Thorold Hotels

"It would really be nice if bottled water were in the fridge and gratis for the guests."

"This hotel surpassed my expectations! We had a 1 bedroom suite. It was very clean, the beds were comfortable, the pool was a perfect temperature and it was clean and well maintained. The only issue was the pull out couch - the mattress was very thin and it was extremely uncomfortable. But everything else was great!"

"The view from my room is beautiful, right in front of the waterfall. However, the carpet was wet, the pillows were too high, and one pillowcase had a blood-like stain. There were insects in the room, and I could hear the hair dryer from the next room. They took a long time to find my reservation and charged me $50 to park my car. Apart from that, the location is good."

"Room was clean and linens on the beds were warm and cozy. The shower was excellent in our room. The pool was a bit cold but the jacuzzi was lovely. The 2 issues we had were the coffee in the room was AWFUL and the pull out sofa bed was incredibly uncomfortable. The limited on site parking is very inconvenient."

"They canceled my reservation without telling me, so I only found out when I arrived for check in. 'Good news, better news,' they told me, they booked me at the Hyatt. The Hyatt was not the room I wanted in several details. So, I never actually got to stay here because of their poor communication."

"It was a great 3 days we stayed there. The boys loved it and didn't want to leave."

"our room was clean. The staff was nice and helpful. The building was in great condition."

"The food was very good the staff very nice,excelente service. The place very clean."

"Great for kids. The food wasn’t the best, but the activities made up for it"