Beach nearby, black sand, sun-loungers, beach umbrellas
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Reviews of Servatur Caribe

3 out of 5
Servatur Caribe
Avenida V Centenario, 3, Playa de Las Americas, Adeje

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 84 reviews" "
Rating 8 - Good. 36 out of 84 reviews" "
Rating 6 - Okay. 17 out of 84 reviews" "
Rating 4 - Poor. 4 out of 84 reviews" "
Rating 2 - Terrible. 3 out of 84 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Keith

Liked: Cleanliness, room comfort
Better than some reviews indicate.
Hotel a bit tired but very clean with regular linen changes. Disappointed pool bar/restaurant fairly limited hours. No aircon a slight issue at this time of year but must be very bad in mid summer. Staff all very nice.
Stayed 21 nights in Oct 2023
Response from RECEPCION on 19 Nov 2023
Thank you for letting us know about your experience.Thousand thanks for telling us all the improvements suggested. We will definitely have them in mind to enhance the experience of our guests.Kind Regards.Servatur-Caribe.

6/10 Okay

Helen

Stayed 4 nights in Oct 2023
Response from Recepción Servatur Caribe on 3 Nov 2023
Dear Helen,Thank you for letting us know about your experience.We would be pleased to have you staying with us again in the futureKind regards

4/10 Poor

Alexandra

Travelled with partner
Liked: Cleanliness, amenities
Room was ok, beautiful view of the ocean. No air con or fan so very hot in the room. Noise all day from neighbouring hotel then noise all night from people walking past bedroom. Only 2 plug sockets in whole apartment. Good location for the beach and Veronica's strip.
Stayed 2 nights in Sep 2023
Response from Servatur Caribe. on 16 Sept 2023
Our sincere thanks for taking the time to write this analysis of your experience at Servatur Caribe. We remind you that you have in great detail the services offered by the property, air conditioning is not one of them. However, as you have mentioned, the rental of fans is offered by the Reception.Best regards, Servatur Caribe.

2/10 Terrible

Verified traveller

Disliked: Room comfort
The younger staff was very unprofessional. They mocked and yelled at my partner.We found bugs in the room multiple times. We left earlier because we couldn't bear it anymore.
Stayed 7 nights in Jul 2023
Response from Servatur Caribe. on 2 Aug 2023
We are sorry for the incidences experienced during your stay. This is certainly not the quality of service we want to provide to our guests.Kind regards.Servatur-Caribe.

2/10 Terrible

Adam

Stayed 3 nights in Jun 2023
Response from Servatur Caribe. on 21 Jun 2023
We are sorry that your experience was not fully satisfactory

10/10 Excellent

Cailey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Close to the beach, lots of restaurants, the bus stop, and a grocery store. The kitchen had everything necessary to make basic meals. Spacious bathroom and living area. The patio is nice to have coffee on in the mornings. The pool has happy hour which we liked. Overall great value for your money.
Response from RECEPCION on 23 May 2023
We are glad to read that your experience was excellent from the very begining.Kind regards.Servatur-Caribe.

10/10 Excellent

jill

Liked: Cleanliness, room comfort
Really enjoyed our stay,would come back again.
Stayed 8 nights in Apr 2023
Response from Servatur Caribe. on 26 Apr 2023
Thank you very much for your wonderful review. This works as a huge motivation for Servatur staff. Kind Regards - Servatur Caribe

2/10 Terrible

Krzysztof

Stayed 1 night in Feb 2023
Response from Servatur Caribe. on 14 Feb 2023
We feel sorry for not having achieved your expectations this time. Kind Regards, Servatur Caribe

8/10 Good

Michael

Liked: Cleanliness, room comfort
Recommended for the price
Comfy bed, quilt and pillow. Friendly staff.
Stayed 2 nights in Dec 2022
Response from RECEPCIÓN on 29 Dec 2022
Good morning Michael,Thank you for letting us know about your experience. The opinions of our guests are crucial for us to keep performing an excellent service. Hope to see you again in our establishment.Kind regards,Servatur Caribe.

8/10 Good

Grzegorz, North Vancouver

Travelled with group
Liked: Cleanliness, amenities
Walking distance to everything
Stayed 5 nights in Oct 2022
Response from Servatur Caribe. on 27 Oct 2022
Thank you for letting us know about your experience. Kind regards.

8/10 Good

Briana

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, except the amenities. You were charged if you wanted to watch tv.
Stayed 1 night in Jul 2022
Response from RECEPCION on 17 Jul 2022
This is a very value feedback for us that we really appreciate. Kind Regards - Servatur Caribe

10/10 Excellent

J

Stayed 1 night in Jun 2022
Response from RECEPCION on 30 Jun 2022
Thank you very much for your wonderful review. This works as a huge motivation for Servatur staff. Kind regards. Servatur-Caribe.

