Zona Hotelera Holidays

Hotel was descent food was good

The staff was so welcoming and lovely, always serving with a smile and super attentive. Our room was fantastic, with stunning ocean views, spot on clean and modern, with all we needed: safe box, wardrobe, chairs, air con, great shower... This hotel exceeded our expecations. Not being a fan of the Zona Hotelera, this hotel really inmerse you into a Caribbean experience where you feel absolutely spoilt. I can't fault anything. The buffet was pretty decent quality and very varied, with options for everyone. I would highly recommend it.

Friendly, profesional staff. Shot out to Berlin, Roberto, Mike, Nathalie and Panchito. Anyone else who I missed thank you so much! We will be back again.

Nice amenities and beach.

The rooms and resort are nice. Here are few things that we had issues with, the courtyard below the northeast facing rooms are very loud when there are events below. You will not sleep or hear the tv. We preferred the south pool area but they have special events in that area. We were kicked out 3 times with no notice or alternative place to go. All the other pools chairs were taken so this basically ends your outdoors for the day. To us this was disappointing since we paid to be at the resort and use the amenities like everyone else. The entertainment is ok but there is no place for them to take place. They try to do events in the 2 small bar areas that have limited seating. The last thing is that it isn't easy to get drinks by the pool and we tipped well. We ended up going to the bar to get half of our drinks.