Zona Hotelera Holidays

We recently stayed at the Seadust. This is our second time at this facility. Let me start with the positive, We really enjoyed the steak house and Japanese restaurants. The food was really good for a resort. The hotel workers are very helpful and always willing to assist if you need anything. The rooms are very clean and our fridge was always stocked with beverages, now let me start with all the negatives. All fun activities like the nightclub, bars and shows end really early. We were having a blast at the karaoke night and the club was full, when 11pm hit they shut everything down without considering all the adults were there to have a fun time. The main reason we will not be returning to this resort is the timeshare company (Infinity) at the entrance. They are so annoying that everytime we walked out to the lobby, we had to hear their spill. Every morning between 7-9AM our room phone was non stop by these people. They do not respect your time and they harass you to attend their famous breakfast. The hotel should do something about this matter cause it was share to us by lots of couples that they had the same feelings like us. If the timeshare company wasn't at this location, We would have rate it higher..

Best customer service ever.

Our stay was perfect. We booked the Plunge Pool room and it was exactly what we were looking for a relaxing and peaceful getaway (If you are looking for a lively party atmosphere, this may not be the right fit for you.) Everyone at the resort was incredibly friendly, and the service was excellent throughout our stay. A special thank you to Anselmo, who took care of us at several restaurants, especially at the buffet. He was always kind, attentive, and made us feel very welcome. The main pool and swim-up bar were fantastic, with a great variety of drinks to choose from. The food was also very good, but the absolute highlight was the taqueria. The tacos and quesadillas were some of the best food we had during our entire stay. The sushi was excellent as well. Although we do not have children, we had the chance to walk by the kids’ area and were genuinely impressed. It looked like a dream space for children, and it actually made us say that we would love to come back in the future with kids because the facilities looked amazing One piece of advice for future guests check the restaurant schedules in advance, as some restaurants are closed on certain days. Planning ahead will help you make the most of your stay.

La hospitalidad de ese hotel fue increíble desde que estás en la caseta de seguridad todos son muy amables y atentos , definitivamente recomiendo AVA Cancún , todo fue muy agradable, en todo momento te hacen sentir especial 😃

Kept calling in the morning and sold to many sell pitches Other than that good stay