10/10 Excellent

Felipe

Liked: Cleanliness, room comfort
Great place to stay. Excellent location!
Stayed 3 nights in Jan 2022
Response from RECEPCION on 22 Jan 2022
We are glad to know that we were able to offer you a memorable experience at Servatur Caribe and we would like to thank you for rating us with 10/10. Kind Regards - Servatur Caribe.

10/10 Excellent

Sinead

Liked: Cleanliness, room comfort
Another great stay
Had a lovely few days at the Caribe, apt was spotless. Sunbeds spread out for social distancing at pool and even though reduced number of beds, some were always available. I stayed in room 511 and the view was amazing. Wifi is available at the pool area which is new from my last stay at these apts in 2019. Special mention to Reception lady Munsie, very friendly and helpful.
Stayed 2 nights in Aug 2021
Response from RECEPCION on 23 Aug 2021
We are glad to know that our facilities fit you. Our team is constantly working to offer a lovely place to spend your holidays. Thank you so much. Servatur Caribe.

10/10 Excellent

Hasan Ozkay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
great location
Stayed 3 nights in Sep 2019
Response from Recep on 5 Jan 2020
Thanks

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Dated and basic but a great location
Apartamentos Caribe was a decent place to stay but is a renovation short of being fantastic. The location and cleanliness is great and the rooms are a big size and well laid out. They however look and feel like somewhere that my grandparents may have stayed in the 1970s. There arent even ceiling fans (or any time of fan) in the rooms. So you get either traffic noise or stifling heat. Go if you aren't fussy and don't plan on spending time in the room.
Stayed 4 nights in Sep 2019
Response from Ricardo on 2 Nov 2019
Thank you very much for sharing your vacation with us.This building is from 1971, but we constantly work to keep it well, obviously it will not look like a new building

10/10 Excellent

M A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views, friendly staff and walking distance
Stayed in apts Caribe with my boyfriend for 12 days and can say it was super! I had stayed there a few years before but this time was much better , it was very clean , only thing we can really “complain” about is a smell the apartment had when the balcony door was closed , or else didnt really bother us, but might be good to look up since I think might be the plumbing/drains. The man in reception when we arrived was very helpful and nice. Same with a woman working in the bar by the pool area. Amazing views from the balcony! You are in walking distance from everything , and the bus that goes directly to the airport is basically outside the hotel, big plus for that. Siam mall is also closeby where you have a big hiperdino to buy groceries. Party places as papagayo and veronicas is just a walk down to the beach also good that isnt too close since it can get very loud in that area. The checkout was quick and easy. Muchas Gracias por todo ! :)
Stayed 12 nights in Jul 2019

8/10 Good

Noeleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
The apartments were lovely and clean only faults no air conditioning and you have to pay for wi fi

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ladi, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable accommodation. Stayed with friends in October, we didn't use the kitchen facilities although appeared to have all the necessary basics. A family friendly hotel so didn't have the rowdy party crowds (although October isn't peak season).

8/10 Good

JAMES, uk

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
good hotel shame about beds
everything apart from beds very good beds need renewing the mattress is worn out very bad

8/10 Good

Tejinder Singh, Toronto

Liked: Staff & service
Great for self catering
It had all the essentials for self catering. It was good enough for the price.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel even nicer people
Lovely hotel close to beach and the strip. Clean rooms and clean pool.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Second time here
Nice clean rooms, cleaned every day except Thursdays and Sundays. The bar is not opened at night, this has the benefit of a quieter place at night. Very nice pool and pool area. This is an excellent value hotel/ apartment complex, you get what you pay for this was my second time here and will return.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good value, good location, good pool.
Caribe: convenient central location, nice pool and decent rooms / apartments.

8/10 Good

Annika

Travelled with family
Liked: Cleanliness, room comfort
Fantastiskt utsikt
Hade lägenhet på 6:e våningen, fantastisk utsikt över havet. Bra sängar. Köksutrustning bra. Slitet badrum.
Stayed 8 nights in Jan 2024
Response from RECEPCION on 14 Jan 2024
Vi uppskattar mycket din kommentar eftersom den tillåter oss att identifiera och förbättra den övergripande upplevelsen på Servatur Caribe.Vänliga Hälsningar

8/10 Good

Jørgen

Liked: Cleanliness
Stayed 7 nights in Dec 2023
Response from RECEPCION on 10 Dec 2023
Thank you very much for your wonderful review. This works as a huge motivation for Servatur staff.

