Whitburn Hotel Guide - Hotels with Bar in Whitburn, Edinburgh

"Not a 4 star standard of service or rooms. Not fully accessible to the road and buses etc. Staff extremely variable. Some friendly and efficient others disinterested and don’t deliver. For example empty handed staff walk down corridors littered with ice buckets plates etc and do nothing about it for hours. If you are going to use TV for all coms and info at least leave a single sheet to guide & help direct clients to it and ensure the tv remote works. Fun being woken up by Gibbons in adjacent zoo but possibly not everyone’s idea of a wake up call. Beware coach tour groups who block lifts and corridors. Parking is a lottery with limited hotel parking but zoo paid parking available on site. Well connected to buses to city centre but no shops or eateries close by."

"Beautiful hotel. Very clean, comfortable, Windows opened. Great location. Spa was wonderful."

"Clean room when we got here! Incredible location."

"Clean, staff was very helpful and polite. Beds were comfortable and it was only 15 minutes to the airport."

"We thoroughly enjoyed our stay. Staff was wonderful."

"Staff here was amazing!!! They made us feel so welcome and it was very safe—I was traveling with my three children and it felt so safe and easy to be there."

"Great location, and is within walking distance to the train station. The room could use some work however. The bathroom door was warped and could not close. The shower sprays out onto the floor. There is a lack of shelf space, and no drawers, so you will live out of your suitcase. Very noisy with the sound of slamming doors and voices from other rooms. The staff were friendly though. "

"The breakfast was not the best this time around. They don’t do hot chocolate, they had no eggs for the majority or my stay and their bakery options were limited. The staff were not very helpful."

"Somethings doesn't add up. The rating and pictures don't match the experience. First of all, this is not a traditional aparthotel where you check in and stay in that building. Staycity Edinburgh seems to have purchased residential apartments all surrounding the check in office. You may end up having to walk around the corner to your "block". Signage indicates residents may also be living in the same blocks that you are staying. The first room we were provided was facing the main road (western approach road). We had to seek to be moved and could only accept a different room with a double bed (on a king size booking). The room feels dated and after seeing the two rooms, the amenities are mixed. The rooms were uncomfortably warm, even after turning off the heating. Leave the window ajar, and neighbouring units chose to smoke and make calls outside our window between 10-1130 pm. The bed is overly firm and the pillows are thin and flat. The only positive was having a washing machine, although no detergent was provided. The location is listed as West End, however this is not in the true west end area north of Haymarket. The bus service to this area is ok. This pretend hotel claims to offer luggage storage. This is a half truth as you are required to pay £5 per day to use a locker through a third party. My advice: avoid this hotel if you value sleep, comfort, and the bare minimum."