep, a shuttle bus would have been good

8/10 Good

Graham

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a quiet holiday spent with staff who really do try to make the stay enjoyable. Only a couple of niggles; a few (Irish women) ignored the non reservation policy on loungers and one woman took drinking glasses to the pool and promptly broke one but didn’t report it. I had to get lifeguard to get it cleared up. It would be nice if pool was opened earlier to benefit from the cooler sun hours.
Stayed 14 nights in Sep 2023

6/10 Okay

Aiste

Liked: Communication
Disliked: Cleanliness

Not the best

Booked a room with ocean or pool view. Didn't get either. Furniture in the room was very tired and sofa bed not really suitable for sleeping on. Also, walls are paper thin so you can hear every conversation your neighbours have + them walking in and out of their apartments. Pool/bar area was nice with reasonably priced drinks and food. Just a shame that both pools close at 5pm.
Stayed 6 nights in Mar 2024

4/10 Poor

Balraj

Disliked: Cleanliness, amenities
We booked sea view 2 bedroom apartment. The rooms had bad smell even after cleaning they still stink. The towels provided were of bad quality and ripped off threads coming out. Only liked the pool and bar area. Could have stayed a better place in the same amount of money. Do not recommend for families.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

True rating 7 not 8

Standard two single bed apartment with great view. But I am slightly disappointed with wifi; the wifi is only available around the pool area and the speed is terrible. Also disappointed with the shower water, the water heater capacity can only maintain decent temperature for 10mins. So you need to finish the bath quickly.
Stayed 7 nights in Dec 2022

10/10 Excellent

Elin

Liked: Cleanliness, room comfort, communication
Had a great time! Nice pool area with a fun and chill poolside vibe- music, drinks, billiard — if you’d rather have peace and quiet there’s an adult pool as well with amazing views, however no shade there. It’s a pity that they close the adult pool at 5pm since it’s the only place on the property where you can watch the sunset unless you have a west/ocean facing balcony. We had a studio facing north, also nice but note that the pics on hotels.com and the website are only of 1-bedrooms — the studios are a lot smaller. Another little minus is the fact that the bed was in fact two single beds on wheels (?) and quite “noisy” whenever your turned. All in all it’s a really charming hotel though. I can recommend the restaurant Calma just a few blocks away (Balkan food if you get tired of tapas).
Stayed 8 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort, communication

Sleepless nights

The property is nice and good, but the WiFi is terrible, they charge for using their car park so we had to look for free parking, you can hear noise from other rooms. The beds were very uncomfortable making too much noises while turning and needs to be changed, very uncomfortable pillows. We asked for a favour if we could stay a little longer on the day we checked out, but one of the receptionist said we have to leave at 12pm, as we were leaving the room at 12.10pm the receptionist he called us and asked us to vacate the room. We've paid over €600 for a week.
Stayed 7 nights in Dec 2023

8/10 Good

Dean

Liked: Amenities, communication
I booked with Neptuno for a seven night stay as I was looking for somewhere away from the noise of the main clubs and it had the option of self-catering. I paid slightly more for a superior room which offered views of the ocean and sunset. The hotel was fairly easy to find following two buses from Tenerife South airport. The gentleman on reception was friendly and welcoming when I arrived and didn't ask for the 150 euro deposit. I was given a map and shown how to access my apartment for the week. Upon first glance, the reception and hotel was well maintained and clean. However, the following days showed that there were signs of wear and tear and general maintenance was required. I stayed in apartment 126 and would recommend this apartment for the fantastic views. Although tidy, there were some areas less clean than others. The curtains and sofabed hadn't been cleaned for some time as was apparent by the amount of dust which was clear when closing the curtains or sitting on the sofa. The kitchen was well equipped although both the kettle and toaster had seen better days. The kettle had so much limescale around the top, the lid couldn't be opened. The toaster had a large dent in the side. There was no oven but plenty of utensils available and enough plates and cutlery for four people. Overall there were issues with the apartment but I had a plesant and peaceful stay.
Stayed 7 nights in Jan 2025

8/10 Good

ALICIA

Liked: Cleanliness, room comfort, communication
Overall was good. Biggest complaint is no wifi in the room and it was broken for first few days in lobby area. My friend had to pay to use her hotspot (she has to do some some work). Wifi is expected as standard these days. I would not stay here again for this reason. They should make clear the rooms do not have wifi. The hotel is in a super congested area in Tenerife. For this plus the wifi issue I’d choose another area to stay. They have a parking garage but you better be comfortable parking 1” from a wall and another car on both sides.
Stayed 7 nights in Jan 2023