6/10 Okay

Mauri

Liked: Cleanliness
Edullinen, mukava sijainti. Hyvät sängyt
Stayed 3 nights in Nov 2023
Response from Recepción Servatur Caribe on 5 Dec 2023
Toivomme näkevämme sinut pian uudelleen. Kiitos arvioinnistasi. Tervehdys - Servatur Caribe

10/10 Excellent

Helge

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Nov 2023
Response from Servatur Caribe. on 16 Dec 2023
Thank you so much for rating Servatur Montebello with a 5/5. It means you have enjoyed your stay with us wich makes us very happy!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Fin beliggenhet, kortvei til alt. Kan bli bedre internet
Stayed 14 nights in Nov 2023
Response from Servatur Caribe on 21 Nov 2023
Dear guest,Thank you very much for your wonderful review. We will put our biggest efforts to improve in this aspectKind regards,Servatur Caribe

6/10 Okay

Camilla

Stayed 9 nights in Oct 2023
Response from RECEPCION on 8 Nov 2023
The opinions of our guests are crucial for us to keep performing an excellent service. Kind Regards - Servatur Caribe

10/10 Excellent

Lisbeth

Travelled with family
Liked: Cleanliness, room comfort
Perfekt udsigt og stor tagterrasse
Lækkert hotel, med stor solterrasse på taget. Virkelig sødt og hjælpsomt personale. Eneste minus for os, og det er naturligvis en smagssag. Det var den tilkøbte morgenmad. Vi havde forrentet buffet, men det var anrettede tallerkner, og det faldt ikke lige i vores smag. Men alt andet var i top, så en klar anbefaling herfra
Udsigten fra altanen
Udsigten fra gangen på hotellet
Stayed 10 nights in Oct 2023
Response from Servatur Caribe. on 31 Oct 2023
Mange tak for den detaljerede rapport om din oplevelse med os og vores arbejdsteam. Vi håber at se dig snart. Alt det bedste.

6/10 Okay

Edivigis

Liked: Cleanliness, amenities
Establecimiento limpio, muy bien ubicado, personal muy servicial, aunque sin aire acondicionado
Stayed 3 nights in Oct 2023
Response from RECEPCION on 14 Oct 2023
Buenas noches,Nos alegra saber que nuestras instalaciones fueron de su agrado. Nuestro equipo trabaja diariamente para ofrecer un entorno vacacional que no deje indiferente a nuestros clientes. Muchas gracias.Un saludo.Servatur-Caribe.

6/10 Okay

Annika

Stayed 3 nights in Aug 2023
Response from RECEPCION on 7 Sept 2023
Ha sido todo un placer haberle tenido con nosotros en Servatur Caribe. Deseamos volver a recibirle pronto. Saludos cordiales, Servatur Caribe.

6/10 Okay

Erika

Stayed 2 nights in Aug 2023
Response from RECEPCIÓN on 17 Aug 2023
Damos mucho valor a la opinión de nuestros clientes ya que es una fuente continua de información para mejorar nuestras instalaciones y servicios siguiendo sus gustos y preferencias.Saludos cordiales, Servatur Caribe.

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was a nice stay
Stayed 2 nights in Jul 2023
Response from RECEPCION on 28 Jul 2023
We cannot be happier to know that your stay at Servatur Caribe was completely satisfactory. We are glad to know we were able to offer you a memorable experience. Kind Regards - Servatur Caribe

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente lo único que faltaría es ventiladores de techo o aire acondicionado. Del resto todo muy bien.
Stayed 4 nights in Jul 2023
Response from RECEPCIÓN on 21 Jul 2023
Nos alegra mucho saber que su experiencia fue excelente desde el principio de su estancia. Muchas gracias por hacernos llegar sus sugerencias de mejora. Sin duda las tendremos en cuenta mejora mejorar la experiencia de nuestros clientes. Un cordial saludo - Servatur Caribe.

10/10 Excellent

Ana Carolina

Stayed 2 nights in Jul 2023
Response from RECEPCIÓN on 6 Aug 2023
¡Muchas gracias por su valoración tan positiva! Su confianza nos motiva para continuar con el buen trabajo.Saludos. Servatur Caribe.

8/10 Good

Marcos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartamentos sencillos, bien situados, antiguos pero limpios, camas duras, colchón mejorable.
Stayed 4 nights in May 2023
Response from Servatur Caribe. on 3 Jun 2023
Muchas gracias por visitar Servatur Caribe y por compartir su opinión con nosotros. Realmente apreciamos sus amables palabras en relación a nuestras instalaciones. Un cordial saludo - Servatur Caribe.

