Zona Hotelera Holidays

Clean room! Our AC started leaking but HVAC guy fixed it right away! Great service! Good food!

Muy conveniente con excelente localización y servicio

I am a Expedia gold member which it says that if a room upgrade available I would get it for no cost. Well there was an upgrade available for about $140 a day. The first three days there they closed down the swim up bar at 3pm for private party even tho they did not use the pool.there was a perfect spot behind the swim up bar for private parties. We were also advised that the restaurant are first come. But when we arrived at a restaurant they advised a 90 min wait. Even tho they had numerous tables available and they advised by they were reserved. So that’s when we found out about butler service. So if you have a butler you can make reservations. Very nice perk if u have it. The food is absolutely amazing at all of the restaurants however at ever restaurant they have up charges for certain food items. I think if you pay for an all inclusive it should be all food. The food staff is absolutely amazing.

All of the above, Staff were very helpful, rooms always cleaned promptly and dropped by 2 or 3 times a day to see if anything was needed... The only negative was the water pressure from the shower.. Not enough pressure and the shower head was fixed, couldn't point it down which was very disappointing

Everything was spotless. The staff was beyond courteous and helpful. The vibe was perfect.