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"Room not ready, smell in room, no tissues, lotion"

"I do not usually write reviews of my stays at hotels but in this case I spent a fair amount of money for the room and property and I expected a better result. My dates for the hotel 11-15 May, 2026. I stayed in room #115 with my wife. The hotel and room were beautiful, but missing some amenities you would expect in a high end property. The room had an excellent desk but there was not a chair in the room that fit the desk. There were 2 very large arm chairs in the room that did not fit the desk. The room had a TV with several channels but did not have Netflix or any other streaming apps. Another room amenity missing - sheer curtains. The cost of the room was fair, but for that price I did not expect the hotel to charge an extra fee to utilize the in room safe. Also missing in the room a mini fridge. The high end quality of the property and price point for the guest rooms gives the patron high expectations. The Plaza did not meet those expectations with me."

"Essa foi a nossa segunda hospedagem no mesmo hotel e voltaremos com toda certeza, apenas senti uma dificuldade de incluir a minha baby de 1 ano e meio no soft play, acho que poderia ter uma área reservada para bebês seria ótimo para os pais . Em um review geral esse hotel é o nosso favorito ♥️"

"Loved the Ballyroe, great location travelling through Co. Kerry and Tralee. Amazing views from the hotel, lots of parking and a great included breakfast! Rooms were large and had everything you need, comfy beds and clean bathrooms and very quiet in the area! We usually need AC in our rooms but it was comfortable all the same and highly recommend. "

"Parking was convenient in an open parking lot. Walking distance to center of town and short drives to sites of interest"

"Love staying here. Amazing location and amenities. Food and beverage service could be better, but everything else is top class"

"I really enjoyed the breakfast and the in house bar. The room was charming and slightly dated, but no big deal. The staff were excellent and delightful. My big complaint was that this hotel is next to a church. And in the AM the bells rang out at 3 different times. I know the hotel can't fix this, but it might have been better if it wasnt a surprise."

"While vintage in appearance, the Grand Hotel looks impeccable and very clean. The staff was very helpful and friendly. While we did not have the available hot breakfast, we chose the fresh fruit, yogurt, cereals and out of the oven, delicious scones. Highly recommended. "

"It was a beautiful hotel and wonderful staff, but the first picture on Expedia we thought was the hotel and it wasn't."