10/10 Excellent

AV

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Appartamento ampio e spazioso, bel balcone vista mare. Pulito e curato. Personale gentile e disponibile. Struttura situata in ottima posizione, vicinissima alla spiaggia, zona fornita di servizi. Piscina molto bella. Forse sarebbe necessaria una ristrutturazione della parte esterna (facciata) che è un po’ datata, ma consiglio comunque questo residence per l’ottimo rapporto qualità/prezzo
Stayed 7 nights in May 2023
Response from Servatur Caribe. on 21 May 2023
Grazie mille per la tua valutazione positiva e per averci fornito suggerimenti per il futuro. Ti auguro il meglio - Servatur Caribe

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El apartamento está muy cerca de Siam Park, se puede caminar hasta allí en menos de 10 minutos. La estación de guaguas está a 5 minutos a pie que te lleva a cualquier parte de la isla. El personal es muy amable y servicial. Tuvimos un problema con nuestra ducha y la repararon al instante. Después del check out había una consigna de equipaje que estaba cerrada con llave de recepción por lo que se sentía muy seguro. La piscina está limpia y no demasiado fría con suficientes hamacas para tomar el sol.
Stayed 2 nights in Apr 2023
Response from RECEPCION on 2 May 2023
Nos alegra mucho saber que su experiencia fue excelente desde el principio de su estancia.Apreciamos mucho sus palabras sobre nuestro personal. Sin duda, todo nuestro personal trabaja con entusiasmó cada día para hacer sentir a nuestros clientes como en casa.!Esperamos volver a verle una vez más!Saludos- Servatur Caribe.

4/10 Poor

Frank

Disliked: Cleanliness, room comfort
Stayed 8 nights in Mar 2023
Response from RECEPCION on 29 Mar 2023
We feel sorry for not having achieved your expectations. However, if you choose us again in the future and you have any problem or incident at the hotel, please do not hesitate to contact our recepcion or customer service, as we will be willing to help you.Kind regards,Servatur Caribe.

8/10 Good

Rune

Liked: Cleanliness
Hotellet hadde en fin beliggenhet i forhold til strand og restauranter. Gode bussforbindelser i begge retninger. Det var mange godt voksne slik som oss og som hadde satt pris på mindre skrik og skrål på natten.
Stayed 10 nights in Mar 2023
Response from RECEPCIÓN on 22 Mar 2023
Tusen takk for at du sendte oss dine forslag til forbedringer. Vi vil absolutt ta hensyn til dem for å forbedre opplevelsen til kundene våre.Med vennlig hilsen, Servatur Caribe.

6/10 Okay

Leo

Kulahtanut, mutta perus siisti
Stayed 3 nights in Jan 2023
Response from Servatur Caribe. on 25 Jan 2023
Hartelijk dank voor het delen van uw ervaring bij Servatur Caribe. Groeten, Servatur Caribe.

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, room comfort
Отличный отель
Отличный отель. Фантастически вид из окна. Убирались каждый день. Обязательно вернемся.
Stayed 17 nights in Dec 2022
Response from RECEPCION on 12 Jan 2023
Мы очень рады узнать, что ваше пребывание в Servatur caribe было полностью удовлетворительным. Мы рады узнать, что смогли подарить вам незабываемые впечатления.С уважением - Servatur Caribe

8/10 Good

Elvir

Liked: Cleanliness, room comfort
God hotellejlighed
Problemer med betalingen (Mastercard). Ellers en ok hotellejlighed. God komfort. Pæn swimming pool og gratis parkering. Lidt langt væk fra centrum af Playa de las Americas. Men tæt Siam Mall, som har det hele.
Stayed 8 nights in Dec 2022
Response from RECEPCION on 29 Dec 2022
God eftermiddag Elvir.Tak for at fortælle os om din oplevelse. Dette er en meget værdifuld feedback for os, som vi sætter stor pris på. Venlig hilsen - Servatur Caribe

10/10 Excellent

Aldís

Stayed 10 nights in Sep 2022
Response from Servatur Caribe. on 27 Oct 2022
Being rated with 10/10 is such a gift! Kind regards.

4/10 Poor

Martin

Disliked: Cleanliness, room comfort
CUCARACHAS Y RUIDO INSOPORTABLE
FATAL, atención a la llegada pésima por parte de la recepcionista de la mañana que parecía que no quería trabajar (16/8) , limpieza por encima y mal (CUCARACHAS EN EL BAÑO!!!!), gente de fiesta y con gritos a las 4 de la mañana en las terrazas y nadie que controle. No volvería a estos apartamentos. Lo único bueno la ubicación.
Stayed 8 nights in Aug 2022
Response from RECEPCION on 10 Oct 2022
Lamentamos no haber logrado sus expectativas en esta ocasión. Un saludo - Servatur Caribe

6/10 Okay

Mayra

Stayed 1 night in Aug 2022