Waterloo Hotels

"Nice, clean hotel. Very friendly and helpful staff. Fitness center was good. The elevators in the East and West towers are very slow, especially during busy times. We spent LOTS of time waiting for the elevators. "

"Stay was great and the hotel was a close walk to Enterprise Center."

"One would think, due to its location in Kirkwood, the place would have a higher standard of cleanliness. but property is full of cig-butts and crack pipes. The elevator is super slow and dirty and The TV guide was awful to work and confusing."

"Stayed with my family for a weekend away, walking distance to the Dome & Arch. Breakfast was great, kids enjoyed the pool. Comfortable sitting areas in the lobby. Staff were very nice and I enjoyed the extra safety measures (entering the building and elevator). Room was clean and comfortable. We would stay here again. "

"This was an average property. It was in close proximity to The Dome, which was the purpose of our stay. As a frequent traveler, I felt the price and fees for one night, were high. Also, I received an additional charge after our stay, late in the evening, which was not reflected on our statement. Needless to say, we will be selecting a different hotel during our next visit to St. Louis. "

"The hotel was great. I love the options to dine at the hotel. The brewery had amazing food with great staff and the breakfast buffet was wonderful. The front staff were all polite and friendly. The hotel store was open early and late which was very convenient. The area was also pleasant and had a lot to do within walking distance and it felt safe. "

"We booked this hotel for the vicinity to the Dome and for the known chain name. There were several issues during our stay that i think were significant due to the fact the hotel was sold out for the weekend: Parking is only valet and there was only one person working valet, so, could take up to 45min to get the vehicle 3 elevators but only 1 was working We didnt have hot water the first morning we showered The handle on our bathroom drawer was broken, the piece put in the drawer, when we arrived There were dirty dishes from the previous guest in the dishwasher, which caused the room to smell bad"

"The reviews on Travelocity were much more accurate. This hotel is very run down. They couldn’t find my reservation at check in, the AC didn’t work and there was no toilet paper in the room. The paint is peeling, the sheets, while laundered, were stained. There were people hanging out in the lobby whom seemed to have just received medical attention. The security guard was with them although one randomly knocked on my door a couple of times. I have stayed in motels nicer than this place. All surrounding hotels were full. This should be a last resort. They only positive was the front desk staff were pleasant."

"The staff were very friendly and efficient. Check in was a breeze."