Zona Hotelera Holidays

Clean environment and staff.

From our arrival to our departure everything was impeccable even better than our expectations. Best resort experience ever the staff the place the service the rooms the cleanliness the food the beach everything was so amazing I will definitely come back here 😍

Everything was good. Lovely peacful setting. Staff were attentive, helpful and very friendly. Everything was clean. We did leave the resort and traveled over a few days of our trip, but you could easily stay here without that. Very relaxing

Few minor things, Our Kleenex wasn’t restocked when the room was cleaned. The toilet pressure wasn’t very good and the sink didn’t drain well. We had a jacuzzi on our balcony that didn’t work, it wouldn’t hold water at all and kept draining. The staff were great, and the hotel overall was fun and it was a nice place to stay. The drinks were were typical for an all inclusive and the food was good in some a la cartes, and decent at the buffet.

Hotel needs renovation. Elevators super slow and one wasn’t working the whole week we were there. Constantly waiting for elevator. Food was awful and alcohol was crappy nothing name brand. All food was so bland. Their specialty restaurants were the dining halls and the food comes out for lunch the next day. Steak was thin, tough and literally the same food we got earlier in dining hall. No ambiance in the restaurant. Rare to see someone actually taking orders at the pool for drinks. Pool bar was closed due to cleaning. Beach and pool parties were fun evening entertainment not a lot of options. Kahoot should not be a nighttime entertainment option. Housekeeping was great. Evening food options awful cold hard bread and buns. Cheese for nachos was watered down and cold. I ate hot dogs all week as the buns and hot dogs were good every thing else stunk. I would not stay at another RIU again. Fruit tasted like not ripe and pineapple cores not cut out so had to eat around them. Beautiful beach area. Even breakfast and deserts were bland. Don’t waste your money on Catamaran ride with lunch at beach. Food was awful there too. Again drink selection was limited. Maybe if you are 18-20 you might not care about type of alcohol or food taste. Massage was ok but nothing to write home about. ElTimon restaurant two doors down was excellent! Food on Island restaurant where your boat docks is excellent too.