Orlando Hotel Guide - Westgate Square Shopping Center hotels in Orlando, United States of America.

"Nice"

"I have stayed in this hotel before and the main positive is that it is so close to universal. The walk is only 15 minutes. I found the hotel had slipped in standards from my last visit The rooms are only routinely cleaned every 2 days and even then lots of things were missed out and i had to call the front desk to request towels etc. The rooms are nice and spacious but walls are thin and there is a lot of noise from the elevators. The check in was good and staff were friendly. The hotel lobby is good and spacious and the attractions desk was very helpful when trying to get park information and booking of shuttles The breakfast was very good with the buffet well stocked however the omlette and waffle stations could get very busy. The main issue this time around was the amount of young school children staying in thw hotel due to competitions being run there. On short there were hindreds of them and various schools and this led to a lot of noise in the corridors at night as they ran amok. The lifts in the hotel became like a park ride with a long wait time. All in all its a nice hotel but i wouldnt rush back again. "

"We had a great stay. Will come back"

"Excellent rooms and staff were helpful and friendly Excellent facilities , loved the quilts on bed Unfortunately an irresponsible pet owner allowed their dog to foul on our hallway which was dealt with by staff "

"Overall it was fine for an overnight stay. The staff was pleasant, parking was easy and free, breakfast was limited but it was what you would typically expect from a 2 or 3 star hotel. Outside the room was sketchy and not as clean. Our room was fine but felt a bit musty. The bathroom was a bit dated but was enough for our stay. We didn't use the pool or any of the other amenities. Overall, not too bad, but not somewhere I'd look forward to come back to."

"Breakfast was fresh each morning. Good variety! Staff was attentive. Parking was plentiful and free, which is a plus. Room was clean and beds were comfortable. Did not use the pool as it was rainy during our stay. The hotel shared a parking lot with other businesses. Millers ale house is in walking distance. Universal studios is a short drive away. Really enjoyed my stay. Only had one shuttle to universal though that left at 8AM and returned at 5:30. I used my own mode of transportation for that reason."

"Definitely worth the price! The front desk staff was so friendly and the room was huge and clean. I’d definitely stay here again."

"The staff was friendly and accommodating. The only complaint we really had was the noise. Rooms are not very soundproof. You could hear everything going on in the halls, above you and outside. "

"I am extremely dissatisfied with my recent stay at this property. From the moment we arrived until the time we left, there was a persistent odor of smoke and mildew throughout the room. As someone with asthma and allergies, this created a very uncomfortable and unhealthy environment. The overall cleanliness of the room was unacceptable. The floors, walls, and surfaces were visibly dirty and covered in dust. My fiancé, who has a severe nut allergy, even found an almond on the floor beside the bed, which is a serious health hazard and reflects a complete lack of proper cleaning protocols. Additionally, there were no basic amenities provided—no soap, shampoo, or conditioner. The towels that were available were stained with brown spots, which is both unhygienic and unprofessional. The only items present were a wobbly mini fridge, visibly dirty towels, stained walls, dusty surfaces, and a partially used bottle of mouthwash, which is entirely inappropriate. To make matters worse, there was no staff available on-site to address our concerns during our stay. This lack of support only added to an already frustrating experience. Overall, this property is highly unprofessional and grossly overpriced for the quality provided. Based on this experience, I would strongly advise others not to book here. I am requesting a full refund, as the conditions were unacceptable and did not meet even basic standards of cleanliness or hospitality."