Xpu-Ha Hotel Guide - Family Friendly Hotels in Xpu-Ha, Quintana Roo

"Staff were amazing, service always great and the resort is lovely. Only downside is there isn’t really beach in front of the resort but a very short walk down. All in all we really enjoyed our stay and would come back"

"The food was cold we couldn't try the restaurants because we didn't know we needed to book ahead of time. We had to keep asking for washcloths and towels the activities were okay nothing exciting. Some of the staff members were great some were rude or acted as if they didn't care mostly the front staff. "

"Clean & beautiful rooms, Exceptional Staff & Interactions, Fantastic Food and so many options! Will 100% be returning!"

"We love staying here. I wish there was more shade."

"Overall, we had a great stay. Our room was great and worth the money for the swim out. The staff were friendly however there was not a lot of service pool side. And I thought that the liquor selection was on the lower end even though it said high end. "

"Traveled with husband and 5 year old son. Rooms are remodeled but not done well. After check in we quickly discovered a wasp nest on our patio, staff came out after second call and did nothing but said it was not safe. First night of showers water leaked out of shower door into the common bathroom area and then to bedroom hall. We called and nothing was done. Third night a huge water cockroach was in shower, we called and they showed up 1 hour later with a bottle of raid. Staff was nice. Food was very mediocre, typical for a resort. Don’t count on enjoying beach here, maybe time of year but the tide was very high and many flies/bugs. Two great things - 1. The kids water park, My son truly enjoyed it and staff keeps it clean. 2. The spa, I had the best relaxing massage, well worth the money. "

"Excellent "

"Best resort !"

"Im only allowed to book 2 restaurants for my 4 night stay "